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Distinctive Gem

Overview

Distinctive Gem has a rating of 5 stars from 155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Distinctive Gem most frequently mention customer service, engagement ring and final product. Distinctive Gem ranks 6th among Diamond sites.

service
15
value
11
shipping
11
returns
2
quality
11

Instant Feedback

46 reviews
+14
How would you rate Distinctive Gem?
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Washington
2 reviews
2 helpful votes
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They were very patient and helpful
July 29, 2019

My fiance was and is very very VERY particular about her jewelry tastes. I had to do a lot question asking, changing our order multiple times, and through out the entire process they were very understanding, patient, and helpful. They really made it a great experience, and my fiance loves her engagement ring.

Date of experience: July 29, 2019
Hawaii
1 review
0 helpful votes
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My go-to
February 14, 2022

Jon and Vicky are the best. They are really trustworthy and produce the best customer service and best cut stones. I always have anxiety buying online, but this company is the only one where I truly feel good about my purchases, and I can trust Jon's eye on the best quality before seeing it in person. I will be back again because of them. Thank you!

Date of experience: February 14, 2022
Texas
1 review
0 helpful votes
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Beautiful ring
February 15, 2022

I am so glad I found Distinctive Gem because I knew that any diamond that Jonathan vetted would be absolutely perfect. Jonathan did a great job interpreting my inspiration photos to design a custom setting. The diamond is flawless and sparkles beautifully. I am so happy to be wearing this gorgeous ring.

Date of experience: December 30, 2021
Texas
1 review
0 helpful votes
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Could not be happier!
October 11, 2019

I just received my custom cut, lab diamond AVR, and it's so beautiful that I was shaking when I opened the package. Jonathan was an absolute joy to work with: He was super available, very responsive, knowledgeable, kind, and funny too! I had my custom stone set in his AV solitaire setting and it is perfection. I can't stop staring at it! Thank you, Jonathan, and thank you, Vicki too!

Date of experience: October 11, 2019
Jonathan W. Distinctive Gem Rep
over a year old

I can't thank you enough for your patience Erin while we got the job done. Your ring is just off the hook and more than anything we are happy that YOU are happy! :D

California
1 review
2 helpful votes
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Simply Perfection
October 10, 2021

I been working with Jonathan on replacing my wife's engagement ring with custom 4 carat ring. My wife is extremely picky and not easily impressed. When we received the ring, she was beyond surprised, the cut is unbelievable! All I can I say is wow, she's over the moon! We loved it so much we are in the processs of commissioning another piece.

Date of experience: October 10, 2021
Virginia
1 review
1 helpful vote
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Jonathan goes above and beyond.
February 13, 2019

I purchased a drop dead gorgeous AVC stone from AVI, and words cannot describe the beauty. Besides the fact that the AVC is the most gorgeous, perfectly cut, perfectly colored stone I've ever seen- this man goes above and beyond for his customers. Being that I spent under $2000 (definitely a lot less than his usual customers) he still provided me with 110% amazing customer service. Any time of day, he answered all my crazy questions. Jonathan just wants his customers to be happy, he's so kind and understanding. I will never purchase diamonds/moissanites from any other vendor. Only AVI. His wife is also VERY kind and helpful. I just can't say enough good things about this company. They are AMAZING!

Date of experience: February 13, 2019
Virginia
1 review
0 helpful votes
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Best engagement ring purchase experience
December 28, 2021

So, from the start, my fiancée and I were against buying from the "big box" retail stores at the mall. I came across Distinctive Gem and their work through a Reddit recommendation. I decided on a lab grown diamond and the hearts and arrows cushion cut just stood out to both of us. Long story short, I reached out to Jonathan and he made the process so easy and was there to answer any questions I might have. I was hesitant to buy a stone/ring sight unseen (I saw images, but not in person), but the process was so simple and I was not let down once I had the end result in my hand. Excellent work and am definitely returning to purchase the matching wedding band!

Date of experience: December 28, 2021
Tennessee
1 review
1 helpful vote
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Quality, Detailed and 100% Customer Focused
May 25, 2020

I can not say enough about my experience working with Jonathan. We have truly collaborated on everything from my stone selection and now have moved on to begin the process of a bespoke setting for the amazing Heritage Emerald Cut stone I chose.

Jonathan is patient, enthusiastic and genuinely excited when the client finds the perfect match. I am a very detail oriented and visual person so Jon made sure to send me pictures, videos and follow up phone calls to make sure we were on track.

In today's brick and mortar, fast paced world, there aren't many like Rhino. I'm truly honored that he is the one making my ring! If you want to work with someone who wants to give you the most beautiful end result while absolutely respecting your budget, shoot Jon an email. You won't be sorry!

Date of experience: May 25, 2020
Michigan
1 review
1 helpful vote
Follow Christine F.
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This is the fourth AV stone I've owned (both cushion and european round diamonds) - they're all stunning, but this stone - a 1.767ct AVR - is my holy grail. The transaction was flawless, with Jonathan always going above and beyond to make the customer happy. I received a video on request comparing two stones I was deciding between, which ultimately did help me choose. He sent the stone directly to the ring designer for me, so I didn't even get to see it until about 5-6 weeks later. When I opened that box for the first time I was *blown away*. I'm just awestruck that such beauty exists, and so grateful that I am able to enjoy it every day. Thank you, Jonathan!

