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Diet DoctorReviews 160

3.9

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Diet Doctor Reviews Summary

Diet Doctor has a rating of 3.9 stars from 160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diet Doctor most frequently mention low carb, weight loss and keto lifestyle. Diet Doctor ranks 7th among Weight Loss sites.

service
11
value
13
shipping
3
returns
5
quality
11

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Pennsylvania
1 review
0 helpful votes
Follow James B.
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The review overall look pretty good, but unfortunately this has not been my experience. Others on different review sites of Diet Doctor have had similar experiences as I have. I never subscribed to this (whatever it is) and do not want to subscribe. They charged me, without permission, $99 TWICE ($198 total). I contacted them and they don't respond, there's no number to call to reach them (I'm in the US anyways), and they refuse to cancel my fraudulent subscription or refund the charges. I'd urge some caution with these people, and if they charge you like they did me and others, report it.

Date of experience: March 12, 2024
Georgia
1 review
0 helpful votes
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Great place diet needs
October 12, 2023

There very conscious about health and weight loss needs
The doctor consult and take all things in consideration. The staff is great. I would recommend.

Date of experience: October 12, 2023
South Carolina
1 review
0 helpful votes
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7 days into my 30 day trial I canceled due to the generic programs that offers the same programs to everyone ( not personalized) as they claim. Approximately 6 months later they went ahead and took $99US
Out of my account. I have sent numerous emails and "submitted request" portal for my refund with a supposedly 24 hour response time. It's been 2 weeks and not a peep from this company.
Lets see how long it takes for them to acknowledge this review. I WANT MY FULL REFUND!

Date of experience: June 22, 2023
Florida
1 review
3 helpful votes
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I have used DietDoctor in the past, due to knowing of Christie Honeycutt Sullivan's work with them. I have enjoyed some of the recipes and I wanted to try out their diet program with counseling. I did the trial and thought I had discontinued it because I just couldn't keep up with it. I accidentally Hatten discontinued when I realized that it had been deducted for membership. I contacted them right away. They said they would return my money and discontinue and they actually did now how many companies can you say actually would do that I really recommend them.

Date of experience: March 28, 2023
Qatar
1 review
0 helpful votes
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Be careful of the Trial
March 23, 2023

Be careful of their trial versions as with any other online businesses. Most online businesses will remind you if your trial period is ending before they charge you, Diet Doctor does not. If you forget to cancel the 30-day trial, they will automatically charge you the yearly 99USD fee without prior notice at all. Some online businesses send you a notice of end of trial period. They charge you adinistrative of 7USD as well in case of refund charges.

Date of experience: March 23, 2023
Ukraine
3 reviews
0 helpful votes
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Thank you!
December 6, 2021

I appreciate all of the information, resources and options you provide. Although I'm borderline on a few metrics, you've empowered me to take control of my own health and make informed choices and changes. Thank you!

Date of experience: December 6, 2021
India
1 review
0 helpful votes
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Good
February 28, 2021

With them I really learnt how to control what to eat and how to keep fit. Therefore you should try and look for yourself. Thank you for your support.

Date of experience: February 27, 2021
Spain
1 review
4 helpful votes
Follow Ana A.
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The site is very good, nice recipes and awesome keto visual tools, but I have had two big problems:
1) After getting the membership, it was impossible for me to create my personalized plan. I tried 3 days on my laptop and in the App but I was not successful. That's why I decided to cancel my membership
2) According to the web, I only had to go to my user and press "cancel Membership" but that option was not available, so I have wasted a lot of time trying to solve that problem and writing mails to customer services.

Finally they canceled my subscription. They were quick and friendly but I don't think it's ethical to give them 5 stars because my experience with the membership was not good at all.

Please make it easier to unsubscribe, otherwise you lose trust and credibility.
Successes

Date of experience: January 30, 2021
Andreas E. — Diet Doctor Rep
over a year old

Hi Ana!

Thank you for your feedback, and sorry for any inconvenience or unclarity that you may have experienced in the cancellation process.

However, there is a cancel button on the account page, and it works fine (I just tested it to make sure that there's no bug). There's no need to switch to another plan, obviously, you can cancel at any time.

Please contact me directly at andreas@dietdoctor.com and I'll assist you in canceling and try to understand what went wrong here, so we can make sure it does not happen to anyone else.

Best,
Andreas Eenfeldt, MD
Founder & CEO
Diet Doctor

Email: andreas@dietdoctor.com

Minnesota
1 review
5 helpful votes
Follow Jana M.
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I registered for the free trial about an hour ago - had to give up my credit card info of course. I spent about 15 minutes looking at meal plans. I've been using Keto diet for about 5 years; I was hoping for some creative recipes. None to be found, so I tried to cancel. So far, impossible to do. I've had to email them, HOPING I can get this membership cancelled. Frustrating.

Date of experience: September 12, 2020
Andreas E. — Diet Doctor Rep
over a year old

Hi Jana!

Thank you for your feedback. I'm sorry to hear that your experience was frustrating!

The membership can be cancelled online by clicking "cancel membership" on your account page. It does not necessarily have to take more than a minute.

