DealsMachine has a rating of 3.3 stars from 368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality and mobile phone. DealsMachine ranks 238th among Wholesale Clothing sites.
Great products and great prices, good service when having issues
What to say to someone who has met your expectations? Of course, all the best... Ordered phone that corresponds to the characteristics, excellent quality, and fast delivery of accurate, detailed supporting documentation and that helped me to proper customs product... I wish them all the best and recommendations for you to avail of them and ordering. You will not regret it... Hello to you all!
Companies like Dealsmachine are really employing a lottery-type scam!. Satisfy a quota of the orders ( share the jackpot) but the greater number are screwed ( undelivered, defective, incorrect filling of order, do not fill the order at all). Two complaints and after that you cant get a response.
I have dealt with Dealmachine twice now and both times I was extremely satisfied with the products and service. My order was processed promptly and shipped. The shipping costs were reasonable and all tracking information provided. They have a huge selection of products in all categories and will be my first choice for all my needs in the future.
With this one I have a very bad experience. Do not listen to their customers. No complaints upoštavajo. The products are of very low quality. Avoid this site.
Excellent site to buy, good products and a service of attention to effective customer.
This site pays people to write reviews. Most of the stuff I've ordered has been late and often doesn't work.
I have nothing but praise for the service and support I have got from Dealsmachine and also the aftersales service I would highly recommend them to anyone of my family and friends. I would like to update this review as from 31/08 I have had problems since writing this review and the returns and refunds for dealsmachine is a joke stay clear and sorry for misleading anyone but up uintil this time I had no cause to think they were ok buyer beware
I ordered a phone and cover over 3 weeks ago was promised by customer service it would be shipped in 2 to 3 days and still has not been shipped they have taken my money and any ticket i have sent complaining about thisover the past week has gone unanswered i am extremelly unhappy with this website i would advise anyone ordering to be aware
Dear Tracey,
Thank you for taking your time to write your review. We really appreciate the feedback.
We're very sorry for your concerns and the issues you have raised.
The delay shipping for your order is because the quality test and we apologize for not updated in time.
We have canceled the order as you have requested, if you have any further concern, please feel free to contact us at http://support.dealsmachine.com/?lang=en
We are willing to assisting customer for the best service.
Best Regards,
Dealsmachine Customer Service
March 31 to June 13th. No product in my hands. Be patient is the latest response. Well, I guess that BARBADOS is too far from China to be upset. So can I expect to see my purchase on March 30,2016?
Purchase is very easy, with a lot of choice for many items. You will find what you need for sure.
Communication is very easy with them, and in case you have a problem, a solution will be found.
The company is good unless you have a problem.
I was given credits for past business but find they are not worth anything unless you pay the advertised full price of the article and as actual price is a lot lower no one would pay 40% over to get a 10 % discount.
Have now found an Australian company that sell similar goods a lot cheaper and quick delivery.
Arty1
I buyed from deal machine many times and deferends products, I want say that All the products was good quality, was original (not copies), was rarely, but a time on wich had a problem a seller helped to solve it
Prices are good and the lowest, ofource sometimes i found lower prices in the other sites, but i trusting dealmachine, bcs on the time wich was problem they solved it, on other site on wich i am and silver member 2-3 times deferends sellers(there are many not good sellers) lie me... on deal machine i am Ordinary Member
After many deals and lot experience with their teams there is only one conclusion. If you are lucky you can get your item as you expect it.
This company is an absolute disgrace
I ordered a vonets wi fi extender ti came with the wrong plug fitting despite specifically stating that i require a uk plug.
I proceeded to open a ticket which was closed shortly after saying that they were to send the correct item.
What I received instead was an adaptor and now the new ticket I opened to try to resolve this has been mysteriously closed.
In response to your reply the order number is DD**************.
How you find it acceptable to send the item with a non compatable plug connection despite clearly stating in the notes section when the order was placed that I required a uk plug fitting and then try to fob me off by sending me an adaptor.
You say you are happy to resolve any issues however i opened two tickets to try and get the correct item shipped to no avail.
I will not be buying anything else from Dealsmachine and suggest you do the same simply because as if you do have an issue with the item you buy expect to be fobbed off once they have your money.
Dear chris,
Thank you for your recent order.
We have checked for you but we cannot find your order information, would you please double check your order number?
The order number should begin with the letter D and 16 digits.
If you have any question, please feel free to contact us.
We are committed to assisting every customer at any time.
Best Regards,
Dealsmachine Customer Service
I have placed orders with several Chinese websites, but this is the only one that has met all my expectations. When clarifying doubts have been the fastest and I have always shown several ways to solve problems. Serious and committed to the client. In summary: EXCELLENT
I am very pleased with my purchases from Dealsmachine. They have great prices, reasonable shipping costs and the items I am looking for. My last order had a small error and the company was very responsive to my emails. Shipping time to Canada is a bit slow(4-5 weeks) but I will certainly order again.
I highly recommend Dealsmachine
Amazing. Good quality items, fast shipping and really good prices. My favourite shop in the entire internet. Try it, you will love it as much as I do!
I love this site, I have ordered 4 times with no issues, great delivery and the product comes well shipped and in good condition, best of all I get a free give and DM points that I use to reduce the cost of my next order. Because i was so happy with this site I told my cooworkers about it and they have ordered and spread the word to family and friends. Also if you have a question they are quick to reply and very friendly.
I love shopping on this website they never fail me my order always get shipped out on time and delivery is always ahead of time AAA++ website
Answer: Dear Richard, Thank you for your question. There is no telephone number there and we are trying to fix this issue. But you could contact us at http://support.dealsmachine.com/?lang=en, or provide us your order number, we will check for you. Best Regards Dealsmachine Customer Service
Answer: Dear richard b., Thanks for your message. Please rest assured we DealsMachine is a legal website. This is evidenced by: the positive feedback on this review website, our comprehensive warranties, and our strict product quality control measures. You can contact us if you have any issue. This is the link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. Thank you for your support and kind understanding. Best Regards Dealsmachine Customer Service
Answer: Dear Natalie H., Thank you for your message. Please rest assured the item is checked before it is shipped out. As you know, we need the detail information to check the issue. Could you please send us the detail information to this link: http://support.dealsmachine.com/?lang=en. Please rest assured we will try our best to help you after we have checked the detail information. We very much regret for this inconvenience. Best Regards Dealsmachine Customer Service
Answer: If you did't pay for it all ok. Check your bank transactions and cancel payment. Arty1
Dear Janko,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
Can you provide us the specific description for the item with quality issue?
We have send you an email for it, please work with us for the best solution.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
Best Regards,
Dealsmachine Customer Service