From the business
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.
How do we know? Because we have been supplying to these brands for decades!
CREDIBILITY
We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping
CERTIFICATION
Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.
CONVENIENCE
The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.
Diamondere Reviews Summary
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Beautiful craftmanship, my wife loved it and I will probably come back for more in the future
I quickly received my ring and was very happy with the quality!
I received the ring in time exactly as shown in picture and advertised in the website. Little disappointed when saw in certificate that Sapphire is enhanced, as I expected it untreated. Also, thought that black coating is permanent but they let me know after I placed the order that the black coating will eventually wear-off over a period. However I liked it as it is and special thanks to Cherie, who coordinated with my order and answered all my queries...Will do business again with them..
Ordering from Diamondere was an easy process. The jewelry arrived to my house on time and well packaged to protect it. They even invited me to share the meaning behind what I was purchasing so they could share in the joy of it while it was being created, which I thought was a nice touch. I would order from them again.
The ring is great. I love it. 3 stars because of the shipping experience. I can't blame them for all of it UPS did deliver it to the wrong address then continue to lose the package between facilities. However I did request that the ring would be sent to a pick-up location and it wasn't until I received the tracking information that I was informed it was getting delivered to my house. Which is frustrating since me and my partner work full time and are not there to receive packages.
Mixed. Your custom service platform has npt always been responsive in connection with timely responses to request for help. I received the package on the prescribed date.
The UPS package has NOT been opened. I need to speak with a CSR at your organization about the process of returning the unopened package via UPS, and receiving a full refund credit against the original and total purchase price of 4,745.00, as a consequence of my broken engagement to my former fiancé. Please call me at *******084, as voice mail messages left via your toll free number are not returned.
Thank you.
Mark T. Thompson, III
*******084
*******@att.net
I was scared I wasn't gonna arrive on time because of a gemstone issue but it got here when expected and it looks amazing
Everything was great from the web experience to the delivery!
Awesome experience with customer service. They were helpful every step of the way!
My rush order purchase was delayed so I was refunded for that. Upon ordering my ring they said I could have it left at a UPS location for pick up. Turned out that wasnt possible. The ring was then returned to shipper then sent back to me. Was about a week later then original delivery date.
I received the ring and it was everything I asked for.
They were very attentive and answered all my questions promptly. I will definitely be ordering from them again. The pieces I received are amazingly beautiful.
Outstanding customer service, the ring was past the warranty time frame. But they still replaced the ring for just the cost of materials.
The wedding band is everything we expected - the shipping was quick and easy.
The rings are exactly what I was looking for and my partner loves them, shipping missed the mark. When setting up shipping I expressed I wanted it held for pickup as I would not be home to sign and was told that would be fine and they could do that. Then on the website the order status changed to delayed please reach out I did and was told everything was still on track. I reached out again as it got closer to the expected arrival date, as no tracking number was given, and was then given a tracking number and that it would still be arriving on time. It did show up on time however, they did not hold it for pickup and tried to deliver it. I call FedEx and was told they could not hold it as the shipper did not allow that as an option, so they could only keep trying for a signature each day or I had to come at end of the day to grab it before it went out on the truck the next day, 30 min window at the facility. I had to shuffle my work schedule to make sure I was available to go to FedEx before end of day. I was able to do this but if I wasn't promised the order would have been helped to begin with I would not have paid for the expedited as someone would be home for delivery during the normal window.
Highly communicative, prompt, and more than willing to accommodate whatever you may need. My fiancé and I are both elated with this purchase and experience. Thanks again, Diamondère crew!
It was everything I was hoping for and more! It's absolutely amazing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members