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Direct UnlocksReviews 3,870

4.1

From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


+421
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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,935
This company responds to reviews on average within 0 days

Instant Feedback

21,871 reviews
DO
1 review
1 helpful vote
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SCAMMERS
October 24, 2022

The unlock process go Progress of your IMEI: 99%
Estimated time remaining: IMMINENT
But never finishes this people is literally stealing your money.

Date of experience: October 24, 2022
Florida
1 review
1 helpful vote
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Buyer beware. Directunlocks charges $77 to unlock your phone. May as well just buy use this to buy another phone that is already unlocked or find a different service.

Date of experience: October 21, 2022
Michigan
1 review
1 helpful vote
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Scam
October 21, 2022

I paid it's been 2 months and nothing has changed these people are scammers do not fall for the good reviews

Date of experience: October 21, 2022
Serbia
1 review
1 helpful vote
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IPhone unlock
October 17, 2022

Be careful because this site is a scam. I paid $70 to unlock 1 year and 3 months ago. The phone is not unlocked, they do not respond to emails, they will not refund the money.

Date of experience: October 17, 2022
Spain
1 review
1 helpful vote
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SCAM service
October 11, 2022

Is a SCAM service, you pay and they say that is valid for unlock, then say that phone is in LOST mode and it's completely FALSE, phone is in CLEAN mode.

Date of experience: October 11, 2022
Romania
1 review
1 helpful vote
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Scam!
October 4, 2022

Scam doesn't work never pay them ………………….!
Don't believe to nothing from there site scammers.
Joke!

Date of experience: October 4, 2022
District of Columbia
1 review
1 helpful vote
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SCAMMERS
September 29, 2022

They collected about $90 from me via BITCOIN and talk me my iPad will be unlocked in 48hrs. After payment no responds from them what so ever. Sending me scripted email. PLEASE STAY AWAY.

First they make you believe that you're paying $23 after that they will ask you to pay additional for direct unlock. Thieves

Date of experience: September 29, 2022
New York
1 review
1 helpful vote
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I've been waiting on an unlock for over 4 months. Every attempt to contact them about it results in a copy paste response saying that it takes 5 to 7 days and be patient. The process has been sitting at 99% complete now for the last month. This place is a goddamn scam.

Date of experience: September 28, 2022
Italy
1 review
1 helpful vote
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Liar number one
September 26, 2022

This page is a scam. They take money from you they don't offer you any service and then they don't answer you anymore. No refund money wasted and taken to sit and for two months that they do not unlock my phone and do not give me any more money...

+5
Date of experience: September 26, 2022
Georgia
1 review
0 helpful votes
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Scammers
September 26, 2022

Don't deal with them, they are scammers. Don't believe them about the the payment. They charge me $26 and they sent an email to pay another $30 to get the unlocking code. That's insane. When I asked them why they said that they mentioned that when I made the first payment which is not true. Scammers Scammers Scammers...

Date of experience: September 26, 2022
New York
1 review
3 helpful votes
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Website offers to unlock your phone in 48 hrs, i paid around it's been a month and nothing, the fake timer keeps loading at 99% and stays there, I've emailed a couple of times with same exact reply (probably a script). This site is a fraud. This company one year ober they unlock my phone lun nena the ma nu

All most one year they no unlock my phone I pay November 2021 all pay now nothing lun
Date of experience: September 24, 2022
Yemen
1 review
0 helpful votes
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دفعت لهم الدفعه الاولى فقالوا يجب دفع رسوم فك القفل، فدفعت رسوم فك القفل، فطلبو مني دفع الدفعه النهائيه، فدفعتها ومع ذلك لم يتم فك جهازي وقد مضى على انتضاري اكثر من 6 اشهر، ارجو من الجهات المختصه محاكمتهم بتهمة النصب والاحتيال ومنعهم من الاستمرار في سرق اموال الناس

Date of experience: September 24, 2022
AE
1 review
1 helpful vote
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Scam!
September 12, 2022

Please don't trust this guys. They just reply to you to drag things but you won't ever get your phone unlocked.

Date of experience: September 12, 2022
Texas
1 review
1 helpful vote
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Dear users, beware of this site, I bought the iphone 12 mini(USA locked) unlocking service from this site on Aug 9,2022. Initially they asked me to pay £19.99 for unlock verification, once paid, I got another email saying phone is eligible and asking to pay £35.00 to unlock the phone. I paid for it. Within 3-4 days the status got changed to 99% and the time frame to unlock is 12 hours. I saw the same message for another week. Post I have sent email to customer care on Aug 23, they replied on Aug 26, nicely saying it'll be unlocked in next 12 hours i. E. what status shows. Again I have another email on Aug 30, they replied back saying it'll be unlocked in another 12 hours. Post multiple emails I do not see any progress, now the status shows imminent and unlocking time frame is 12 days.

I request you all from USA and other continents, please keep in mind before buying service from directunlocks site.

Date of experience: September 10, 2022
Texas
1 review
1 helpful vote
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Waste of money and time, punch of thieves
September 8, 2022

This is a clear scam company, they will take your money and make you wait 2 months and tell you that your phone is black listed even though that it is not and they won't refund you the money
Punch of thieves.

Date of experience: September 8, 2022
South Africa
1 review
1 helpful vote
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Scammed
September 5, 2022

They said it would take a couple of days I paid over 1000rands and it just stays stuck at 99%.
Do not use this company it's a complete scam.
It's been over 2 months and they will not answer your emails.
Don't throw your money away, please

Date of experience: September 5, 2022
Colorado
1 review
1 helpful vote
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Don't use this site! Never! It's scam!
September 3, 2022

Ok, so they tell you all the good thing but they can't unlock the phone! I've been waiting and waiting almost 6 months but still the phone is not unlocked! Yes I contacted to customer service and they always say "some unexpected error happened and delayed"! Well they told me that the phone would be unlocked within a day, a week, 14 days every time I ask and never ever unlocked! The expected processing time keeps playing with you by showing 14 days, 3 days, 1 day and go back to 14 days again! Again guys, don't waste your money and time. These people are joke. All of my friends are also ripped off by these guys. They should be banned!

Date of experience: September 3, 2022
Idaho
1 review
1 helpful vote
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Waste of money
August 29, 2022

Well after 70 something spent was not unlocked but communication has stop. What a scam. I wouldn't waste my money on this.

Date of experience: August 29, 2022
California
1 review
4 helpful votes
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Totally Scam
August 27, 2022

Is about 4 weeks actually and the meter that they have at their website stop on the day 2,
I sent a email to them and some Tim replay me telling me that I need to wait 2 days more.

But those 2 days already passed one weak ago. I already pay $25 then they asked me to pay $39 US dollars more.

I am here not for the money. I just angry that they are scamming people.

Date of experience: August 27, 2022
Tennessee
1 review
12 helpful votes
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Scammers
August 26, 2022

Website offers to unlock your phone in 48 hrs, i paid around $90.00 it's been a month and nothing, the fake timer keeps loading at 99% and stays there, I've emailed a couple of times with same exact reply (probably a script). This site is a fraud.

Date of experience: August 26, 2022