I love everything about this app! I have won many things and never been disappointed with any of them! Their customer service is quick to respond and helped resolve my issue instantly... Give it a try! Oh and anything & everything you win from "The Barrel Shack" is AWESOME and very well made...
Customer service is excellent some of the merchandise is way overpriced and the Linens too flimsy so I've had two sets rip in the corners on me. It's just not worth the return. Also have not received many items yet. I'm not bidding until I get it straightened out. Thank you mrs. Linda
Used the online chat for my first return... it was only a sizing issue, everything I get from these folks is always first class merchandise. James made it easy 1-2-3 and we were done. No questions, no interrogation,
Great! Best customer service I love Deal Dash! I can bid any time day or night, Super deals, half off - - deals for one cent! How can you beat that? Lots of different products to choose from different styles sporting, household and electronics many ways to get free bids just an all around great sight,
Items won are exactly as described, shipped promptly only thing I would recommend would be to limit number of potential buyers on each item by set amount not just the $5.00 cut off, overall I enjoy the site.
I have been using Deal Dash for 5 years now. Was much easier to win items when i started compared to now. Many new people joining it seems like daily which ups the competition. Also many times throughout the day there seems to be fewer auctions, which also does not help. There are also about 30 or 40 bidders with very deep pockets that seem to take turns winning the good items. You really have to watch how much your bidding on an auction and do not get caught up in the action or you can lose a lot of money.
Hi Rick, thanks for the review. We recommend to keep working on a winning strategy, and sooner than later you should see some good wins. We are here for any support you may need or any feedback you may have to improve your DealDash experience. Thank you for being with us for 5 years and Happy Bidding~
I have so much fun attempting to win all sorts of products and bid packs. They reward you as you play and remain the top bidder over time. I even receive mailings from Deal Dash granting me a code to redeem free bids.
Hi Henry, I am happy to hear you are enjoying our rewards program and the flyers you have received as well! Happy Bidding :)
Wish there was more lower priced items to be won once in a while. The same things keep repeating themselves. Like the S3.00 bid cap. Don't hear back on very many you will be notified items. Would rather see smaller free bids with shorter bid time rather than taking weeks to get larger ones. I have stopped using all other bid sites because of the free shipping. I just bid less often and more conservatively now. But will keep playing until of if I find a better site.
I have had very good luck with winning items on DealDash. I have won over 300 dollars in gift cards plus a camera, coffee pot and a cobra cb radio. NOW I took time prior to bidding to read the FAQ, check out reviews on the web and watched auctions for about a week before I placed my first bid. Once the mad Christmas rush started I stepped back a bit. Like anything you have to do your homework and take time to know what your doing. I love Deal dash and there will be a couple of happy people at my house for the holidays this year.
This site is definitely not for me. No doubt, i am sure you could get some great deals, but after being a member for months and probably wasting several hours on bidding, i have yet to win a single auction even by following their tips. I much prefer sites like Amazon or eBay since you don't have to throw away a whole half a day clicking your mouse. Also, as a mother of 2 young boys, i can't say i have much time to sit around and watch a timer tick down. Don't get me wrong, if you have had luck getting great deals... good for you, but personally i am just going to use my remaining bids just to I never have to re-visit this site again!
I won a $99.00 The Earth Company 100% Pure Jute cushion - Amaranth *******@DealDash for only $0.01! It came in at the perfect time too because I just had hip surgery and now I can be comfortable and stay eco-friendly! Plus the customer support team does an excellent job!
Have enjoyed DD for 2+years. Thought the new limits of one per week would be better, but it is not, since no total weekly winnings have been discontinued. The same people bid on everything available, and makes it very hard to win. Also, you can depend on these same ones to start bid when it's just below $5.00 bid entry, and people have invested lots of bids. I am going to take the "cure" for awhile, as spending $ on deal dash is now harder than winning at the casino. Thanks for a good run - Did win a few nice items when I first started, and all were of very good quality.
I have had many great experiences with DealDash and I love bidding on their site. However, they tend to send fragile items without the proper packaging so they get damaged in transit. If they would change this, my experience would be much better!
