Designhill

Absolutely terrible customer service. First, I bought a logo that offered the logo, files, and font and colour details. I get the files and there are files called 'dark logo transparent' and 'white logo transparent' as well as the coloured versions, but the file itself doesn't match with this. It's all just the coloured version of the logo.

I live chat with customer services who tell me that nowhere does it say I get black and white versions. I argue a bit, she says I should hear something within 24 hours later.

24 hours later, I live chat again, I get told to wait another 24 hours. I get told again that nowhere is it written that you get black and white versions of the logos. I screenshot where it is written and also point out the other stuff I haven't had (details of font and colour). I'm then told that I've had the versions with a white background.

I explained that when offered black/white versions of a logo, that does not mean the background.

At this point, I was told to have patience.

So, when you're setting up a business and need to get things done, and have specifically used their simple logo design services because it's all automated and you don't want to be waiting around for people, have patience when you don't get what you paid for and are told that you aren't entitled to it anyway

Greetings,

I am Anggeet one of the designhill's client i would love to give them this feedback/review. Designhill changes the game for getting creative design crowdsourcing work done. In the old world, you try to find a single designer that understands you and what youre hoping to achieve. You gauge them on their past work, and you just have to hope theyll get your work right as well.

In the new world, you jump on Designhill, and you can instantly tell the designers who get what it is youre after. The reason? Theyve uploaded it there for you to see! You gain access to a veritable army of people who are great at what they do, and who come up with ideas that you hadnt even imagined you wanted. Theyre all competing to get your business.

My personal opinion? Its a great service, and I highly recommend it.

Look how easy is to cheat at this non-quality website:

https://www.designhill.com/award-winning-designs?category_id=1574

https://www.designhill.com/poster-design/contest/community-amp-nonprofit-poster-design-required-*******/entries

https://www.designhill.com/poster-design/contest/community-amp-nonprofit-poster-design-required-by-techangels-wwwtechangelsorg-*******/design-brief

Someone run the same contest within 6 days and award himself with this very ugly, horrendous, and monstrous so-called "design" just a few hours later. When you look at this is obvious that someone is cheating and the Design Hill is allowing this to happen. First, there's no verification to see if the design and the client are not the same people, then they say you cannot use no-license images and from 40 design entries, that's is the best one? Something is very wrong there and no one is doing anything to prevent this. You think that the Design Hill should look closely at these contests so no one cheats just to gain reputation and make real designs waste their time, but apparently, they agree because nothing is been done to investigate and punish this sh#t to happen. They have a report button but that does not work, is just to pretend they care but they don't.

Don't waste your time in these fake contests!

This designer did everything I asked and created the logo I was seeking. I highly recommend the designer Art-fj. My only regret is that I didn't do this sooner!

Way more designs than I am used to with other companies. I received much better communication from designers and they did my change orders fast.

Great site. Tons of quality design options. Easy to use. Highly recommend.the prices are reasonable and the results are professional

No Payment To Creatives. They are a bunch of scammers!

This scam website withholds creative payments for up to 1 months.

Dear Clients,

Just know that after you've paid DesignHill for your project, this scam website does not release payments to creatives. They withhold both the commission and the contest award under the guise of payment delay.

Payment delay for 1 month, in 2023! Asked support manytime with no reply and suddenly they therefore they post this message "Your registered account will now be deactivated and the account
Will be permanently blocked along with blocking of the associated IP. Any money associated with this account will be forfeited."

Creatives don't have any avenue to reveal the ongoing scam on this website.

Please, ask them questions before you order a project.

Ask them about their creatives' welfare. Ask them how soon a winning creative receives his payout.

On average, they withhold payment and if you complain, they ban your account and you lose permanently. Remember on their site, they said a maximum of 48 hours

The guarantee is also fake, they never refund.

This is the most unprofessional and dubious website in the year 2023.

A bunch of scammers headed by the scammer-in-chief, Rahul Agrawal and the copy-and-paste support team even don't you get reply forever sometime.