- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
DealDash has a rating of 3.89 stars from 4,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 2nd among Auction sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Some auction web sites have come and gone due to in my mind corrupt practices that were allowed. I have been bidder with deal dash since 2013, eleven years and never thought once that any shady things were happening. There are a few bidders that go wild and bid thing to high. That is to be expected some people just want to win no matter the cost. Thank you deal Dash for all my auctions that I participated in.
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
Some auction web sites have come and gone due to in my mind corrupt practices that were allowed. I have been bidder with deal dash since 2013, eleven years and never thought once that any shady things were happening. There are a few bidders that go wild and bid thing to high. That is to be expected some people just want to win no matter the cost. Thank you deal Dash for all my auctions that I participated in.
After 11 days the items I had won still indicated preparing for shipping, I was informed that it was an external vendor and the items would ship soon. I was given some free bids due to the delay.
There's no way to win any of the items unless you throw so much more money at them than they are worth. It's a game of gambling that you will lose.
Hi Jaycee! Thank you for your review. We're very sorry to hear that your unsatisfied with your experience. We highly value your feedback and are eager to address your concerns. Please feel free to reach out to us at support@dealdash.com so we can assist further. As well, kindly note that we have a Buy It Now option on all our auctions. If you don't win, you can buy the same item for its regular price and get all the bids you used in that auction back. This is why we highly recommend that users bid only on items they like so that they can always choose the Buy it Now and never have to walk away empty-handed. We also have a 100% Money Back guarantee on your first purchase of bids if you're unhappy with our service. We look forward to hearing from you so we can address your concerns directly!
Keep having that add one bed and someone keeps overeating you until the item is more expensive than just going out and buying it off the shelf in a store.
Hi Mandy. Thanks for your review. We're sorry to hear about your frustrations with the auctions. You may occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions. For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids. However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bids they spent. We would love to assist you further and answer any additional questions you may have! Please feel free to reach out to us directly at support@DealDash.com. We're available 24/7! Looking forward to hearing back from you!
This site used to be a great auction site, but lately I have noticed that even with fairly aggressive bidding there are a lot of bidders out there who are overtaking the auctions. It would be nice if management would consider a few more controls to give more folks a chance to win now and then.
Hi Jo, thank you for your feedback and your long-standing support for DealDash. We truly value your insights. We definitely understand that aggressive or frequent bidding behavior by some participants can make the experience less enjoyable for others. Rest assured, we’re continuously exploring ways to maintain fair competition and create a more enjoyable environment for all our users. If you ever need any assistance, please feel free to reach out to us! Our support team is always available 24/7. Happy bidding!
The fact that I have to bid against people who have a seemingly infinite number of bids to spend as the purchase their monthly limits. I can't compete, especially against the more prized auctions, with those who have to have a source of funding, buying and reselling on eBay, etc. I even know personally of stores that sell the products auctioned on DealDash.
Yes I have complained but get the same response.
DealDash wouldn't be in business if it were not for this grand deception.
Hi Brett, we're truly sorry to hear about your frustration and we appreciate you sharing your concerns with us. We understand that bidding against others with more bids can be challenging. We hold all our users to the same monthly limitations and strive to maintain a fair and enjoyable environment for everyone. We would love to assist you further and help improve your experience. Our customer service team is always available to at support@dealdash.com. We have always prioritized transparency and honesty in our operations and appreciate customers like you who shares their honest feedback with us. Thank you again for your review and looking forward to hearing from you!
In reflecting, my first exposure to DealDash would give a great example of how they operated. And I would understand that all the very nice-sounding people in customer help were just that. They did take my advice on their commercials, which is what attracted me to the website. I filed a complaint with the FTC. Emailed and spoke with the friendly people telling them their commercials where false and misleading. (Are you tracking with me?) Their commercials would say something like - I bought this on DealDash for ten dollars and it cost $100. There was no mention of what the bids cost that you have to purchase to bid on auctions. That, especially to new people can be a substantial amount. You will notice NOW a small written disclaimer at the bottom of their ads.
