DealTickerReviews 109

I purchased from Dealticker in Dec and by end of January I still did not receive anything. I emailed Dealticker and they replied to my first 3 emails "stating sorry about this and they are having issues with the merchant and my refund was in queue which once the investigation was over on their end it would take 5-10 Business days to give me my refund". The rest of my numerous emails to them after when seeing no refund was unanswered. I filed a complaint with BBB so they can have this file against them on record. A friend suggested also I call my Visa Card Company and see if they could help. And you know what? I did call and this was in March and because I was still within a reasonable time frame - Visa gave me my refund right away. Visa said they will go after Dealticker themselves. So in the end Dealticker will not be getting any money. So don't wait too long call your Credit Card Company right away (whichever credit card you used). AGAIN CALL YOUR CREDIT CARD COMPANY TO GIVE YOU THAT REFUND NOT DEALTICKER. Dealticker wants you to wait and wait by trying to get in contact with them so it will be too late for your Credit Card Company to help you out and give you the refund.

NEVER, NEVER, NEVER order from this company. In December I order 4 items from them. I received 1. After 2 months I emailed them to see where the other items were. Received an answer from Carolyne Su stating the following:
"We apologize for this delay in receiving your products. We understand that it is frustrating, however, the merchant has recently updated us regarding these orders. The merchant has advised that there was quite a delay in receiving the stock for these orders, but has confirmed that all orders have been shipped. We will be receiving tracking numbers for the orders shortly. You should be receiving your products shortly. We apologize again for this delay. We thank you for your purchase and appreciate your continued patience and understanding."

YEAH RIGHT! Three items from 3 different companies & they ALL have the same issue? I don't think so.

These are the items:
12-Pack of Sonicare Compatible Toothbrush Heads, (expected delivery 2-4 weeks)
LED Star Projector Night Light, (expected delivery 3-5 weeks)
Matte Mac Book Pro Case, (expected delivery 2-4 weeks)

I sent them ANOTHER email a week ago telling them that I either wanted my items within a week or my money back. To date I have not even had the courtesy of a reply.

Not sure what to do next but I'm not giving up. Any ideas? I'm wondering if anyone has reported them to the Better Business Bureau? After reading comments on this site I see I am not the only one who has been scammed. It's the LAST time they will ever scam me though. Sure wish I had seen this site before placing my order.

I have ordered four products from DealTicker, two since last January and have yet to see any products delivered to me. I received an email from Carolyne at DealTicker stating that they were only a listing service and could not be responsible for the activities of the merchants on the site. No merchants are listed on the site, It is a DealTicker purchase as far as the customer is concerned. My follow up email has not been answered. I suggest that we all contact Consumer Affairs, The Better Business Bureau, our MP amd MLA, and consider the possibility of a class action with this Company. They have no rights to take our money and fail to provide refunds or the ordered products.

Rdered wireless mouse for my son for Christmas. Decided did not need and sent email to them Dec 11,2013, They sent email back asking what option I wanted and I picked full money refund on Dec 13. Was told would take up to 4 weeks for my refund. Since then have sent many emails and called them, of course for such a shady business, you don't get responses. It is now March 6th, 2014, yes almost 3 months since I asked for a refund. Strange that when I ordered the item it took about 3 minutes to show up on pending charges on my VISA but when I ask for a refund... well you know... what a joke.
I have put a complaint in with the BBB. I invite everyone else who has trouble with Dealticker to do the same. Check out the BBB website on the number of complaints they have. Maybe if several hundred more complaints come in, the BBB will finally do something about them.
The only good part, they only managed to rip me off for $12. Never never ever again will I deal with this useless company.

I ordered 2 sets of 3 motion sensor lights@ $12 per set. 6 weeks later I received 2 lights of the six from China with Chinese instructions. These two light don't work. The other 4 lights never showed. You can't talk to anyone at DealTicker as their complaints are only taken by email. The company is Canadian, supposedly, but I suspect it is actually located in a 3rd world country, where scamming is easier and there is not recourse for us hapless consumers. DO NOT USE THIS SITE!

