Overview
Direct Unlocks has a rating of 4 stars from 3,760 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card and pro max. Direct Unlocks ranks 1st among Unlocked Phones sites.
Instant Feedback
Service rapide et immédiat,
Impossible pour moi de débloquer mon téléphone un dimanche matin, je me suis tourné alors vers,Unloks, en moins de cinq minutes, mon téléphone était désimlocké, je recommande
Bonjour Maxence, Merci pour votre avis! Je suis ravi d'apprendre que votre processus de déverrouillage s'est déroulé avec succès. Nous nous efforçons de vous offrir un service rapide. Si vous avez d'autres questions ou si vous avez besoin d'aide pour quoi que ce soit d'autre, n'hésitez pas à nous contacter. Profitez de votre iPhone 11 nouvellement débloqué! Cordialement!
It has never been so easy to unlock a phine how it was with this app. I have paid more money to unlock and this was done with 24 hours I honestly couldn't believe thank you for helping me I greatly appreciate it!
Hello Hannah,
Thank you so much for your kind words! We're thrilled to hear that you found our service fast and effective for unlocking your iPhone X. Your satisfaction is our priority, and we aim to make the process as smooth as possible. If you need any further assistance or have any questions, feel free to reach out. We're here to help!
Best regards,
Charlotte
I was amazingly easy. I paid the fee's and in 2 and a half days they sent me 2 codes to unlock my phone. I entered in the first one, and just like that, boom, unlocked. Direct Unlocks saved me approx. $1000. THANK YOU!
Hi James Odonnell,
Thank you so much for your fantastic review! We’re thrilled to hear that the unlocking process for your Samsung Galaxy S24 Ultra was quick and hassle-free. It’s great that you were able to save so much compared to what AT&T wanted!
If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
Was scared to use at first but the unlock was done and now am able to use my phone yay!
Hi Kirstie,
Thank you so much for your review! We're thrilled to hear that your unlock was successful and you're now able to use your iPhone 14 Pro Max. It's great that you took the time to check our ratings before choosing us!
If you have any questions or need assistance with anything else, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
This company is a scam. They charged me $29 initially and then informed me I had to pay an additional $50.00 as their website indicated. Since I did not read the information fully and paid the additional $50, guess what. They made it look like they could unlock my phone with a 24-hour countdown clock from another carrier that was the incorrect carrier. Then within one day the 24 hour clock read 22 hours for two days. The best yet it took one week in total to inform me that they could not unlock my phone and not give me a refund only a credit to use on their site for future business in which I will never use. Please try to avoid this scam site and don't waste your time for they are not unlocking any phones.
Hello Ken,
I’m really sorry to hear about your experience. I understand how frustrating this must be, especially with your LG Stylo 6. Just to clarify, the charges of $28.99 for the Eligibility Check and $50 for the Standard Unlock are outlined on our checkout page, as all phones must go through an Eligibility Check before the unlocking process.
Regarding your status of "Device doesn't prompt for unlock code," it seems this may be a situation where an unlock code cannot be provided due to the device's compatibility with the current network. I encourage you to proceed with your order so we can help you further.
If you have any other questions or need assistance, just let me know! Your satisfaction is important to us.
Best,
Charlotte
I paid $28 to unlock my phone, but after taking the money, they demanded an additional $50 to complete the process. This service is a real scam and should be avoided at all costs. There is no phone number to contact them, and they do not respond to emails. Save your money and go elsewhere for phone unlocking services.
Hi there! I understand your frustration with the additional payment for unlocking your phone. Just to clarify, the initial $28 covers the eligibility check. Once that's confirmed, the unlocking payment is required to complete the process, which is outlined clearly on our checkout page.
We're committed to transparency, and I encourage you to continue the process; it will be worth it once your phone is unlocked! If you have further questions, please reach out through the live support on your tracking page; we'll be happy to assist. Thank you for your understanding!
The service is extremely simple and the the service very quick and very easy, I needed my work phone unlocking so I could use two different networks one work and personal without having to carry two phones, highly recommend the service
Hi Paul,
Thank you so much for your feedback! I’m glad to hear that you found our service quick and easy for unlocking your Samsung Galaxy S24 Plus. It's great that you'll be able to use two networks on one phone—perfect for keeping work and personal lines separate!
