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Direct UnlocksReviews 3,883

4.0

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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Mexico
1 review
0 helpful votes
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Mala experiencia
December 8, 2023

Muy mala el código no sirvió y asta horita no me an rembolsado nada les mando mensaje y yo contestan para q no inviertan son unos rateros

Date of experience: December 1, 2023
Michigan
2 reviews
0 helpful votes
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It's NOT A SCAM!
November 29, 2023

I'm gunna be honest I for sure thought I was being scammed I paid 30$ then 5 mins later it asked me for 50$ more then it set a timer for 2 days 23 hrs and then a day and a half later it after it got to 32% it came back and said the phone that I had bought off Facebook for over $1000 already infact was not paid off and was locked to someone's account for almost $600 but direct unlocks negotiated a payment of $287 to unlock it so I paid that and a timer restarted and then set to 7days 23hrs and back to 0% and finally after more days it was finally at 100% and it worked perfectly! (I'm only writing this out because I was so scared that I had just been taken for 350$ and I swear I read every single comment and not one of them made me believe it was or wasn't a scam… so I hope this helps the next person I will absolutely use this service if I ever am in this situation again!

Date of experience: November 29, 2023
Louisiana
1 review
0 helpful votes
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Excelente
November 29, 2023

El tiempo adecuado. A Pesaro que retrasando un dia. Pero. El desbloqueo funciona

Date of experience: November 29, 2023
Egypt
1 review
0 helpful votes
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It worked
Just didn't like the way they upsell
Pay 30$ for evaluation, then 120$ for code!

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Worked!
November 29, 2023

I was a bit skeptical at first, but this actually works. It's affordable so if you need your phone unlocked for whatever reason, I recommend DirectUnlocks.

Date of experience: November 29, 2023
Mexico
1 review
0 helpful votes
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No se pudo desbloquear
December 5, 2023

Espere por más de 5 días. Mandaron unos códigos, pero no se pudo, explique y se generó tickets, pero ya no contestaron.

Date of experience: November 28, 2023
Pennsylvania
1 review
0 helpful votes
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Did what they said they would do
November 28, 2023

It took them a week and cost a lot of money and at first they make you think it's only gonna be under $30 and then it's 50$ and then they credit you 80 back to pay off your unlock I depends on what the issue is with the phone being locked, and the pricing to unlock it from a network all in all, I was satisfied, and I thought it was a little pricey, but in the end fair

Date of experience: November 28, 2023
New Jersey
1 review
0 helpful votes
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Amazing service
November 27, 2023

Just got my iphone 14 pro from england and had Emea lock ' it was showing a sim carrier lock with vodafone but they sorted it!

Date of experience: November 27, 2023
California
1 review
0 helpful votes
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Fair pricing, easy process
November 27, 2023

As someone who doesn't know much about technology, I found this process to go very smoothly and it was a fair price to unlock my phone.
I highly recommend Direct Unlocks to everyone I know that is in need of an unlock service. Two thumbs up!

Date of experience: November 27, 2023
Mexico
1 review
0 helpful votes
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Scam
December 4, 2023

They offer the unlock service, when you pay, you recieved another email to pay more money for the unlock service

Date of experience: November 27, 2023
Georgia
1 review
0 helpful votes
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Simple and Instant
November 27, 2023

Easy process with quick turnaround and my phone was instantly unlocked, ready to insert my SIM card

Date of experience: November 27, 2023
California
2 reviews
0 helpful votes
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Five star
November 26, 2023

They are so professional and quicker then the time frame

Date of experience: November 26, 2023
Illinois
1 review
0 helpful votes
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I worried that this was a bad deal, but I took a chance and went for it. I found them by Google and was not disappointed. It took a couple days but they were able to come through with the unlock code to get my phone off the network even if it wasn't paid for completely.

Date of experience: November 25, 2023
Washington
1 review
0 helpful votes
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Didn't work
December 2, 2023

I paid $75 or more trying to unlock it and didn't work

Date of experience: November 25, 2023
Connecticut
1 review
0 helpful votes
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A Pleasant Surprise
November 25, 2023

So I'm gonna be brute honest, I thought this was a scam originally, cause first they want 30$ then they charge you another 50$

However, other then that surprise fee they are legit! I got my phone unlocked and was able to use my own service on it and it made me relieved and felt like it was worth it!

Date of experience: November 25, 2023
GB
1 review
0 helpful votes
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A legit scam
December 2, 2023

The unlock worked and was effortless. However very disappointed the way they charge you. Pay 11.99 for the unlock so you think but this is essentially just a check so after you pay the 11.99 they then say we can unlock your phone for 20 somrlething quid.

Why not just be upfront and say it cost 35 quid. Cheeky *****. Wouldn't use again for this reason.

Date of experience: November 25, 2023
Mexico
1 review
0 helpful votes
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Direct unlock told me they have my phone unlocked 16 hours and it took 38 hours.

Date of experience: November 24, 2023
Mexico
1 review
0 helpful votes
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Fantastic
November 23, 2023

Exelent, magniifico, satisfecho, desbloqueo correctamente y quedé satisfecho

Date of experience: November 23, 2023
Texas
1 review
0 helpful votes
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Difficult to contact
November 28, 2023

This consumer found it extremely difficult to contact the service provider in an attempt to correct an error.

Date of experience: November 21, 2023
Florida
1 review
0 helpful votes
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Are the best Easy and fast
November 21, 2023

I like it because they make easy and fast love it I recommend ty

Date of experience: November 21, 2023