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Pennsylvania
1 review
0 helpful votes
Follow Elizabeth H.
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Too pushy!
June 2, 2023

We ordered service but we're unsure if we wanted to go ahead with it or not, as we were trying to get internet at our home. Did not was dish to begin with. An hour after ordering the dish and being told we had 24 hours to cancel. We found a new internet service available at our home. We called back to cancel the dish and they did not want to take no for an answer. Kept telling them we wan to canel. The rep kept trying to reschedule installation. Repeatedly told her no. Kept trying to give me better rates. I continued to tell her no. Finally after about 15 minutes of asking her to cancel and practically screaming we didn't want thr service she finally agreed to cancel. Beware of this service! I will never use them

Date of experience: June 2, 2023
Tennessee
1 review
1 helpful vote
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Garbage
January 31, 2024

Just wanted to thank DISH for letting me pay $15 over the past 15 years for garbage! Terrible network choices and constantly fighting with a local TV networks.
If you like to watch repeats of Shooter, Harry Potter, Forrest Gump, and infomercials feel free to pay these turkeys $130 a month.
Absolute garbage.

Date of experience: January 31, 2024
Georgia
1 review
2 helpful votes
Follow Skye S.
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I have been hung up 4times just today after 30 minutes hold time. Once you finally get someone, they say they are checking on a problem on there end. Then after 50 minutes you get hung up on. Worst ever because they owe you money # Stupid

Date of experience: January 30, 2023
Illinois
3 reviews
4 helpful votes
Follow Christine P.
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I had DISH FOR 10 YEARS. THEY talked me into upgrading to new equipment. Worst experience ever. Every few days it would go out. I would call and argue with 4 people before they would send someone out to fix the problem. It was the dish that was braking down. This went on for a month at 70.00 a month. The last time I called them I told them to cancel me and they said fine but it will cost you 300 dollars and we will send boxes so you can take it down and send it back to us. I told them it hasn't worked right from day one and don't send me a bill. I wont pay it. You didnt give me working equipment and I dont work for you so take the thing down yourself. Never got a bill and they never came and got anything.

Date of experience: April 6, 2017
New York
35 reviews
76 helpful votes
Follow DJ-FEMMIE J.
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They have channels and channels of informercials, religious channels, exercise channels too many repeat channels they offer no variety most of the movies there you have to pay to see it is not worth paying for each month we had it - it was terrible and I would never invest in Dish again..

Date of experience: August 24, 2015
Arizona
1 review
0 helpful votes
Follow scott m.
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Dish network has the worst equipment that never works and the customer service is the worst. If you call you have to wait forever to talk to someone and then they are clueless. I have to unplug my box's every day for the tv to work. They say they have great service, they are lying. They were hacked so the app didn't work and you had to wait 120 minutes if you called to pay your bill. The techs tell me they are having so many problems with their new boxes. I was told to downgrade to the older system because they are reliable. My point is STAY AWAY FROM DISH NETWORK!

Date of experience: April 10, 2023
Washington
1 review
0 helpful votes
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I had a minor problem with my on screen guide, so I called what Dish laughingly calls customer service. As close as I could figure, considering the rep spoke Englabout as well as my dog does, they wanted to charge me $96 for a service call --this on top of the $152 I pay each month. When I balked, the rep (I think) tried to get me to switch to Direct TV, which I dumped a few years ago because of its frequent price increases and abysmal customer service. After being interrupted several times as I tried to simply get my problem fixed at no cost, I hung up.
Dish Network has rhe worst customer service I ever experienced. No one speaks English and the reps don't listen to or give a assn about your problem. I'm seriously considering switching to cable.

Date of experience: November 2, 2023
Kentucky
1 review
0 helpful votes
Follow Donna J.
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I have paper work and names of everything they have said and they have the audio recordings that they cannot listen to to verify what was said. If dish hired incompetent people then dish is liable for this. My name is Rodney juett contact me.

Date of experience: November 6, 2023
Texas
1 review
1 helpful vote
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High bill no channels
February 18, 2023

Most of yr freaking channels r infomercials. You take away channels but still charge us a high bill. Ridiculous! Just cause we live in a rural area we're internet is not available you take advantage of us we r seniors. And u don't have a senior discount which is a disgrace. U take away channels should take away 5.00 every time u take away channels. Our bill is 190.00 when we only get Mabe 5 channels we watch. And movie channels r a xtra charge. If I had a option to have something else wold definitely cancel y'all. You r crooks who take advantage of people. Especially seniors..

Date of experience: February 18, 2023
Oklahoma
1 review
0 helpful votes
Follow Keba L.
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DishNetwork is awful complex prices Cooking Channel Magnolia Channel free in 2025 other Channels HBO Showtime Max a month be for all 3 is $5 more Thanks KEBA LYONS Chandler Ok

Date of experience: August 7, 2024
Arizona
2 reviews
1 helpful vote
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Dish's Gimmick
March 28, 2023

Dish's gimmick is they make it impossible for you to contact anyone to cancel your service with them. We have spent over six hours on hold over the last three days. Today alone, after 45 minutes on hold, a lady came on and asked for my information, and as soon as I said cancel, she immediately said she had to get the "cancelation department" on the line and then immediately put me back on hold. After sitting there another hour and a half, I hung up. You can not even get in contact with a real person calling corporate numbers. What is funny about this is if you were calling about your bill or to get services, you wouldn't have to wait like this. Only to cancel your service. So I ask you, Doesn't that look like a gimmick to you?