If you have any questions or need assistance with anything else, feel free to reach out. We're here to help!
Best regards,
Charlotte
Took 1 week, but worked perfectly.
I used the site.
Paid with card.
And waited 1 week.
Hi Wolfovitch Davud,
Thank you for sharing your experience! I’m thrilled to hear that your unlock request for the iPhone 12 Mini worked perfectly! We appreciate your patience throughout the process. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Don't be fooled by these ratings. They're probably rating themselves. DirectUnlocks is a huge scam, and I pity those who will still fall victim to these deceitful practices. They will charge you an initial amount of $28, calling it an eligibility check, but in my case, my router wasn't even locked to the network they mentioned (MTN). It was locked to Rain. This shows their complete lack of professionalism and honesty.
Please, good people, avoid them at all costs and save your hard-earned money. The positive ratings you see here are likely fabricated by the scammers themselves to lure unsuspecting victims. They have a network of accounts on Trustpilot that post fake positive reviews to make their scam look legitimate. Do not fall for their traps. Spread the word and warn others about these fraudulent activities. DirectUnlocks is a menace to consumers, and their business practices are unethical and predatory. Stay vigilant and steer clear of this scam!
Hi there,
I’m really sorry to hear that you feel this way. We strive for transparency, and I understand how frustrating it can be when expectations aren't met. The $28 fee is indeed for the eligibility check, which is standard for all unlock services. This is meant to verify the compatibility of your device with the unlocking process.
If there was any misunderstanding about your router's network, I encourage you to continue with the unlocking process if you can. Our team is here to assist you further.
If you have other concerns or questions, please don’t hesitate to reach out directly through our Live Support on your tracking page. We're committed to ensuring a positive experience for all of our customers. Thank you for your feedback!
Warm regards,
Charlotte
Servicio extremadamente 5 estrellas, ya he solicitado dos códigos de desbloqueo, para un Galaxy S22 Ultra y S24 Ultra y los he recibido con éxito y sin inconvenientes, esta pagina es 100% confiable.
Hola Alexis, ¡muchas gracias por tus amables palabras! Me alegra mucho saber que tuviste una experiencia sin problemas al desbloquear tu Galaxy S22 Ultra y tu S24 Ultra. Agradecemos mucho tu confianza en nuestros servicios y esperamos poder atenderte de nuevo en el futuro.
I was a little bit skeptical first, but it was legit, my iPhone was unlocked. The whole experience was easy, and you simply just wait for the notice, and it is unlocked! If it takes a little bit longer, don't worry, the unlock notice will come
Hi Rick,
Thank you so much for sharing your experience! We're thrilled to hear that your iPhone 15 Pro Max was successfully unlocked and that you found the process easy.
We do strive for transparency at every stage, and it’s great to know you appreciated the detailed explanations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're here to help!
Happy using your unlocked phone!
Best,
Charlotte
I gave them my money I expected to have my phone unlocked I waited nearly a week nothing happened I called them they refuse to take my calls blocked me and have never contacted me again and have taken $80 from me I am so upset I can't even begin to tell you they are so rude and so disrespectful and they are thieves
Hi there! I’m really sorry to hear about your experience—it's understandable to feel upset when things don't go as expected. I assure you, we take customer concerns seriously.
It sounds like your unlock order might still be in progress, and I recommend checking the tracking page for the latest updates. Sometimes, there can be delays in the unlocking process due to various factors.
For further assistance, please consider reaching out to our Live Support through the tracking page, as they can provide more detailed help. We appreciate your patience as we work to resolve this for you!
Having tried to install a new sim into an old phone I was struggling to get it activated. Having realised the phone was sim locked I found Direct Locks. My suspicious nature questioned their claims. Having submitted the details I got a quick response confirming that remote unlock was possible. Having submitted the appropriate fee it only took a few minutes to see the phone unlocked and fully functional. I am extremely grateful that the service was exactly as claimed. It has meant my elderly mother has access to my old iPhone giving her access to the world and reassurance she can call for medical help.