My biggest complaint, and why I rarely am on their website anymore, is the disparity between old-timers and new-timers and the number of bids the old-timers keep throwing down. I took notes of the bidders to assist me. What I found out was there were people who had been on the site for years. They bid for numerous items throughout the day, every day. I knew how I had to covet my bids and what I saw was a never-ending supply from old-timers. I complained many times and was always told by the nice people that they would forward it up to the decision-makers. I would go to eBay and see many of the items from their website on sale. I explained to them that people with so many bids were either independently wealthy or they had enormous amounts of free bids that I didn't come close to having OR they were being funded by their purchases and resale of items.
The quality of their products is remarkably good. That is what keeps me coming back to look for stuff. I was able to buy a robot mop for $40 plus bids for our church as we look to use these machines to replace paying people to clean the church's floors. Again it needs to be repeated - their products are remarkable.
Have I ever heard from the higher up people or have they addressed my complaints? Crickets.
All my wins were awesome. Never had a problem with delivery. Only 2-3 times in 11 years was something broke and it was immediately replaced. I am always recommending this site to everyone!
Hi Nikki, thank you for sharing your positive experience! We're absolutely delighted to hear that you've enjoyed your wins and that our delivery service has met your expectations. We're sorry for those few instances when items arrived broken, but glad to know that we were able to resolve the issues promptly. We strive to ensure every customer has a great experience, from winning an auction to receiving their item in perfect condition. Remember, our team is always here ready to assist 24/7. Happy bidding!
It was very frustrating but Dan helped me in cancelling this order and fairly.
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
Hi Rob! Thank you for your review. We're sorry to hear that you are having doubts about our auctions. First and foremost, we'd like to assure you that there are no bots or fake bidders on DealDash, as all bidders are real users like yourself. It does happen sometimes that the final auction price exceeds the Buy it Now price, this typically happens when there are Time as Highest Bidder, Leaderboard, or auction discount promotions as users take advantage of these events to gain free rewards. I have taken a look and can confirm that both auctions you are referring to are 75% Discount auctions which means that the final auction price is slashed by 75% for the auction winner. I hope this helps clarify. If you have further questions, please reach out to us at support@DealDash.com. Your trust is paramount to us and we value your satisfaction immensely. We're truly sorry for any confusion this has caused. Looking forward to hearing back from you!
Paying for every bid is a joke. People think they're getting a good deal because they got an ipad for $150 but the increments take so long to get there you have to spend $300 in bids to keep it going and even if you lose, you are still paying for the bids on something you didn't even win.
Hi Logan, thank you for your feedback. We are sorry to hear that you are not satisfied with your DealDash experience. We understand how frustrating it could be when the competition is tough and you’ve invested much of your time and bids in the auctions. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included! Additionally, we have a unique feature called "Buy It Now" that allows you to purchase the item you were bidding on at its regular price and get not only the item itself, but also all the bids you used in that auction back. Moreover, we offer a 100% money-back guarantee on your first purchase of bids so you can try us out without any risk. I have issued that for you now and sent your refund details via email. If you have any further questions or concerns, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you. Have a great day!
What a scam! This should be illegal. Buy bids for 13 cents to raise the bid 1 cent. Who ever heard of an action where you have to buy bids? There are a handful of winners and a whole bunch of loosers, and deal dash rakes in the cash. It reminds me of the old pyramid scheme. Run away!
Hi Gordon! Thank you for your feedback. I am sorry to hear about your opinion of DealDash! We do not hide the fact that we are a pay-to-participate auction site, and our business model is a rather unique twist on auctions where you pay to bid. However, we understand that this may not be for everyone, so we do have a money-back guarantee for all customers on their first purchase of bids so that they can try us out risk-free. We have been in business since 2009 and we continue to persist precisely because we have an absolute dedication to integrity. We're audited yearly, have done several 3rd party audits of the auction bidding itself, and we're an A accredited business with the BBB. If you have any further questions, feel free to reach out to us directly - we hope to hear from you soon!
My overall experience with DealDash has been excellent. You could not ask for better representatives! They are very pleasant to work with if you have a problem and they always come up with a solution to make things right if need be. I would recommend them to anyone, anytime! DealDash has a lot to offer. A great variety of products that they auction off is always listed everyday. You can always find something that you want or need.