Date of experience: March 28, 2023
Washington
1 review
2 helpful votes
Follow Cheyenne C.
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Never in my 42yrs on this earth have i ever had to deal with a company that lies consistently and the steal your money. I called 3 days ago to have a bundle package internet and cable. Long story short, they lied. So i call and cancel the service before it gets set up ask for my money to be returned and they have yet to return my money. Said it was returned and may take longer to hit my bank. Here i sit with my money still gone and they hung up on me while trying to get my money back today. I will be contacting my lawyer and i will be suing them. I wouldnt even give them a one star but had to to place my review.

Date of experience: March 5, 2022
New York
1 review
0 helpful votes
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Awful people long wait
October 29, 2022

They talk to you so sweetly when they w
Ant to keep you in the service and then when you tell them you no longer need the service they get sour and the waiting time takes a whole day looooong waiting times

Date of experience: October 29, 2022
Texas
1 review
0 helpful votes
Follow Susana V.
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Horrible workplace you get changed supervisors so many times and then you get a supervisor that doesn't know what they are doing and then you get blame for they don't acknowledge your questions que ignored and then they want a different outcome and proof of metrics being met when they lack in their own jobs this job is a joke! Well im going to DIRECTV Now thanks for the opportunity.

Date of experience: August 19, 2022
New York
1 review
0 helpful votes
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Upgrade
August 20, 2022

I am very disappointed because I am paying for channels I can't even watch. I have been with dish for a very long time. I feel I shouldn't have to upgrade my TV box for me to watch the channels I am paying for. I am really about to find something cheaper and get more channels.

Date of experience: August 20, 2022
North Carolina
3 reviews
3 helpful votes
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This is a bad service
January 7, 2023

This service sucks what Iam paying for is junk been trying to get is my gift card for eight months now keep giving me the run around going to call again today let's see what happens what kind of BS i get today

Date of experience: January 7, 2023
Texas
1 review
0 helpful votes
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Chapel Hart died!
August 16, 2022

I am past UNHAPPY! Waited all day to see Chapel Hart on AGT tonight. They were the the very LAST act! No problems until they were suppose to come on stage. Then the screen went completely black! What the hell?

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Don't Do Dish
January 13, 2024

Would definitely give 0 stars if it was an option. Went into a contract with them with the promise of a $400 rewards card. Was never provided the correct information to redeem it, called many times and it was just repeated that I would receive it. Finally found out after a year of trying to get it, that it was no longer redeemable after 3 months. Again, was never sent the info to redeem. Cancelled the contract due to them failing to provide what was promised going into the contract. They waived the cancellation fee, but I still got a bill. When I called back, the person I spoke to said that the waiver wasn't noted and that there was no way to cancel the fee. Insisted she was the highest up I could talk to and wouldn't transfer me. In my opinion, Dish network is operating on a fraudulent basis. Money, money, money….they don't care about the people. My family and friends have all canceled service with them, and will never be back or recommend to anyone else.

Date of experience: January 13, 2024
Indiana
1 review
0 helpful votes
Follow Scott D.
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Stealing money
November 14, 2022

I never really had a problem with dish, until I canceled the service. I had it set up on autopay to make things easy. When I called to cancel the service, just because I don't watch much TV anymore, they swore I was paid in advance and nothing else would come out of my account. I got a text two weeks later saying my payment would come out of my account. I called again and they assured me it would not come out. Although I asked repeatedly for emails to confirm what they were telling me, the refused to do so. Today $147.93 came out of my account from dish. Also the payment was hirer than it should've been. I call again, now I have to wait 24 hours and call back and cancel. Then hopefully they will put the money back in my account after 7 business days. Crappie way to do business. If you do happen to still want dish, never ever set up autopay. They will steal money as long as they can

Date of experience: November 14, 2022
Florida
1 review
0 helpful votes
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Bad service
December 15, 2022

I called in to cancel service after I found another company that cost less & had better reviews. I didn't know how long my contract was with dish which was my fault. The person I talked to was nasty & rude.He told me how long my contract is for & said he would raise my bill if I tried to go to another company. He raised my bill to $100 a month for so so service. He only did that because I called to cancel service. Now I have to wait until my contract is over & pay an extra 20 a month in the mean time. I wouldn't recommend them to anyone. He was nasty & rude. I wouldn't advise anyone to signup with them.

Date of experience: December 15, 2022

Overview

DISH Network has a rating of 1.1 stars from 460 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DISH Network most frequently mention customer service, year contract and local channels. DISH Network ranks 26th among Satellite Television sites.

service
265
value
257
shipping
136
returns
152
quality
220