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Dating.com

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Viet Nam
1 review
12 helpful votes
Follow Minh N.
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I have several accounts on dating.com.
Bought many times credit and chat with my friend Bin Wu.
He gave me 11 numbers in 11 emails he sent.
But I can't contact him.
I also sent back 10 emails about my 10 contact numbers, but the system blurred or misplaced the number so he couldn't call me.
Is my Bin Wu a real person?
How can we read each other's contact? We spent a lot of credits.
Please support me

Date of experience: June 17, 2021
Alexander S. Dating.com Rep
over a year old

Dear Minh,

Thank you for your feedback.

I'm glad to hear you are enjoying our services! Please contact us at support@dating.com, so we would be able to help you exchange contacts with your friend.

Florida
1 review
1 helpful vote
Follow Kadoto g.
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I was on this app for several days just trying to understand the logistics. Most of those profiles are fake, don't you notice how photos are perfectly taken? Well, just scan them in google reverse and you will be surprised who the real owner are of those photos. It is famous people from Instagram, twitter, or other platforms. Everything you do costs you, that is why they sent letters and emails which cost you 10 credits, which is the equivalent of $10. The app doesn't let you do anything without you paying. You can notice the amount of likes, text, emails you will receive once you are online. My conclusion is that this app is monitored by team members for the company, they write scripts and stupid phrases telling you how beautiful you are and all the bs for you to fall. DO NOT USE THIS APP, IT IS SCAM

Date of experience: September 15, 2023
Alexander S. Dating.com Rep
over a year old

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
If you find such profile please send us link at support@dating.com

Sweden
1 review
0 helpful votes
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I feel extremely blessed
November 11, 2018

All my life I have been dreaming about finding the only person that I would call my second half. Even registered on Dating.com I never thought that it would actually happen. Now I know that miracles do happen. I feel extremely blessed to feel this way at this age. This site is really great.

Date of experience: November 7, 2018
India
1 review
27 helpful votes
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Individuals Dating
May 21, 2020

I am a member of the dating.com community for more than a year and I never had any issue with the site. They have fantastic admin support, who often give superb promotion codes and discounts on renewals. The overall site is straightforward to use and does not have any pop-up ads. The people are amazing and sensible. They do not disturb so much and are incredibly loveable. I think the admin has did a great job in reducing the lineless of those individuals who were about to commit suicide. The community is always ready to meet, whenever I want. We had dinner and part together. I am feeling proud to be a part of this community.

Date of experience: May 21, 2020
Sweden
1 review
0 helpful votes
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It was my first time on the site which i wasn't very sure if this could work. I'm glad i did it and now i'm very happy with a woman who changed my life! We are in love and everything is working great!

Date of experience: July 31, 2018
Illinois
1 review
2 helpful votes
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Date if you Dare
May 22, 2022

First, most of the men are out of the country! You have to pay a monthly fee and purchase credits. This could cost you literally thousands of dollars. If you use this site ask the people you meet to take a picture with a daily newspaper showing the date and have them email you a picture so you can scan it to make sure it's not photo shopped.

Date of experience: April 22, 2022
Alexander S. Dating.com Rep
over a year old

Hello Pamela.
The cost depends on the services and packages you use. Could you please tell us why would you believe so about the members here? You can use the search option to find people from your location.

Arizona
1 review
9 helpful votes
Follow Lisa R.
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This is a scam, there are hired people to chat. They all use the same lines and once you purchase a few credits they auto renew you for hundreds of dollars. They refuse to deal with you when you call customer service. They took 597 Euro from my paypal account with authorization. I guess when you purchase any amount they renew you for the highest amount. ITS A SCAM!

Date of experience: July 11, 2019
Daria S. Dating.com Rep
over a year old

Dear Lisa,
We are sorry to hear about your unsatisfying experience on our website. We closely monitor for any inappropriate behavior to ensure nobody is using our international dating platform to make a profit. Please let us know if you have complaints about particular members or our pricing policy. We will be happy to address any questions via email support@dating.com.
Kind regards,
Daria.

Philippines
1 review
8 helpful votes
Follow Ma. Magdalena I.
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It will definitely cost you a lot of money so you better be careful and do background check because there are fake profiles and so many chat bots. I have experiences with these two issues. Although a person is offline, emails and messages are still being sent. There are also messages from different persons who are exactly the same. The screenshots that I took was from a certain profile who uses the name of Gael and claiming he lives in Miami, Florida but in reality he is in Itu, Brazil. His real name is Rafael Stuchi Ferreira. He is not an architect but a journalist. I discovered this in his Instagram. There are also people that looks like one of their data in the profile was copied from the other, like in the case of David and Maximilliano. Also, a certain Dr. Julio got his images from Pinterest.

+7
Date of experience: July 17, 2021
Alexander S. Dating.com Rep
over a year old

Good day!

Thank you for the feedback.

We are sorry to hear about such misunderstanding you've faced with. Could you pleae contact our customer support team, so we could take a look a bit closer and help?

Philippines
1 review
6 helpful votes
Follow Marivic T.
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I am so glad to read messages from chat request. Members that i see from their profile pictures are seems so great. They are also seems so good because of the thoughts of what they wrote about themselves but sadly i cant reply to their messages because i dont have my money to pay the credits. Hope this site will become free. Thank you!