Hi Rosely, we're so thrilled to hear about your excellent experience with DealDash! Your kind words about our representatives have put a smile on our faces. We're delighted that they've been able to help and provide solutions whenever you've encountered an issue. Your recommendation is the highest compliment we could hope for! Should you require any assistance in the future, please remember we're always ready to help. Happy bidding!
Package arrived open and missing items. Contacted DealDash and response was very quick with options to remedy the issue. With service like this they will continue to get my business.
Hello Ernest! We can't express how grateful we are for your 5-star rating and positive feedback. We're delighted that you're happy with our customer service. Always feel free to reach out to us, we're available 24/7 whenever you need assistance. Happy Bidding!
This company used my password as a greeting in an email. Really? They have no regard for Personally Identifiable Information and data privacy laws.
Tip for consumers:
No regard for PII and data privacy laws.
Products used:
None. The company addressed an email greeting to me with my password.
Thank you for your review! I'm very sorry to hear of the trouble here! We sincerely apologize for any misunderstanding. We typically use the Username as a greeting in our emails (if the first and last names are unavailable on the account), but never the password. We deeply value our users' privacy and security and we would never intentionally do anything that would jeopardize this. We would love to look into this further for you! Please feel free to reach out to us directly at support@dealdash.com, we're available 24/7! Looking forward to hearing back from you!
DealDash is a fast, crazy, and fun bidding website. We try to outwit our fellow bidders to hopefully win our bids. Whether or not we win, it is fun and if you do win, the items are wonderful and well made. Having free shipping makes it even better! If you need to speak to customer service, they are so nice too!
I love the bidding. I just need to up my button pushing so I can grab the goodies faster. I also like the holiday boxes, Easter Eggs, etc. Adds a new challenge that's fun. Keep up the good work!
DealDash provides great value and a great customer experience. I look forward to participating each and every day. Their customer support team is always prepared to help and is a pleasure to deal with.
Hi Michael! We can't thank you enough for your amazing review. It keeps us motivated and confident in delivering top-notch services. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!
It has become harder and harder to get a good deal on any item on DealDash. I find myself overpaying for what I could have purchased the same item on Amazon or at SAMS Club:-(
Hi Herbert, we're very sorry to hear that you're finding it harder to score the deals you would like on DealDash. As a competitive bidding platform, it can sometimes be challenging to win an auction, especially when there's a high demand for a particular item. We truly value you letting us know how you feel and regret any frustration you've been experiencing lately. We've reached out to you directly to gather more information and assist further. Looking forward to hearing back from you!
I love DD, and especially the Fireworks! I wish I could win everything I'm bidding on, lol.
Hi Lori, thank you so much for your positive review. Knowing that you're satisfied with our services means the world to us. We wish you all the best in the auctions too! :) Remember, we're available 24/7 whenever you need assistance. Happy Bidding!
I posted a negative review. I stand by the negative review. However, Dealdash did reach out to me and refunded my money. I move to 2 stars due to this. My review is still negative due to the fact that you will lose lots of money. They have preferred bidders. The warning stays the same on the fact that you will lose money. Also be aware that you can lose a bid at the last seconds due to "system errors". Giving bid to the other person. This happens a lot
Tip for consumers:
Dealdash is not for newbies or for those with small amount of money to spend. THUS IS NOT A PENNY AUCTION SITE AS ADVERTISED. The "penny bid" is actually $0.13-$0.22 cents A BID. they don't tell you this. Nor do they mention that you will be charged $70+ on your credit card once you sign up. However, they do issue a refund if you reach out to Dealdash about the charge. But it's a crappy way to get business.
Sorry for the inconvenience here Kim, DealDash operates on a pay to participate model, so bids are required to be purchased in advance to participate in the auctions. Please reach out to us directly if you haven't already and we will be more than happy to assist with a refund, thanks!
The various sheet sets auctioned on Deal Dash are all top quality sheets. The most recent won auction was a gift for our son and daughter in law. They loved it and the shipping was quick.
