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Diet Doctor has a rating of 3.9 stars from 160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diet Doctor most frequently mention low carb, weight loss and keto lifestyle. Diet Doctor ranks 7th among Weight Loss sites.
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The review overall look pretty good, but unfortunately this has not been my experience. Others on different review sites of Diet Doctor have had similar experiences as I have. I never subscribed to this (whatever it is) and do not want to subscribe. They charged me, without permission, $99 TWICE ($198 total). I contacted them and they don't respond, there's no number to call to reach them (I'm in the US anyways), and they refuse to cancel my fraudulent subscription or refund the charges. I'd urge some caution with these people, and if they charge you like they did me and others, report it.
There very conscious about health and weight loss needs
The doctor consult and take all things in consideration. The staff is great. I would recommend.
7 days into my 30 day trial I canceled due to the generic programs that offers the same programs to everyone ( not personalized) as they claim. Approximately 6 months later they went ahead and took $99US
Out of my account. I have sent numerous emails and "submitted request" portal for my refund with a supposedly 24 hour response time. It's been 2 weeks and not a peep from this company.
Lets see how long it takes for them to acknowledge this review. I WANT MY FULL REFUND!
I have used DietDoctor in the past, due to knowing of Christie Honeycutt Sullivan's work with them. I have enjoyed some of the recipes and I wanted to try out their diet program with counseling. I did the trial and thought I had discontinued it because I just couldn't keep up with it. I accidentally Hatten discontinued when I realized that it had been deducted for membership. I contacted them right away. They said they would return my money and discontinue and they actually did now how many companies can you say actually would do that I really recommend them.
Be careful of their trial versions as with any other online businesses. Most online businesses will remind you if your trial period is ending before they charge you, Diet Doctor does not. If you forget to cancel the 30-day trial, they will automatically charge you the yearly 99USD fee without prior notice at all. Some online businesses send you a notice of end of trial period. They charge you adinistrative of 7USD as well in case of refund charges.
I appreciate all of the information, resources and options you provide. Although I'm borderline on a few metrics, you've empowered me to take control of my own health and make informed choices and changes. Thank you!
With them I really learnt how to control what to eat and how to keep fit. Therefore you should try and look for yourself. Thank you for your support.
The site is very good, nice recipes and awesome keto visual tools, but I have had two big problems:
1) After getting the membership, it was impossible for me to create my personalized plan. I tried 3 days on my laptop and in the App but I was not successful. That's why I decided to cancel my membership
2) According to the web, I only had to go to my user and press "cancel Membership" but that option was not available, so I have wasted a lot of time trying to solve that problem and writing mails to customer services.
Finally they canceled my subscription. They were quick and friendly but I don't think it's ethical to give them 5 stars because my experience with the membership was not good at all.
Please make it easier to unsubscribe, otherwise you lose trust and credibility.
Successes
I registered for the free trial about an hour ago - had to give up my credit card info of course. I spent about 15 minutes looking at meal plans. I've been using Keto diet for about 5 years; I was hoping for some creative recipes. None to be found, so I tried to cancel. So far, impossible to do. I've had to email them, HOPING I can get this membership cancelled. Frustrating.
Hi Jana!
Thank you for your feedback. I'm sorry to hear that your experience was frustrating!
The membership can be cancelled online by clicking "cancel membership" on your account page. It does not necessarily have to take more than a minute.
This information is also available on our contact page and help center:
https://www.dietdoctor.com/about/contact
Alternatively, you can also email support@dietdoctor.com for help within 24 hours, we will absolutely cancel your membership for you should you want us to.
Best,
Andreas Eenfeldt, MD
Founder & CEO
Diet Doctor
I enjoy using the Diet Doctor website. I find the articles, and other information available to readers, to be very credible and trustworthy.
Thanks to dietdoctor.com my husband and I have been following the Keto lifestyle.
I get all the information we need from the site and I am confident of the expertise of the doctors and staff on it. Love it! Great recipies that I know are calculated specifically for the Keto lifestyle. I have lost 65 lbs and my husband lost 60 lbs!
This entire site is such a goldmine of information - finding a clinician, recipes, motivational stories, evidence-based information/research, and group activities to encourage new behaviors. Thank you for all of the work that goes into the prep and presentation of all this great information as well as keeping this page ad-free!
This site is so well balanced. It is focused on the Low Carb/High Fat lifestyle and the good health that it brings however it is not preachy and provides balanced information so YOU decide what is right for you. We are all complicated chemical/hormone soups and one size does not fit all. Get the information and go in the direction that you need to go for good health and comfort in your own skin.
Great for all levels of knowledge from great recipes, to simple how to videos to the in-depth scientific material coming out of the low carb conferences. Also a sound collection of experts in the field. I've shared this site with friends and family and highly recommend it.
DietDoctor has been the best gift I have given myself in many years. It is a well documented, well communicated and easy to use website full of tools and resources to practice ketogenic nutrition in an easy but accurate manner. I have improve my blood glucose concentration, my HbA1c has lower to nearly normalcy and I have reduce anti-hyperglycemia medication significantly. I have more energy, my brain is sharper, my sleep is more comforting, mu mood is much better and I wake up happy and wanting to go only daily 1 hour walk. On my monthly budget, DrDiet is the best 10 dollars I spend! Thank you so much Keto activists!
