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Dating.comReviews 1,194

2.6

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Dating.com Reviews Summary

Dating.com has a rating of 2.6 stars from 1,194 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 638th among Dating sites.

service
297
value
297
quality
291
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
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Honest Review
November 30, 2020

I know that there are a lot of people who are not happy because of the high price of dating.com. Well, let me clarity them that the overall prices of all dating sites have been increased moreover, the dating.com is charging us because of the security of data that it is offering.
Otherwise, there are a lot of sites where hackers can easily steal the sensitive data of clients and they can use the for any purpose they want.

Date of experience: November 29, 2020
Texas
1 review
1 helpful vote
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A scam
December 27, 2020

I paid once and it let me respond and chat, but after a few chats it was asking me to pay again. I am not going to pay again for every so many chats, that is ridiculous.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2020
Alexander S. Dating.com Rep
over a year old

Dear Maribel,

Thank you for your feedback.

The membership fee and purchase of credits are two separate payments on the site. Subscription is access to the services + packages of credit. Using a service takes a certain number of credits. When you run out of credits, the site will ask you to top up your profile to continue.

I can also confirm my colleagues have already added some credits to your account - you can check and use them anytime!

Please contact us anytime if you have any other questions or requests.

Serbia
1 review
0 helpful votes
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We met each
November 24, 2020

Honest speaking, there is no mean web site so is higher than dating.com. Let me portion my private story, I desired in accordance with have a lady friend however appropriate after Corona Virus lockdown, I was limited in conformity with my house.
One day, I was shopping or discovered to that amount in that place are partial web sites so are supplying Online Dating services. So, I landing dating.com or perform a female friend there. When the govt. Lifted the floor down, I known as her to join me of the park.
We met each vile or enjoyed our age with each other.

Date of experience: November 24, 2020
Czechia
1 review
0 helpful votes
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After you purchase the app so you can start using it, the plenty of irrelevant messages start bombarding your inbox, which you can't even open or react to unless you pay more, and more and more for credits. Those credits run out very quickly. Now, I unsubscribed from their emails, but the emails are still coming, I wanted to delete personal data, there isn't such a choice. I emailed their support, nobody replies. The point here is you will get bombarded with unreal profile of men that looks like models writing you such messages that prompt you to react and if you want to react you must purchase more credit. Intelligent person very soon recognizes these messages are automated messages. I'm awaiting the reply from support team about money refund and the erasing of the personal data, which hasn't happened yet and I'm aware of the fact that if it's all fraud, they won't refund money.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2020
Alexander S. Dating.com Rep
over a year old

Dear Lucia,

Thank you for your feedback.

Everyone comes here to have the communication as you did - that's what you receive once entered the app!

I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. That's why our services aren't cheap.

On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please report it and it will be checked.

Saudi Arabia
1 review
7 helpful votes
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Honest Review
November 23, 2020

I know that some of the people are upset due to the heavy amount being charged by dating.com. It is because of their service charges. The admin is working hard to make the dating.com forum neat and clean from scammer and fake profiles. There were some incident in the past that my girlfriend shared with me.
Since then the security on dating.com is strict and you cannot enter the account if they found that you are using the fake account.

Date of experience: November 23, 2020
VE
1 review
0 helpful votes
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I like this.
November 23, 2020

Recently, I have created account in dating.com before that I was a part of other dating website and I was very upset become of plenty of pop ups and unwanted ads on the site. Even my PC catch virus from that site so I instantly deleted my account and applied for registration in dating.com
This site has awesome theme and zero pop-ups plus the girls on dating.com are much beautiful and professional than those of other sites. I really like to spend time on dating.com.

Date of experience: November 23, 2020
India
1 review
0 helpful votes
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Good site
November 23, 2020

I think that those who are talking $#*! on different social media platform do not about the terms and conditions of dating.com. They only charge to ensure perfect security of the profile and that no one share the personal data with others.
I have seen that many of the people are totally non sense and have no idea that what other scam websites are doing with their users

Date of experience: November 23, 2020
India
1 review
0 helpful votes
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I have in no way viewed some mean site to that amount is hence wondrous then has lots concerning functions vile than dating.com. The total web page is completed about surprises yet ye by no means comprehend so thou will be brought a love a life.
I am the use of the site because of certain year and I bear been relationship because greater than three female and every over to them are very desirous or lovable.
The admin is absolutely amazing then rather jolly. He generally depends in accordance with every question yet aid label within 15 minutes. I on no account have anybody trouble among the signing of yet unseen charges. Everything is extremely luminous between dating.com. You do oration up to expectation you are dwelling among ambient now you logged within dating.com.