I ordered 5 products September 25. I received one the end of Oct, one in November, two just before Christmas and never received the fifth. After numerous emails complaining about the wait times for the products and wanting a refund for the 5th item, I was told I would get a refund in January. It is Feb 26th and I have received Jack! Now they don't even answer my emails! Five months! Their customer service sucks, none of the products looked like the pictures and if you don't receive a product, they don't care! DO NOT ORDER FROM THIS WEBSITE!

DO NOT PURCHASE ANYTHING FROM THESE PEOPLE!
I made a purchase on Nov 28,2013. It said the deal will ship 3 to 6 weeks after the deal closes, which was scheduled to close a week later. Point of interest here... shipping was included in purchase price.
I contacted dealticker on their toll free number in January as I had not yet received the order. They told me the deal had been extended and was due to end in a week. Sound familiar?
Mid February I received a package in the mail at the post office. Unfortunately, the post office could not give it to me unless I paid $9.95 in shipping. Shipping was stated in the deal as being included. I refused to pay it and post office sent the parcel back.
I have been fighting with DealTicker ever since to get my money back. All they offer is DealTicker credit. I told them that is unacceptable and have repeatedly demanded my money back. Their customer service rep has told me via email that she can no longer deal with my case. I have sent several emails to *******@dealticker.com, as directed by the customer service rep, but receive no reply.
I make daily calls to their toll free line, demanding a manager contact me or connect me to one. All the operator tells me is to send an email. He offers to pass on a message and I leave one. I have yet to hear from them. Today I called again and asked to speak with a manager and was promptly hung up on.
I am now calling their toll free line and hitting random extension numbers, hopefully to hit a manager, no luck yet, although several employees are aware of my frustration level.
THIS COMPANY WILL DEFRAUD YOU OF YOUR MONEY!

Complete SCAM! They will never ship your product. I order 3 different things over 4 months ago and every 2 days the products says - Deal ends in 2 days. The deal will never end. Carolyn Su at Dealticker says that Management wants to ensure all customers get a chance to order... come on after 4 months. Honor what you have sold and taken money for and re-offer the product if that is a the case. Do not order from here - you will NOT get your product!

I bought 3 items from this site. The first one took about 5 months before it arrived. The dealer who had the necklace for sale called to let me know that there was a defect on the necklace and had to return it, so it would take a bit longer to be shipped, finally came, with an additional bracelet free of charge for waiting longer than neccessary. The second one came on time, crappy piece of $#@!. Claire's and sadly those dollar stores offer better looking and quality necklaces than the ones I got, you take one look, and would be convinced I must have gotten it from a dollar store. Third, I never received it. Ordered it beginning of the month of November, only 23 pairs bought. Apparently, the original dealers who offered it were overwhelmed with the responses and didn't have enough in stock for the amount that was bought (I don't understand how that's possible, when only 23 pairs of socks were ordered), so I'd have to wait a bit longer, just emailed them within the last week, apparently I'll get a credit back but for use of Dealticker. Seriously?!? Wouldn't order from them again.

I think this company is a scam. I ordered things 2 months ago and still have not received anything to confirm that any of my orders have been shipped. When I emailed deal ticker they informed me that it is out of their hands and up to the merchant as they are a third party company. I wish I would've read reviews before ordering from this company as everyone states that they're a scam and have not received orders from months and months ago.

Placed an order in August 2013 then did not receive the merchandise - their supplier said to refund my money but of course by then they said it was too long and all I could get was a credit. So, they credited me the cost of the item, but not the shipping that I paid! Went back to them on this and used the credit I had to order something else in November. It is now February 2014 and I have not received anything. Three emails to the company and NOTHING. Can't believe they can operate a business in this manner! Still fighting to get some type of resolution but would say to anyone - STAY AWAY from this company!