Everything changed for me (59 yr female) when I found the Diet Doctor website & tried the two week Keto Challenge! The plan was easy, delicious and effective. In that two weeks I lost my craving for sweets, never felt hungry & lost 9 pounds. I felt so inspired by the results & support from the Diet Doctor family that I couldn't wait to continue my new low carb journey. I subscribed and continued to learn more about the keto lifestyle from all the information provided on the Diet Doctor website. I'm 7 months in now & down 30 pounds! The best part is that I lost belly fat first so I personally recommend the keto diet for peri or post menopausal women. It has changed my life & improved my overall health.
I started keto in June, and found after my acupuncturist has been doing it for over a year; he recommended dietdoctor.com, and I love it. I lost ten pounds in the week challenge, I've lost 20 so far. But what matters more to me is that my daily headaches have almost totally stopped. First I stopped the sumatriptan, which I was taking daily. Then slowly and carefully I stopped the topimax, now no migraine medication, and only a hint of a migraine rarely. The article on dietdoctor by Elena Gross is what turned the tide. Thank you! (By the way, I don't eat eggs or dairy products, reactive to them after emergency intestinal resection 40 years ago, I do eat poultry and fish, and now have found some great non-dairy butter and cheese (Miyoko Mozz) and almond-based cream cheese (Kite Hill).)
Thank you to everyone involved in putting the site Diet Doctor together. You made my transition easy and with all the videos, and info on your site, I could understand so much. LOVE the two-week challenge with easy recipes and shopping list.
Answer: There's no catch, no comittment. Cancel online anytime. Free trial is 30 days. After that, if you don't cancel, it's $9 per month.
Answer: There's a free trial of one month, cancel any time. After that, as long as you choose to stay, it's $9 per month. Best, Andreas Eenfeldt, MD Founder and CEO Diet Doctor
Answer: Hi Guranda! Urinary bladder cancer needs conventional medical treatment, often including surgery. It can not be cured with a dietary change unfortunately. Discuss it with your doctor. Here's our guide to what we know regarding diet and cancer risk: https://www.dietdoctor.com/low-carb/diet-and-cancer Best, Andreas Eenfeldt, MD Founder and CEO Diet Doctor
Answer: Hi Rosemary! I suggest using our popular 2-week get started keto challenge. It provides all planning, adaptable meal plans, shopping lists and daily email guidance. And it's free. Check it out here: https://www.dietdoctor.com/low-carb/get-started Best, Andreas Eenfeldt, MD Founder and CEO Diet Doctor
Answer: Hi Patricia! Just click cancel on your account page at any time (findable through the top menu). Alternatively email support@dietdoctor.com for assistance within 24 hours. There's no commitment, cancel any time. Best, Andreas Eenfeldt, MD Founder and CEO Diet Doctor
Answer: This is a keto low-carb diet, similar in many ways to other strict low-carb diets. This is an approach that has been extensively tested in dozens of high-quality studies, that have shown that it results in more weight loss, less hunger, and potentially increased metabolic rate. At Diet Doctor, we work to make low carb simple. And everything you need is available for free, forever. Our premium services are also free for a month. Best, Andreas Eenfeldt, MD Founder and CEO Diet Doctor
Answer: $9 per month according to the site. Hope that helps.
Answer: Hi Deborah! We don't sell or recommend specific supplements. Our premium program is free to try out for a month, after that it's USD 9.99 per month or 99 dollars per year. Losing weight happen at individual speeds that can not be predicted in advance, but realistically and long term 1-2 pounds per week is a very good result for a sustainable and enjoyable plan. That would thus take around 30 months at that speed, and the total cost of using our program for those 2.5 years (after the free trial) would be 250 dollars on the monthly plan or somewhat cheaper on the yearly plan. Best, Andreas Eenfeldt
Answer: Hi Deborah! Our premium program is free to try out for a month, after that it's USD 9.99 per month or 99 dollars per year. Losing weight happens at individual speeds that can not be predicted in advance, but realistically and long term 1-2 pounds per week is a very good result for a sustainable and enjoyable plan. Losing 45 pounds would thus take around 30 months at that speed, and the total cost of using our program for those 2.5 years (after the free trial) would be 250 dollars on the monthly plan or somewhat cheaper on the yearly plan. No need to pay in advance, you pay as you go and you can cancel at any time. Best, Andreas Eenfeldt
Are you interested in keto or low carb? We? ۪ll make your journey simple and inspiring. We show no ads, take no industry money and sell no products, instead we? ۪re funded by the people. Our goal is to empower people everywhere to revolutionize their healt...
Hi Ana!
Thank you for your feedback, and sorry for any inconvenience or unclarity that you may have experienced in the cancellation process.
However, there is a cancel button on the account page, and it works fine (I just tested it to make sure that there's no bug). There's no need to switch to another plan, obviously, you can cancel at any time.
Please contact me directly at andreas@dietdoctor.com and I'll assist you in canceling and try to understand what went wrong here, so we can make sure it does not happen to anyone else.
Best,
Andreas Eenfeldt, MD
Founder & CEO
Diet Doctor
Email: andreas@dietdoctor.com