Designhill

Easy to work with, created a great Logo, always worked on the adjustments quickly. It was a pleasure working with this designer at this site. Will eventually work with again! In the future!

Designhill is a platform for design job seekers and those of you who are looking for graphic design, they are professional and prioritize good service for both workers and clients.

Thank You.

I recently ran a logo contest and had generally good results in getting different ideas. After that, it went downhill. As we went into the refining phase, the designer just could not grasp what we were looking for. All we were asking was to use brighter colors (less masculine). They kept sending the same logo. When we got the artwork, the PSD files were compressed and uneditiable. We asked them to unpack the layers and that took several attempts. We never got the font used and the way he built the logo makes even small edits a complete do-over. I then engaged their helpdesk to ask for assistance in communicating with the designer. On top of the logo, we also asked for a facebook design and t-shirt design. The designer simply did not build either in the style of the logo, or even close to the style.The helpdesk said they would take it "in house", and completed the design (facebook design was acceptable, t-shirt was poor at best (you can do better work going to an online tshirt shop). It then has taken me five interactions with their helpdesk simply to get the files that I paid for (AI, PSD, etc.). It has simply taken me way too much time to get what seems to be a simple request.

If you want a good logo, i think they do an acceptable job. If you want a relatively easy transaction, go somewhere else. If you want good support, don't start here.

It's a great platform. Not only design contests, but we can also custom projects here, not only that we can also upload portfolios here that can be reached and appreciated by many people

As always, enjoyed working on DesignHill! The best platform for freelancers! Easy to communicate, hand over, and keep a good relationship with clients!

Absolutely terrible customer service. First, I bought a logo that offered the logo, files, and font and colour details. I get the files and there are files called 'dark logo transparent' and 'white logo transparent' as well as the coloured versions, but the file itself doesn't match with this. It's all just the coloured version of the logo.

I live chat with customer services who tell me that nowhere does it say I get black and white versions. I argue a bit, she says I should hear something within 24 hours later.

24 hours later, I live chat again, I get told to wait another 24 hours. I get told again that nowhere is it written that you get black and white versions of the logos. I screenshot where it is written and also point out the other stuff I haven't had (details of font and colour). I'm then told that I've had the versions with a white background.

I explained that when offered black/white versions of a logo, that does not mean the background.

At this point, I was told to have patience.

So, when you're setting up a business and need to get things done, and have specifically used their simple logo design services because it's all automated and you don't want to be waiting around for people, have patience when you don't get what you paid for and are told that you aren't entitled to it anyway