Date of experience: May 27, 2017
GB
1 review
2 helpful votes
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Scammers
August 27, 2023

This guy called himself Williams, 53. Profiles says he is in the UK but he is a Brazilian. He is a scam, avoid him at all courses because I am a victim. Beware of any other so called "Popular Member", they are all scammers.

Date of experience: August 27, 2023
Alexander S. Dating.com Rep
over a year old

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Viet Nam
1 review
4 helpful votes
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Very good
September 7, 2021

Its straightforward man, you simply need to make a record on dating.com and you will be welcomed by young ladies. After that you can have a decent talk with them. In case you are fortunate than you can turn into a beau of one of them or, in all likelihood you can ask another person.

One thing is without a doubt that you will consistently have a cheerful life after enrollment on dating.com.

Date of experience: September 5, 2021
Sweden
1 review
0 helpful votes
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Dating.com have been kind of obssession of mine for a while and I've tried almost every single dating site out there. Dating.com is one of the decent ones. Haven't had any problem with the payment system or the video chat or anything which is rare. The girls are real and beautiful. Met one of them while on a business trip. Pretty real in person too. Not bad, definitely not bad.

Date of experience: February 20, 2018
Lithuania
1 review
11 helpful votes
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This dating website will take as much money as they can if you believe that all those "models/managers" are real. If I can I would give half of the star. Don't waste your time and money. This dating site is SCAM

Date of experience: May 6, 2020
1 review
1 helpful vote
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User friendly website.
September 24, 2018

User friendly website. On my first date I found perfect match. Its so easy to communicate without hesitation which we normally found awkward in face to face meet. With this website help I found the missing piece of my life puzzle.

Date of experience: September 22, 2018
Sweden
1 review
0 helpful votes
Follow Oliver F.
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I have been a member of Dating.com for almost one year. I haven't found any girl which had girlfriend material but I enjoyed plenty of good dates and met dozens of nice women. Conclusion: Absolutely good dating site and I think it may be the biggest I have found.

Date of experience: April 28, 2018
California
1 review
0 helpful votes
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Thanks Dating.com found the love of my life. Wasn't sure about online dating have done it in the past and it was bad but you have save services. Met with a ladies and we talked on here for a while then started to talk on the phone then we met in person and hit it off right away.we have been dating a little over a month now its going great can't thank you enough.

Date of experience: January 27, 2018
Pakistan
2 reviews
6 helpful votes
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Highly Recommended!
September 7, 2021

We all suffer a lot due to pandemic, personally my love died due to the corona virus and after her I was so upset. Last month, I joined the site so that I may be able to replace the gap that was created due to her death. I am happy that the dating.com community is helping me in lowering my stress and moving on with new courage.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
Follow Marry C.
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Dating.com app (and site) has a lot of different features, for instance, members can enjoy a live streaming service. Also Dating.com has a simple layout of the app and the site which makes it relatively easy to navigate and understand where is what. Oh, and make sure to test out the matching and search features to see if this platform is right for you. Because over the years, this dating site has honed its premium matching and communication tools to connect individuals across the world.

Date of experience: March 8, 2019
Philippines
2 reviews
33 helpful votes
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It is a SCAM
May 13, 2019

The profiles are fake. They are people who works for the site. They chat with you thinking they are the ones on the picture and make you spend money. They would arrange a meet up but they dont show up then they make farfetched excuses why they were not able to show up.

Date of experience: May 10, 2019
Daria S. Dating.com Rep
over a year old

Dear Ceejay,
We closely monitor for any inappropriate behavior to ensure nobody is using our international dating platform to make a profit. We intend that every member using our services does so having a genuine and sincere interest in finding their match. We would like to address your concerns, so I kindly ask you to contact us via email at support@dating.com or by calling at +18889809770.

Panama
1 review
18 helpful votes
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Still a rip off BE CAREFUL PEOPLE
July 18, 2018
Updated review

When you sign in for the $2.99 promotion,, according to Dating.com, you will have only that charge, then suddenly a lot of messages start popping up and they charge you infitinity times because they said that you agreed to pay $15.99 everytime you get the $2.99 promotion.
BE CAREFUL they do everything to defend that.

And yes it seems there are a lot of fake profiles.

Now I paid $15.99 3 times plus the $22 for a new credit card as I report this company for fraud

Do not waste your money and time!

Date of experience: July 16, 2018
Maria M. Dating.com Rep
over a year old

Hello Gloricel! Thank you for your review. We provide all information about possible additional charges. Have you tried contacting our support team? Our managers will be glad to provide an account history explaining every charge. You can reach us via email and over the phone and via Facebook and WhatsApp messengers.


This site is a spam
July 16, 2018
Previous review

I only paid $2.99 and I got charged 3 times $15.99 without my approval, plus I had to block my credit card, paid $21.99 to get a new card, spent in fuel to changed all direct debits I had from the card this site charged me... I contacted many times, sent emails, and nothing happen, nobody answer. Be careful as they are a rip off and a scam company... nobody answers in the customer service

Date of experience: June 28, 2018

Overview

Dating.com has a rating of 2.1 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 642nd among Dating sites.

service
293
value
293
shipping
7
returns
7
quality
288
This company responds to reviews on average within 3 days
+438