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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was very simple and straightforward, and took much less time that I was told initially
Who really has time to read the Terms and conditions when you feel all companies should be running a legitimate business and customers are top Priority, After a primary check of my IMEI, the report states ALL is well to move forward to UNLOCK. After paying $29 it started the process, then asks for another $64 to complete the unlock, BULLCRAP. Eventually who knows if they will ask for any other fee! SCAMMERS!
Very happy with the service. In one moment I doubt the reliability when they request the second payment, but everything right with the unlocked.
IT'S NOT A SCAM!...Honest
It works my phone unlocked in less than a day those who have complained are wrong honest. I'm from Jamaica and it worked for me, those who did not get the result they wanted probably did not TRACK their purchase to see if there were any errors. The tracking option appears on the last page, and yes you can get a refund. Read the sight properly and stop making rash decisions.
They take your money and run, DONT USE PLEASE PLEASE GO ELSEWHERE! They take 28$ to check your imei number and then they say you're eligible but you have to pay 45 dollars, wait a few days to tell you that it didn't work and that you have to pay 225 more dollars. Please don't fall for it. They THEN say that you chose the cheaper option to save money when the premium option wasn't available to select. I should have listened to the other reviews, they don't refund you, they give you a 75 dollar credit to unlock a different phone LOL. Please don't use. They just want to steal from you.
The check out process was fine, and the product worked perfectly. The only thing I had trouble with was knowing how the product would be delivered. I may have missed it on the site, but I did not see that the codes would be sent in an email.
Very easy to navigate and most affordable. The process was fast and free of any snags.
They do nothing, just collect your money and ask for more money when they can't deliver what they said they will do. They are hackers, try to hacked into my phone and steal my information, and probably domestics terrorists stealing people identities. Stay away.
No se desbloqueo pague casi 60 dolares y nada al final tube que llevarlo a otro lugar
Excellent service I highly recommend,fast and very good service and price
Expensive extra fees. Hidden fees.make the hidden fees more apparent. But I guess you keep it hidden to trick people like me so u can make more money.because if I saw the extra fees right away I would have thought twice... evil money maker
They lie about what they can promise and charge you for prices that are not disclosed in the beginning. They wait til after they collect money from you first.
First charge 5, second 20 and last one 25
A but much for unlocking phone
Great service. Make sure you read the fine print so there are no surprises in final pricing.
Was a very painless easy experience. Everything went better than expected first code unlocked the phone, and phone is working even better than expected.
This is a scam site, you pay for the unlock code and then they keep asking for more money to release it. No response to my emails for my refund and no code. Disputing the payment
Tomo menos de 3 días para desbloquear mi iPhone
Definitivamente lo volveré a usar el Servín en el futuro lo recomiendo ampliamente
Desde mi casa sin salir desbloquearon mi teléfono.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members