A great service and fully recommend and perhaps shouldn't be so suspicious about
Hi Stephen,
Thank you so much for your kind words! We're thrilled to hear that our service worked perfectly for your iPhone SE and that your mother can now stay connected. It’s wonderful to know that we're helping families stay in touch and that you felt our process was straightforward and efficient.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
I am one of the biggest skeptics out there when it comes to these kind of services. I was on my last day of my service with Verizon getting tired of their overpriced billing but still owing $700 on my phone I was in desperate need to switch carriers, but did not have enough for my phone! What an amazing service this is! First and foremost, the first $29 payment is just to do an eligibility check and it will cost you another 50 after but for $80 my phone was unlocked within 15 minutes and 30 minutes later I signed up with a new carrier for $50 a month! THANK YOU SO MUCH
Hi Melyssa!
Thank you so much for sharing your experience! We're thrilled to hear that you had such a positive outcome with our service and that you were able to switch to a new carrier. We strive to provide a smooth unlocking process, and it's fantastic to know it worked out well for you within such a short time.
If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your trust in us!
Best regards!
Initial cost of £11.99 was amazing, a bit of a shock to then get a final payment of £26 before you receive the unlock code.
That said the whole process could not have taken an hour and it worked!
Hi D Redman,
Thank you for your review! I'm glad to hear that the unlocking process was quick and successful for your Huawei P Smart. I understand the payments can be a bit surprising, but as mentioned on our checkout page, an eligibility check and unlocking fee are standard parts of the process.
We appreciate you choosing us over other options, and if you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked phone!
Best regards!
I You guys did an excellent job. I have been trying to get my phone unlocked for quite a while and was not successful. You guys did it in a timely manner and I am very pleased with your service and I will be using you again.
Hi Adrian,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with us and that we could help unlock your iPhone 12 successfully. We pride ourselves on our customer satisfaction, and it's always great to hear when that shines through.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Charlotte
Eu tive receio no início, mas realmente funcionou. Fiz um pagamento para triagem, um para desbloqueio na operadora e como tinha dívida no emei com a operadora, tive que fazer outro pagamento. No final deu algo em torno de 1500,00, mas deu super certo. Eu recomendo, são confiáveis.
Olá Wivian Pinto, muito obrigado por compartilhar sua experiência! Estou muito feliz em saber que nosso serviço funcionou para você e que você o achou confiável. Nós nos esforçamos para fornecer informações claras sobre os custos no checkout, incluindo os pagamentos necessários para a verificação de elegibilidade e o processo de desbloqueio, o que pode realmente ajudar a garantir uma experiência de desbloqueio tranquila. Se você tiver mais alguma dúvida ou precisar de ajuda com qualquer outra coisa, por favor me avise. Estamos aqui para ajudar! Atenciosamente!
I received a email saying my phone is already unlocked but is not, I've been trying to contact you but no body answer my emails, even I sent pictures that my phone is still locked by carrier.
Hi Amed,
I'm really sorry to hear you're having issues with your iPhone 14 Pro Max still being locked despite the email you received. I understand this can be quite frustrating!
Since your order status shows "Unlock Complete," it may be helpful to double-check that all steps were followed correctly. If your phone is still asking for a carrier SIM, you might want to try restarting it and ensuring it's connected to WiFi.
If you've done that and are still facing difficulties, please make sure to send us any relevant details or specific error messages you're encountering. We're here to assist you!
Thank you for your patience, and I hope we can get this resolved for you soon.
Best,
Charlotte
I'm so happy I found direct unlock. It was a safe and easy way to unlock my iPhone to any carrier at an affordable price. It took 3 days but it worked. For anyone I recommend 10/10
Hi Xzavier,
Thank you for your wonderful review! We're thrilled to hear that you found our service safe and easy, and that it worked for you. Your recommendation means a lot to us!
If you have any questions or need further assistance, feel free to reach out. Enjoy using your unlocked iPhone with any carrier!
Best,
Charlotte
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jhamn Alba!
Thank you so much for your kind words and for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with our service. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help!
Best wishes,
Charlotte