This information is also available on our contact page and help center:
https://www.dietdoctor.com/about/contact

Alternatively, you can also email support@dietdoctor.com for help within 24 hours, we will absolutely cancel your membership for you should you want us to.

Best,
Andreas Eenfeldt, MD
Founder & CEO
Diet Doctor

GB
2 reviews
0 helpful votes
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Diet Tips
April 29, 2020

Followed their step by step guide. Managed to loose 6lb within no time. Thank you for your help and will recommend

Date of experience: April 29, 2020
New York
1 review
0 helpful votes
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Very trustworthy site.
November 3, 2019

I enjoy using the Diet Doctor website. I find the articles, and other information available to readers, to be very credible and trustworthy.

Date of experience: November 1, 2019
New York
1 review
0 helpful votes
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Enjoy
October 23, 2019

I enjoy reading articles from Diet Doctor. I learn something new with every e-mail I get. Thank you for all the great advice.
Maria

Date of experience: October 22, 2019
Canada
1 review
0 helpful votes
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Thanks to dietdoctor.com my husband and I have been following the Keto lifestyle.
I get all the information we need from the site and I am confident of the expertise of the doctors and staff on it. Love it! Great recipies that I know are calculated specifically for the Keto lifestyle. I have lost 65 lbs and my husband lost 60 lbs!

Date of experience: October 10, 2019
Georgia
1 review
0 helpful votes
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What a resource!
October 10, 2019

This entire site is such a goldmine of information - finding a clinician, recipes, motivational stories, evidence-based information/research, and group activities to encourage new behaviors. Thank you for all of the work that goes into the prep and presentation of all this great information as well as keeping this page ad-free!

Date of experience: October 10, 2019
Canada
2 reviews
1 helpful vote
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This site is so well balanced. It is focused on the Low Carb/High Fat lifestyle and the good health that it brings however it is not preachy and provides balanced information so YOU decide what is right for you. We are all complicated chemical/hormone soups and one size does not fit all. Get the information and go in the direction that you need to go for good health and comfort in your own skin.

Date of experience: October 10, 2019
GB
2 reviews
0 helpful votes
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Great for all levels of knowledge from great recipes, to simple how to videos to the in-depth scientific material coming out of the low carb conferences. Also a sound collection of experts in the field. I've shared this site with friends and family and highly recommend it.

Date of experience: October 10, 2019
Bahamas
1 review
0 helpful votes
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DietDoctor has been the best gift I have given myself in many years. It is a well documented, well communicated and easy to use website full of tools and resources to practice ketogenic nutrition in an easy but accurate manner. I have improve my blood glucose concentration, my HbA1c has lower to nearly normalcy and I have reduce anti-hyperglycemia medication significantly. I have more energy, my brain is sharper, my sleep is more comforting, mu mood is much better and I wake up happy and wanting to go only daily 1 hour walk. On my monthly budget, DrDiet is the best 10 dollars I spend! Thank you so much Keto activists!

Date of experience: October 9, 2019
Canada
1 review
2 helpful votes
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Life Changing
October 10, 2019

Everything changed for me (59 yr female) when I found the Diet Doctor website & tried the two week Keto Challenge! The plan was easy, delicious and effective. In that two weeks I lost my craving for sweets, never felt hungry & lost 9 pounds. I felt so inspired by the results & support from the Diet Doctor family that I couldn't wait to continue my new low carb journey. I subscribed and continued to learn more about the keto lifestyle from all the information provided on the Diet Doctor website. I'm 7 months in now & down 30 pounds! The best part is that I lost belly fat first so I personally recommend the keto diet for peri or post menopausal women. It has changed my life & improved my overall health.

Date of experience: October 9, 2019
California
1 review
1 helpful vote
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I started keto in June, and found after my acupuncturist has been doing it for over a year; he recommended dietdoctor.com, and I love it. I lost ten pounds in the week challenge, I've lost 20 so far. But what matters more to me is that my daily headaches have almost totally stopped. First I stopped the sumatriptan, which I was taking daily. Then slowly and carefully I stopped the topimax, now no migraine medication, and only a hint of a migraine rarely. The article on dietdoctor by Elena Gross is what turned the tide. Thank you! (By the way, I don't eat eggs or dairy products, reactive to them after emergency intestinal resection 40 years ago, I do eat poultry and fish, and now have found some great non-dairy butter and cheese (Miyoko Mozz) and almond-based cream cheese (Kite Hill).)

Date of experience: October 9, 2019
New Zealand
4 reviews
9 helpful votes
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SO easy
October 9, 2019

Thank you to everyone involved in putting the site Diet Doctor together. You made my transition easy and with all the videos, and info on your site, I could understand so much. LOVE the two-week challenge with easy recipes and shopping list.

Date of experience: October 9, 2019

From the business

Are you interested in keto or low carb? We? ۪ll make your journey simple and inspiring. We show no ads, take no industry money and sell no products, instead we? ۪re funded by the people. Our goal is to empower people everywhere to revolutionize their healt...


dietdoctor.com
Founded in 2011
Stockholm, Stockholm County, Sweden