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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
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Muy mala el código no sirvió y asta horita no me an rembolsado nada les mando mensaje y yo contestan para q no inviertan son unos rateros
I'm gunna be honest I for sure thought I was being scammed I paid 30$ then 5 mins later it asked me for 50$ more then it set a timer for 2 days 23 hrs and then a day and a half later it after it got to 32% it came back and said the phone that I had bought off Facebook for over $1000 already infact was not paid off and was locked to someone's account for almost $600 but direct unlocks negotiated a payment of $287 to unlock it so I paid that and a timer restarted and then set to 7days 23hrs and back to 0% and finally after more days it was finally at 100% and it worked perfectly! (I'm only writing this out because I was so scared that I had just been taken for 350$ and I swear I read every single comment and not one of them made me believe it was or wasn't a scam… so I hope this helps the next person I will absolutely use this service if I ever am in this situation again!
It worked
Just didn't like the way they upsell
Pay 30$ for evaluation, then 120$ for code!
I was a bit skeptical at first, but this actually works. It's affordable so if you need your phone unlocked for whatever reason, I recommend DirectUnlocks.
Espere por más de 5 días. Mandaron unos códigos, pero no se pudo, explique y se generó tickets, pero ya no contestaron.
It took them a week and cost a lot of money and at first they make you think it's only gonna be under $30 and then it's 50$ and then they credit you 80 back to pay off your unlock I depends on what the issue is with the phone being locked, and the pricing to unlock it from a network all in all, I was satisfied, and I thought it was a little pricey, but in the end fair
Just got my iphone 14 pro from england and had Emea lock ' it was showing a sim carrier lock with vodafone but they sorted it!
As someone who doesn't know much about technology, I found this process to go very smoothly and it was a fair price to unlock my phone.
I highly recommend Direct Unlocks to everyone I know that is in need of an unlock service. Two thumbs up!
They offer the unlock service, when you pay, you recieved another email to pay more money for the unlock service
Easy process with quick turnaround and my phone was instantly unlocked, ready to insert my SIM card
They are so professional and quicker then the time frame
I worried that this was a bad deal, but I took a chance and went for it. I found them by Google and was not disappointed. It took a couple days but they were able to come through with the unlock code to get my phone off the network even if it wasn't paid for completely.
I paid $75 or more trying to unlock it and didn't work
So I'm gonna be brute honest, I thought this was a scam originally, cause first they want 30$ then they charge you another 50$
However, other then that surprise fee they are legit! I got my phone unlocked and was able to use my own service on it and it made me relieved and felt like it was worth it!
The unlock worked and was effortless. However very disappointed the way they charge you. Pay 11.99 for the unlock so you think but this is essentially just a check so after you pay the 11.99 they then say we can unlock your phone for 20 somrlething quid.
Why not just be upfront and say it cost 35 quid. Cheeky *****. Wouldn't use again for this reason.
Direct unlock told me they have my phone unlocked 16 hours and it took 38 hours.
This consumer found it extremely difficult to contact the service provider in an attempt to correct an error.
I like it because they make easy and fast love it I recommend ty
Answer: We have 15,000 reviews on our website, 15,000 reviews on Trustpilot, 9000 reviews on SafeSite, and 14,000 reviews here. Our rating is consistently over 4.5 stars :)
Answer: Depends on whether your phone is an iPhone or Android. IPhones unlocks are delivered over the air, and android unlocks require you to enter a code.
Answer: Hi - you can use your tracking page which will give you an estimated date of unlocking.
Answer: £23.99 is approx $28.99 - but the exchange rate does fluctuate
Answer: Sadly not, that is an illegal practice and unethical.
Answer: USe the form on our website and remember to choose the network your phone is locked to. If you don't know you can purchase a network check.