Hello Felicia,
Thank you so much for your review.
We appreciate this feedback and are sorry to hear that you had items arrived damaged. If you haven't already done so, please do get in touch with us right away! When things go wrong during shipping, we are always more than happy to make things right.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your day!
I have won 4 items since 10/29/12. As of today 11/27/12 I have received 1 item. Waiting more than 3 weeks for a gift card. I would not buy from them if you are expecting to receive it by a certain date. Their customer service sucks! They never get back to you.
I did not understand signing up for deal dash and had some issues, contacted customer service, they responded back within 30 minutes, resolved my issues without any problems and apologized to me even though it was my misunderstanding. Great service, ordered from them and still using their services. Would recommend to everyone.
Nice case if the zippers worked, however they do not, brand spank'in new. I paid good money for it! I'm really am disappointed. You would think for the kind of money their asking you would at least receive a product that works. Suggestion, maybe Wilson&Miller start using metal zippers instead of plastic (JUNK) zippers that would be great. I really believe Deal Dash is a first class site if you take the time to understand what your doing and dont flip out like me lol
I had an issue with payment between PayPal and my Bank.
I notified customer service who immediately answered back.
They were able to give me a clear concise answer on what to do.
Even I was able to follow as I am rather technology challenged.
( ( grew up when we used 2 tin cans and a string for a telephone).
Thank you to the staff at DealDash. You are wonderful!
Thank you Iora. Happy Thanksgiving!
What a scam! Let's start with the hook; DealDash does "sell" items at below MSRP. Now here's the part where they make their money; some of these "Auctions" can literally take days for an item to sell. Let's look at how it works, the price of an item goes up $0.01 every 10 seconds, that's $0.06/min but DD gets $1.20/min. Let's just use a full 24 hour sale. In 24 hours DD charges bid fees in the amount of $1,728 no matter who the bidders are. During that same period the "sales" price rose to only $86.40. An item that "sells" for $800 would take almost 10 days to complete the auction. In a real auction there are no bid fees so if someone bids higher it doesn't cost you a thing. That's a fair auction, DealDash is a variation of the well known Pyramid Scheme. Do the extra math, numbers do not lie.
Hi Robert,
Thank you for your review, we’re sad to hear you feel this way.
As a penny auction website, DealDash is unlike other auction sites that you may be used to.
While we do operate on the pay-to-play model, where we differ from other penny auction platforms is that we offer the option to get your bids back.
On DealDash, bidders that don’t win the auction may purchase the same item for the MSRP retail value using Buy It Now—doing so gets you not only the item, but the bids used in the auction are returned to the bidder so that they may use them again in other auctions.
As well, we noticed that you are still eligible for our 90-day 100% Money Back Guarantee on your first bid pack, so we have refunded this for you and sent you an email with the refund details.
Our Support Team is on hand 24/7! We hope you’ll get in touch with any additional questions or concerns that you may have.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
In my experience auctions are far from fair or honest. The past winners info lures the bidder in but the actual amount needed to produce a winning bid is MUCH higher. As an experiment I entered 25-30 auctions, and at least 90% of the time the bidding reached totals 2-3 times the average amount required to win earlier auctions for the same item. New bidders seem to pop up out of nowhere when it seems like you are close to a successful outcome. Seems likely that bot bidding is going on.
Hi Jeff. Thanks for sharing your concern with us. Please note that we get periodically audited by Ernst & Young to ensure that there's no bot bidding on our website. We guarantee that 100% of the bids placed are placed by real people. If you wish to see the results of the audit, I'll be happy to send them to you. Please feel free to contact me on my personal email: adrian@dealdash.com
Great site that works well. Too bad Obama could not find the same programmers.
Experience: Many inconsiderate bidders., but now I am wiser. Not bidding now due to other priorities, but II will be back soon.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Linda. Thank you for your getting in touch. We will make sure you receive everything you have paid for, guaranteed. Also, if you´re not happy with the quality of any of the items received, we´ll be happy to guide you through the steps to return the item.
Please let me know if there anything else I can do, I´ll be happy to help.
Best,
Adrian