Date of experience: August 15, 2018
Texas
1 review
2 helpful votes
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This is the first time I've worked with Jonathan, but let me tell you what a "wow" experience I had with him. I couldn't decide between two diamonds so he held both of them for me until I did make decision. No pressure from whatsoever. In fact, he went above and beyond by making a comparison video of the two as well as a spotlight video. Communication was responsive and quick! Jonathan made buying this diamond fun (got to play with interactive videos) stress free, and he gets just as excited as you do! You will be so happy you decided to go with August Vintage! Oh and I bought the 1.72 J VS1 August Vintage Cushion

Date of experience: January 10, 2018
Florida
1 review
0 helpful votes
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Great website, greater service!
October 4, 2018

I love how I can see each diamond from different angle, it makes online shopping so much easier! Jonathan is helpful as always, and I can't be happier with AVC or AVR! I will sure to come back for more!

Date of experience: October 4, 2018
Texas
1 review
1 helpful vote
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Beautiful diamond for good value
September 3, 2018

I recently purchased a diamond from Jonathan. The whole experience was great, I had many questions and Jonathan took the time to answer them in detail. I ended up buying a diamond that was very beautiful and also for a good value according to the independent appraiser. Overall I'm very happy with the experience purchasing this diamond from Jonathan. Thanks!

Date of experience: September 3, 2018
California
1 review
0 helpful votes
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Best Experience Ever!
December 26, 2021

Distinctive Gem is the best place to buy diamonds period. Jonathan was so nice and patient with me. I ordered a ring and less than a week later he got it made for me, and right in time for Christmas Eve! I couldn't have asked for a better experience, he really does make miracles happen. I can't thank him and everyone else at Distinctive Gem enough. The Hearts and Arrows Cushion Cut is gorgeous. My fiancée loved it! Do yourself a favor and buy from them, you won't regret it!

Date of experience: December 26, 2021
Pennsylvania
1 review
1 helpful vote
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Superior service, excellent products
December 7, 2019

Jonathan is patient and responsive. He clearly loves his job and does everything he can to ensure client satisfaction. He answered my many emails promptly and was respectful and receptive to my questions and requests. I can't recommend him highly enough.

Date of experience: December 7, 2019
Canada
1 review
6 helpful votes
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Just amazing.
March 26, 2019

Johnathan Weingarten goes above and beyond customer service. I didn't feel like a number. He made me feel important and that is something that seems to be dying out. He was such a pleasure to work and it breaks my heart that I am not wearing one of his rings. His creative mind just left me floored! Unfortunately I went with a local jeweler as I live in Canada and it was a hard decision to make. If I lived in the US I would have 100% gone with him. Throughout our emails, Johnathan was super kind, professional and enthusiastic! You can tell he just loves what he does and there are not very many people who can say they do. I do look forward to working with Johnathan someday, hopefully in the near future. Thank you for everything you have done for me :)

Date of experience: March 26, 2019
Jonathan W. Distinctive Gem Rep
over a year old

Your kind words mean more to me than any sale Hellen. Thank you kindly and God willing our paths will cross again.

California
1 review
2 helpful votes
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The Best
March 25, 2018

One of the best vendors I have worked. Jonathan is knowledgeable, honest, patient and pays a lot attention to details. You cannot go wrong with AUgust Vintage Inc. I highly recommended August Vintage inc.!

Date of experience: March 25, 2018
Florida
1 review
0 helpful votes
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Personalized experience from start to finish
June 28, 2024

I cannot recommend Jonathan at Distinctive Gem enough! From first contact to post-delivery follow-up, communication has been timely, efficient, and on-point.

Date of experience: June 18, 2024
Minnesota
1 review
0 helpful votes
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Lab Created Diamond studs
April 30, 2021

Jonathan with Distinctive Gem was amazing! He helped me find the perfect pair of lab created diamonds within my specs. Jonathan made the buying process so easy and his knowledge and expertise of diamonds is in my opinion unmatchable. Jonathan vetted the stones himself and provided detailed analysis of the stones providing GIA and AGS stats. The analysis made the decision process quite easy. Jonathon went above and beyond and was absolutely fantastic. I am an instant customer for life.

Date of experience: April 30, 2021
North Carolina
1 review
0 helpful votes
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My engagement ring has one of the moissanite cushion mine cut gems from Distinctive Gem (Jonathan!, previously August Vintage, I believe.) I worked with him directly and boy, am I glad I chose him over the other moissanite sellers. This gem is cut perfectly! My mind is blown. Amazing customer service too. Thank you SOOOOO MUCH!

Date of experience: March 15, 2020
Texas
1 review
2 helpful votes
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Quality is uppermost with this company.
August 31, 2021

I am a former jeweler/gemologist. I was constantly trying to get suppliers of diamond substitutes to take the same approach to cutting and polishing as diamonds. This company does exactly that. Quality is ALWAYS worth the price.

Date of experience: August 31, 2021