This is simply a scam. Nothing but draining money for nothing. Even steeling credit while you are not doing anything even or chatting with others. I have made a complain more that once and they did not come back to me with a response. Even I tried to check the VIP support and they closed the chat mid discussion.
These profiles just bots that keep sending zillion mails and messages on a daily basis. Once you check any profile. You find them sending to you message on the spot which does not make any sense. Please save your money for a better thing rather than that. Since you wont need less than USD 5K/month just to chat for an hr /day
Dear Marwa,
Thank you for your feedback.
I sincerely apologize for such an unpleasant experience.
Could you please tell me which profiles seem like a bot? Since we do not welcome bots, I'm very surprised to hear that. However, we can check everything as soon as you tell us all the information.
Please specify what questions or request you have regarding the payments and I will be happy to resolve it for you. Contact us at support@dating.com.