Date of experience: November 20, 2020
DO
1 review
4 helpful votes
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Scam
December 17, 2020

Its a scam. Nothing more. Every guy is fake. Not even one of the guys was real. Always an automátic response. Dont even bother. Better get out there and meet someone the old way.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 17, 2020
Alexander S. Dating.com Rep
over a year old

Dear Diana,

Thank you for your feedback.

I am sorry to hear about an unpleasant experience with some members.

Could you please tell me which members seem fake and sent automatic replies? It is a violation of our anti-scam and if so, there would be credit compensation and further action.

Please let us know at support@dating.com.

Romania
1 review
5 helpful votes
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ELABORATED SCAM
December 15, 2020

I see this site is operating for quite a while and still not closed down yet, even though it takes no time to realize is a clear scheme of deceiving people into spending on mostly fake dates, in search for a real partner. Do not waste your money on preset robots. Most "Love seekers" are characters hired to land their image, most probably making money while keeping you spending to read their messages. Basically you are charged for chatting or reading messages mostly from preset autoresponders, while you believe is a potentially genuine date. A crime punished anywhere in the world. Looks like recruited staff and the business is located in the countries from where over 90% of girls and boys pretend to be registered from, like 2-3 ex Soviet countries, 2-3 Americas plus China.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2020
Alexander S. Dating.com Rep
over a year old

Dear Orlando,

Thank you for your feedback.

I am sorry to hear that you have an unpleasant experience with some members.

Could you please tell me which members seem like robots? I would like to check them for you.

Let me mention we welcome only real members here and our moderation and verification teams are always on it.

A lot of our members are looking for a serious relationship online like a lot of people do offline.

Please contact us at support@dating.com, so we could take a look and assist you.

Ecuador
1 review
53 helpful votes
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I would like to cancel my membership on dating.com. I do not agree with the payment terms and conditions, nor am I satisfied with the services offered by the application. Please tell me what the process would be for a refund of my membership, I just paid it yesterday by mistake when exploring the functionality of the app, I assumed that a configuration box would appear. I really appreciate your prompt reply. The support has not responded.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2020
Alexander S. Dating.com Rep
over a year old

Dear Karla,

Thank you for your feedback.

I have checked everything and I can confirm your monthly membership has been already canceled and the refund now is in process. The money should be already back.

Could you please tell me if there any other questions I could assist you with?

Please let us know, we would be happy to help.

AE
1 review
0 helpful votes
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REVIEW
November 13, 2020

I necessity to assign five famous person criticism in accordance with dating.com appropriate in imitation of its excessive exorcism functions within such a mean price. I really like their general website layout. They have bought plenty concerning applications between such that helps the users in accordance with engage including every sordid except having someone issue.
I hold not at all faced somebody pop over difficulty while using the dating.com yet the website online has a honest reputation on internet. Moreover, that lets in the users according to join each lousy then up to expectation postulate that necessity in imitation of marry than she may marry each other.
I suppose to that amount into it solid age about COVID-19, those whosoever are nevertheless odd have to edit theirs girlfriend on dating.com alternatively on thinking around.

Date of experience: November 13, 2020
South Africa
1 review
8 helpful votes
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Where do I begin? I agree with everyone who says this site is a scam. For those looking for a partner, please find a more credible site where you can actually meet someone. Dating.com is a site designed to keep paying members PAYING MORE. As a paying member, I eventually noticed that the guys I was talking to all had these things in common, 1. They are using the website for free, 2. They send you a ton of messages, emails, videos and photos, 3. They are always online (which makes you wonder when do they work since they are all doctors and businessmen?) and 4. They claim to like you but they cant get off the site and talk on social media (where you can talk to them at a reasonable cost to you or sometimes for free if you have access to free wifi). They even encourage you to read their emails and view their photos and videos (this is because you pay more to do so). That is when I realized something stinks. I don't usually write reviews even when I am dissatisfied with a service but I felt compelled to write this one and warn all unsuspecting singles with good intentions to avoid this site. They aren't selling you a genuine opportunity to meet someone (which is what a dating site is supposed to do), they're simply taking your money and giving you nothing in return. I am disgusted by this site and all its "free members". It should really be shut down.

