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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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Instant Feedback

746 reviews
Connecticut
1 review
0 helpful votes
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Excellent effort
October 27, 2024

Excellent service and effort to send the order out in time. Despite not able to present the gift during a cruise. In all fairness it was my fault due to change of the design in the middle of customisation. How ever the customer was above what was expected. One thing would suggest, the certificate should be printed in some sort of an elegant physical document and not an email. However, thank you much for the effort on attempting to deliver the item on time. The ring is beautiful and can't wait to present it in our anniversary.

Date of experience: October 17, 2024
Michigan
1 review
0 helpful votes
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Awesome product
October 27, 2024

Very happy with the process of making the ring through the website. Easy to place an order. On top of it all you get to see updates as they make the ring. Will definitely be going back!

Date of experience: October 17, 2024
Oklahoma
1 review
0 helpful votes
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Beautiful!
October 27, 2024

Great experience, nothing but good. The product is beautiful and the customer service has been nothing short of great. Super helpful and professional to make sure I was satisfied.

Date of experience: October 17, 2024
Illinois
1 review
1 helpful vote
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Worst customer service
October 26, 2024

This business is a joke. They don't even have an office number. When you call *******065, which is the number posted on their webpage, you get a recording of someone constantly saying "hello." You can not select any options to be transferred to someone real. Stay away from these people.

Date of experience: October 16, 2024
Canada
1 review
0 helpful votes
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Great
October 25, 2024

Item came as described. Looks good. But a bit pricey.

Date of experience: October 15, 2024
Washington
1 review
0 helpful votes
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Very pleased!
October 25, 2024

The ring was exactly as I ordered it! I do wish I would have ordered it with different stones in the wedding band, but it came as I ordered it and it is beautiful and truly unique!

Date of experience: October 15, 2024
Virginia
1 review
0 helpful votes
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I was kept aware of the process from receipt of order, to processing, to verifying information from the order.
End product is beautiful.

Date of experience: October 15, 2024
South Carolina
1 review
0 helpful votes
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Gorgeous.
October 25, 2024

My husband has turned into a Diva.
He never was one to talk with his hands but that left hand has been seen bye everyone.
Thank you for your craftmenship.
And the memory.

Date of experience: October 15, 2024
Texas
1 review
0 helpful votes
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Perfect!
October 24, 2024

I ordered the ring. Someone reached out to me personally to double check everything and give me some care information which I really appreciate it. The ring showed up on time. I was able to track it and we love it.

Date of experience: October 14, 2024
Nebraska
1 review
0 helpful votes
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Slightly disappointed...
October 24, 2024

Customer service is good but I won't say great...the ring is nice but MUCH smaller than I expected for the price. Almost embarrassed to give it to my wife but since I'm stuck with it, we'll see what she thinks.

Date of experience: October 14, 2024
Kansas
1 review
0 helpful votes
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Excellent Quality
October 23, 2024

Diamondere contacted me immediately after purchase to sort out the finer details. Meghan was extremely professional and friendly, getting back to me lightning fast. The ring is crazy high quality and I couldn't be happier with its refined build. Ya'll made a big life moment wicked easy, thank you!

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Romantic
October 21, 2024

Beautiful emerald ring! Very well done. Every detail was taken care of.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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The ring is perfect thank you!
October 21, 2024

My experience wasn't the best however that is not because of your company. It was do to shipping issues and delays.

Date of experience: October 11, 2024
Missouri
1 review
0 helpful votes
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Great Quality
October 21, 2024

Easy to order and ring looks great…………easy to order received what I ordered

Date of experience: October 11, 2024
South Carolina
1 review
0 helpful votes
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Excellent customer service
October 21, 2024

I've never had such amazing customer service! The employees here kept us updated every single step of the way. The attention to detail was spot on. They answered all questions quickly and kept in contact until the jewelry was delivered. Communication was easy and fast, with email replies often within hours. The jewelry is gorgeous and I'm so delighted I get to wear this ring for my wedding and several years to come! I can't recommend this company enough. I was hesitant because I hadn't heard of them, but after a quick Google search, I saw they were legit. They've been upfront about everything and I feel so comforted by their expertise. I will absolutely be buying from them again. Thank you all so, so much for everything!

Date of experience: October 11, 2024
Maryland
1 review
0 helpful votes
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Extremely satisfied
October 21, 2024

The ring is perfect! My hubby really loves it. The presentation was everything and the quality is amazing. The ordering process was easy and the ring arrived as expected.

Date of experience: October 11, 2024
Washington
1 review
0 helpful votes
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Rings
October 21, 2024

Men's band runs a little small so had to send back to get 1/2 size up. I recommend letting your customers know when ordering.

Date of experience: October 11, 2024
New Jersey
1 review
0 helpful votes
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Julian men's engagement ring
October 21, 2024

Customer service was amazing with their response times, i had absolutely no issues with ordering mine and being able to track the process from start to finish

Date of experience: October 11, 2024
New Mexico
1 review
0 helpful votes
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Beautiful ring
October 21, 2024

Really easy ordering process. Very happy with the ring

Date of experience: October 11, 2024
Virginia
1 review
0 helpful votes
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No issues, Great ring!
October 21, 2024

We had no issues with our delivery, and it's a beautiful engagement ring! My partner absolutely loves it.

Date of experience: October 11, 2024