business logo of Diet Doctor

Diet Doctor

How would you rate Diet Doctor?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Ginette T.
Unfollow Ginette T.
Send Message
Share Review
Report Review

Thanks to dietdoctor.com my husband and I have been following the Keto lifestyle.
I get all the information we need from the site and I am confident of the expertise of the doctors and staff on it. Love it! Great recipies that I know are calculated specifically for the Keto lifestyle. I have lost 65 lbs and my husband lost 60 lbs!

Date of experience: October 10, 2019
North Carolina
1 review
0 helpful votes
Follow Toni D.
Unfollow Toni D.
Send Message
Share Review
Report Review

Great place diet needs
October 12, 2023

There very conscious about health and weight loss needs
The doctor consult and take all things in consideration. The staff is great. I would recommend.

Date of experience: October 12, 2023
Australia
1 review
0 helpful votes
Follow Lyndell G.
Unfollow Lyndell G.
Send Message
Share Review
Report Review

It works!
June 8, 2019

The Diet Doctor app is my weekly meal planner and shopping buddy. After losing around 15 kg over 8 months to reach my goal weight and after enjoying the fruits of mental and physical wellbeing, this way of eating has become an achievable lifestyle. My thinking has changed to where food choices are automatic and simple. Cooking is a joy for me and I love researching healthy alternatives for favourite meals. Diet Doctor offers an endless supply of fresh ideas. The videos and articles help me to stay informed. I don't believe it is safe to change diets unless you know the research behind it. I look forward the the weekly emails and am always amazed with people's success stories.

The only addition I would suggest for the app is the ability to add extra non-menu items to the shopping list for complete grocery shopping satisfaction!

Thank you for your diligence and commitment to the wider community.

Date of experience: June 6, 2019
Texas
1 review
0 helpful votes
Follow Don S.
Unfollow Don S.
Send Message
Share Review
Report Review

I've been using and recommending Diet Doctor website for more than 5 years. No pop ups. The best recipes and diet plans. They are constantly updating and improving their information to the latest out there.

Date of experience: October 30, 2018
New Jersey
1 review
5 helpful votes
Follow Matt T.
Unfollow Matt T.
Send Message
Share Review
Report Review

The information provided by DietDoctor.com is cherry-picked and misleading. Their articles always seem to accentuate the benefits of low-carb diets without taking serious consideration to potential health risks.

What if the low-carb diet isn't healthy or effective for a specific individual, then what should they do?

DietDoctor.com has no answer for this question, potentially leading at-risk individuals down a path that can devastate their health.
Even the website name itself is very misleading. By calling your website "DietDoctor", you are assuming the responsibility of understanding the benefits and risks of many different diets for various populations and conditions while maintaining an unbiased take on them all.

Instead, when you go to DietDoctor.com, you are overwhelmed with information about low-carb dieting and that's it. This can lead consumers to believe that low-carb and keto diets are the only way to improve health and lose weight which is not backed up by the research literature and goes against medical consensus.

Date of experience: August 29, 2018
Andreas E. Diet Doctor Rep
over a year old

Hi Matt!

Thank you for your feedback. I'm very sorry to hear that you've experienced our site like that. We try to stay as objective and unbiased as we can, for example by not allowing ads, not selling products, having no affiliate collaborations and taking no industry money.

We do attempt to take health risks as seriously as we can. For example we have a section about known side effects of a low-carb diet, and how to handle them. We also try to make it clear who need to be careful when starting a low-carb or keto diet, who would need medical support, and what extra considerations are necessary in specific cases. See for example these pages:
https://www.dietdoctor.com/low-carb/side-effects
https://www.dietdoctor.com/low-carb/with-diabetes-medications
https://www.dietdoctor.com/low-carb/with-high-blood-pressure
https://www.dietdoctor.com/low-carb/when-breastfeeding

There are also many myths surrounding low-carb and keto diets, and we try to make it clear what health risks are supported by science, and which are not, or even disproven:
https://www.dietdoctor.com/low-carb/fears
https://www.dietdoctor.com/low-carb/science

We do not believe that low-carb or keto diets are the only way to improve health or to lose weight, there are clearly many other diet and lifestyle interventions that may be helpful, and in some situations more helpful. We try our best to make it clear in what situations it may be worth testing a low-carb or keto diet, when there is good support from scientific studies and extensive clinical experience to support its use:
https://www.dietdoctor.com/low-carb#benefits

I would be very happy if you could let us know specifically how we can improve, and what potential health risks you feel we may underestimate or that we need to improve our information about.