Hello Bob,
What a wonderful gift idea! I am so happy to hear your son and daughter in law loved their new sheet set!
Enjoy your upcoming auctions and if you need anything please don't hesitate to reach out:)
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
You can spend hundreds of dollars or even thousands buying points to compete with others for a win. Be cautious!
Hi Jean, thank you for your review! We certainly agree that bidding in the auctions does require careful planning, as it can sometimes get competitive and you might not always win the auction. That's why we have the "Buy It Now" option if you don't win an auction. This feature lets you purchase the item at the standard retail price, and in return, you get all the bids you used on that auction back, plus the item gets shipped to you free of charge! If you have any questions or need assistance, feel free to reach out to us at support@dealdash.com. We're available 24/7 to assist you. Happy bidding and we look forward to hearing from you!
I had a nice talk with the caller who contacted me. It was a pleasure to speak with Deal Dash representee about my experience with Deal Dash. I also appreciated the refund of bids on my comforter with the refund I believe, my memory is not what it use to be. Lol
Hi Jeffrey, thank you for sharing your pleasant experience with us! We're so happy to hear that you had a good conversation with our representative and found the discussion worthwhile. Hearing positive feedback about our team truly makes our day! Should you need any further assistance or have any more queries, please feel free to contact us. We are available 24/7 and always ready to help. Thank you again for your support and Happy bidding!
This website is so under regulated. I have no doubt it will be under investigation in the next 12 months.
VERY misleading, very TRICKY and SCAMMY. Be warned, they make it sound easy and you'll find yourself spending hundreds of dollars and getting NOTHING. If you do win anything you'll find it's pretty poor quality.
Tip for consumers:
SCAM. UNTRUTHFUL. UNFAIR. FALSE ADVERTISING!
Thank you for sharing your review with us Michael. I'm sorry to hear of your experience. We've now reached out to you directly and look forward to hearing back from you!
So far I have liked every product I have won on Deal Dash. Quality products. Good variety of items, easy checkout. Timely shipping. What's not to like.
Wish they would let us pick our own amount of bids to purchase. Sometimes I don't want 300 bids. Let me decide how many I want to purchase at a time.
Hi Nancy,
Thank you for your review, and for all the star love!
We're delighted to hear that you're enjoying your time on DealDash and have been enjoying the items you have received.
Thank you as well for your feedback on available bid packs, we'll be sure to share this with the entire team.
If you have any questions, we're always happy to help and are available 24/7.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
The customer service from Deal Dash representatives has been absolutely amazing. Thank you!
Hi Gary! We're absolutely delighted to read your positive review! We aim to provide above-and-beyond customer service and we're so happy to hear we're on the right track! Remember, our team is always here, 24/7, to help you out if ever you need us. Happy bidding!
Normally I don't do reviews at all but when I clicked on the deal dash site and filled out a username and created my new account, just to look at their stuff it charged my card 72 dollars! Now I didn't see nothing about a membership fee or anything to that effect of them even charging my card! Thankfully on my bank account I had just under 70 dollars in there so it declined that purchase! So please guys read EVERYTHING or you could be like me and get charged for just trying to look at their inventory!
Tip for consumers:
They should tell people before they create an account that it's going to charge them money before they create it
Hi Jacqueline, sorry for the inconvenience here. DealDash is a pay to play auction website and you can learn more about us here: https://www.dealdash.com/help
First, I did not really trust the process and I did not understand how people win on this app. From day to day, my love for this app grows. Currently, I see it as a hobby and I won many prices!
Hi Tobias,
Thanks so much for taking the time to leave a review.
We're delighted to hear that you're enjoying DealDash!
If there's anything that we can help with, please don't hesitate to let us know.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy Bidding!
Gain trust and grow your business with customer reviews.
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi John, thank you for your supportive feedback! It's absolutely delightful to know that you've been with DealDash for such a long time. Your trust and loyalty mean the world to us. We're committed to ensuring our platform is fair and transparent for all our users, so it's wonderful to hear that you've had consistent, positive experiences over the years. Once again, thank you for being an integral and loyal part of our community. If you ever need assistance, don't hesitate to reach out to us - we’re available 24/7. Happy bidding!