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2020
India
1 review
0 helpful votes
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Good site
November 13, 2020

Among the beneficial websites in relationship category, dating.com stands regarding the pinnacle amongst them. It is due to the fact of the 24/7 admin assist and extremely fascinating packages.
If I part my non-public experience, than I bear certainly not faced some problems in the site. The site does now not have some secret charges. Yeah, into the begin you wish bear buddle concerning messages out of vile users. It is because they appointment the modern users or new customers idea so much it have been hacked and half bots are messaging them.
I think, certain not slur others if their non-public and married lifestyles is now not running smoothly.

Date of experience: November 13, 2020
Nepal
1 review
9 helpful votes
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The dating dot com is one of the luxurious website of current era. It offers number of features for its clients who are looking for outstanding pleasure at an affordable price while sitting at home.
The website has plenty of good looking women and men for both male and female users. They always welcome new users and offers great pleasure that no other website can offer

Date of experience: November 11, 2020
India
1 review
0 helpful votes
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Awesome site...
November 11, 2020

Those on ye whosoever are however residing a earnest existence permanency stay ashamed on themselves. We bear acquired an extraordinary concerning rank dating courtroom about honesty together with the name regarding dating mite com. The internet site online prices half cash because of bind then enable its member then hold a non-public conference below talk every epoch she want.
The admin also make ultimate so a great deal every the profiles need to stay true but no faux blueprint is allowed within the site. I into actuality namely my length crowned in regard to the web page yet I bear done a paint brush in regard to friends regarding the site. All upon to them are absolutely suitable and friendly. Permanency durability

Date of experience: November 11, 2020
VE
1 review
0 helpful votes
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I love this site!
November 10, 2020

The dating.com is one of the largest and highly growing website in the entire dating category. It contains all those features that a person need to start dating with an ideal girl.
Furthermore, the website also offer its users to meet each other in the world. I used to meet my girlfriend on weekend because she is a working women and has almost no time to meet on daily basis.
As far the payments are concerned, then dating.com is really an affordable website and it do not has any hidden charges as most of the other websites have.

Date of experience: November 9, 2020
India
1 review
0 helpful votes
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I think that dating.com is not for those who are very greedy and who are extremely conscious about their money.
They dating.com is for those who prefer pleasure and fun over money because it is highly addictive website and once you get in front of its gorgeous girls than you will forget everything else.
So, instead of wasting money on cheap websites, one should always prefer legitimate and real websites so that he may enjoy every penny of his money.

Date of experience: November 2, 2020
Pakistan
1 review
9 helpful votes
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Best recommendation
November 2, 2020

I would always recommend that dating.com, if someone ask me about the best dating community. Furthermore, those people who do not like it have no reason to test it by registering in it.
The site has plenty of amazing features and has about 24/7 admin support. He is always ready to welcome new members and according to my research, almost 10 new members join the site within one second. So, it is one of the growing website that has a huge potential of changing the other people lives.

Date of experience: November 1, 2020
Egypt
1 review
0 helpful votes
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This is a scam
November 30, 2020

This is simply a scam. Nothing but draining money for nothing. Even steeling credit while you are not doing anything even or chatting with others. I have made a complain more that once and they did not come back to me with a response. Even I tried to check the VIP support and they closed the chat mid discussion.
These profiles just bots that keep sending zillion mails and messages on a daily basis. Once you check any profile. You find them sending to you message on the spot which does not make any sense. Please save your money for a better thing rather than that. Since you wont need less than USD 5K/month just to chat for an hr /day

Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2020
Alexander S. Dating.com Rep
over a year old

Dear Marwa,

Thank you for your feedback.

I sincerely apologize for such an unpleasant experience.

Could you please tell me which profiles seem like a bot? Since we do not welcome bots, I'm very surprised to hear that. However, we can check everything as soon as you tell us all the information.

Please specify what questions or request you have regarding the payments and I will be happy to resolve it for you. Contact us at support@dating.com.

From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.


dating.com
New York, NY, United States
+438