Best regards,
Andreas Eenfeldt, MD
Founder and CEO, Diet Doctor

Minnesota
1 review
5 helpful votes
Follow Jana M.
Unfollow Jana M.
Send Message
Share Review
Report Review

I registered for the free trial about an hour ago - had to give up my credit card info of course. I spent about 15 minutes looking at meal plans. I've been using Keto diet for about 5 years; I was hoping for some creative recipes. None to be found, so I tried to cancel. So far, impossible to do. I've had to email them, HOPING I can get this membership cancelled. Frustrating.

Date of experience: September 12, 2020
Andreas E. Diet Doctor Rep
over a year old

Hi Jana!

Thank you for your feedback. I'm sorry to hear that your experience was frustrating!

The membership can be cancelled online by clicking "cancel membership" on your account page. It does not necessarily have to take more than a minute.

This information is also available on our contact page and help center:
https://www.dietdoctor.com/about/contact

Alternatively, you can also email support@dietdoctor.com for help within 24 hours, we will absolutely cancel your membership for you should you want us to.

Best,
Andreas Eenfeldt, MD
Founder & CEO
Diet Doctor

Spain
1 review
4 helpful votes
Follow Ana A.
Unfollow Ana A.
Send Message
Share Review
Report Review

The site is very good, nice recipes and awesome keto visual tools, but I have had two big problems:
1) After getting the membership, it was impossible for me to create my personalized plan. I tried 3 days on my laptop and in the App but I was not successful. That's why I decided to cancel my membership
2) According to the web, I only had to go to my user and press "cancel Membership" but that option was not available, so I have wasted a lot of time trying to solve that problem and writing mails to customer services.

Finally they canceled my subscription. They were quick and friendly but I don't think it's ethical to give them 5 stars because my experience with the membership was not good at all.

Please make it easier to unsubscribe, otherwise you lose trust and credibility.
Successes

Date of experience: January 30, 2021
Andreas E. Diet Doctor Rep
over a year old

Hi Ana!

Thank you for your feedback, and sorry for any inconvenience or unclarity that you may have experienced in the cancellation process.

However, there is a cancel button on the account page, and it works fine (I just tested it to make sure that there's no bug). There's no need to switch to another plan, obviously, you can cancel at any time.

Please contact me directly at andreas@dietdoctor.com and I'll assist you in canceling and try to understand what went wrong here, so we can make sure it does not happen to anyone else.

Best,
Andreas Eenfeldt, MD
Founder & CEO
Diet Doctor

Email: andreas@dietdoctor.com

South Carolina
1 review
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Send Message
Share Review
Report Review

7 days into my 30 day trial I canceled due to the generic programs that offers the same programs to everyone ( not personalized) as they claim. Approximately 6 months later they went ahead and took $99US
Out of my account. I have sent numerous emails and "submitted request" portal for my refund with a supposedly 24 hour response time. It's been 2 weeks and not a peep from this company.
Lets see how long it takes for them to acknowledge this review. I WANT MY FULL REFUND!

Date of experience: June 22, 2023
Qatar
1 review
0 helpful votes
Follow Rozy M.
Unfollow Rozy M.
Send Message
Share Review
Report Review

Be careful of the Trial
March 23, 2023

Be careful of their trial versions as with any other online businesses. Most online businesses will remind you if your trial period is ending before they charge you, Diet Doctor does not. If you forget to cancel the 30-day trial, they will automatically charge you the yearly 99USD fee without prior notice at all. Some online businesses send you a notice of end of trial period. They charge you adinistrative of 7USD as well in case of refund charges.

Date of experience: March 23, 2023
Canada
1 review
3 helpful votes
Follow Carol K.
Unfollow Carol K.
Send Message
Share Review
Report Review

Wonderful
June 10, 2019

Like the recipe's. I have not eaten this way since I was a child. It is going back (if you are old enough) to the way we used to eat. Lots of fat, minimal sugar.
Really enjoy the website and the encouragement it gives. Love the fact that it is not funded by big food.
Excellent videos and research articles.

Date of experience: June 10, 2019
Canada
1 review
1 helpful vote
Follow Joanne G.
Unfollow Joanne G.
Send Message
Share Review
Report Review

The Diet Doctor site is everything you need in one tidy package! It's my go-to place for meals, recipes, information, inspiration/motivation. No guess work, no counting calories, and you don't have to participate in an unrealistic exercise routine... just sign on and click! Highly recommend this site! Thanks Diet Doctor for everything you do!

Date of experience: November 12, 2018
New Zealand
1 review
0 helpful votes
Follow Sue T.
Unfollow Sue T.
Send Message
Share Review
Report Review

Can't do without it!
November 12, 2018

Diet Doctor is my go-to site for education, inspiration, information and recipes. I go there regularly when planning meals, always find a delicious recipe. It is also the site that I recommend to everyone wanting to find out about my weight loss and improved health.

Date of experience: November 10, 2018
Connecticut
1 review
0 helpful votes
Follow Janet N.
Unfollow Janet N.
Send Message
Share Review
Report Review

Brilliant; scientific; patient-centered information. A truly heroic doctor,
Dr. Andreas Eenfeldt, MD-who values patients lives and has helped so many find wellness; good health and reversal of chronic diseases.

Date of experience: May 22, 2019
Oregon
1 review
0 helpful votes
Follow Desiree S.
Unfollow Desiree S.
Send Message
Share Review
Report Review

DietDoctor plays a critical role in improving my health. From in-depth expert interviews, to a beautiful and easy-to-use meal planning tool, I get consistent high-quality content. Compared to other low-carb lifestyle sites, membership on DD is an incredible value!

Date of experience: May 22, 2019
California
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Send Message
Share Review
Report Review

I have spent many hours watching all the videos with numerous medical and nutritional experts explaining how the ketogenic and low carb diets work. This information has allowed me to study, lean, think, question, and make up my own mind. This site is totally respectful of my intelligence. The meal plans have made a huge difference. Recipes are varied & delicious!

Date of experience: May 22, 2019
Australia
1 review
2 helpful votes
Follow Jenny B.
Unfollow Jenny B.
Send Message
Share Review
Report Review

After 4 years on low-carb I've found Diet Doctor the best resource I've used and recommend it to everyone who asks me "What have you done - you're looking great!" But it's not just how I look, it's my state of health. I now have my blood glucose under control, no longer take a raft of medications and feel younger. I swear by many of the recipes (esp The Keto Bread Rolls and tortillas). The videos are informative and give a knowledge base that everyone who wants to be responsible for their own health can understand.

Date of experience: May 22, 2019
Australia
1 review
0 helpful votes
Follow c o.
Unfollow c o.
Send Message
Share Review
Report Review

Best site on the net for information on how to become healthy. These guys provide what you need to know in a way that is easy to understand. I lost 35 kilos following dietdoctor.com. I've kept the weight off 3 years and counting.

Date of experience: May 16, 2019
Canada
1 review
0 helpful votes
Follow Martin C.
Unfollow Martin C.
Send Message
Share Review
Report Review

Quick word to say thank you to the Diet Doctor team of super heroes. You're awesome! Your website has become my primary reference when it comes to Low-card, high-fat (LCHF) nutrition (yummy recipes!) and education (great articles and videos).

Keep up the great work! With gratitude, Martin

Date of experience: October 9, 2019
Texas
2 reviews
1 helpful vote
Follow Aimee D.
Unfollow Aimee D.
Send Message
Share Review
Report Review

So much help here!
November 1, 2018

I was very interested in trying the Keto lifestyle but had failed several times until I found diet doctor! So much helpful information and yummy recipes! I read a few articles and found out why I failed and how to avoid feeling so bad during that first week. I never knew! Plus the recipe variety has helped keep me on track. Going strong 2.5 months in and I never felt better! I even joined and it was money well spent. I highly recommend this for beginners!
Aimee

Date of experience: October 30, 2018
Canada
1 review
1 helpful vote
Follow Anne S.
Unfollow Anne S.
Send Message
Share Review
Report Review

I was referred to this website and keto/low carb recipes by my doctor in Ottawa.
I'm over the moon! I love the choice of recipes on the site and fact that they are so simple and that I can choose whether to make 1, 2, 3, 4 etc portions. It makes it so simple. I've seen results in the first month -- 10 lbs gone I've re-started an exercise/personal training program as well. I feel so much better than the slug that I was. I have a preliminary target of Christmas and then see where I go from there. Your resources will get me there. Thank you so much...

Date of experience: October 29, 2018

Overview

Diet Doctor has a rating of 3.9 stars from 160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Diet Doctor most frequently mention low carb, weight loss and keto lifestyle. Diet Doctor ranks 6th among Weight Loss sites.

service
11
value
13
shipping
3
returns
5
quality
11