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Dating.comReviews 1,194

2.6

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Dating.com Reviews Summary

Dating.com has a rating of 2.6 stars from 1,194 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dating.com most frequently mention fake profiles, customer service and credit card. Dating.com ranks 638th among Dating sites.

service
297
value
297
quality
291
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

VE
1 review
1 helpful vote
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Dating
June 10, 2022

I am very happy with the great services of dating.com. Thanks a lot admin.
I am very happy with the great services of dating.com. Thanks a lot admin.

Date of experience: April 25, 2022
South Africa
1 review
0 helpful votes
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May you kindly assist me I can't login I tried to change the password but no link was sent to my email address & support service don't reply to my emails.

Date of experience: April 25, 2022
Alexander S. Dating.com Rep
over a year old

Hello Lwandisa,
We are sincerely grateful that you took the time to write this review. It normally takes us 24 hours to get back to our customers via email. In the event of an urgent inquiry, you can always call us at this number: +1 888 980-9710. Our customer support team operates 24/7 for you. I can see that all the emails that we have received from you we managed to acknowledge and provide you with the necessary resolution.

Illinois
1 review
2 helpful votes
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Date if you Dare
May 22, 2022

First, most of the men are out of the country! You have to pay a monthly fee and purchase credits. This could cost you literally thousands of dollars. If you use this site ask the people you meet to take a picture with a daily newspaper showing the date and have them email you a picture so you can scan it to make sure it's not photo shopped.

Date of experience: April 22, 2022
Alexander S. Dating.com Rep
over a year old

Hello Pamela.
The cost depends on the services and packages you use. Could you please tell us why would you believe so about the members here? You can use the search option to find people from your location.

Sri Lanka
1 review
0 helpful votes
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The best online dating site that actually works. You can find thousands of partners through this legitly. Amazing site.

Date of experience: April 21, 2022
Canada
1 review
11 helpful votes
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It's frustrating
May 21, 2022

I purchased credits and it costs too much, how can we spend so much only on buying those credits. I contacted support but they did not even answer me

Date of experience: April 21, 2022
Alexander S. Dating.com Rep
over a year old

Hello Jasmeet.
We are sorry to hear about such a misunderstanding. Could you please tell us what did exactly happen? Please reach out to us, so we could give you all the necessary information about prices and services.

Mexico
1 review
3 helpful votes
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Total scam!
May 15, 2022

This site is a total scam. They use pictures of actors and models to get the attention of members and then hire copywriters to write love letters personalized to your desires, to make you believe you found the love of your life. Total scam, and on top of they charge super expensive rates... avoid it please

Date of experience: April 15, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
We are so sorry to hear you believe that way. You may rest assured it's not allowed to use other people's personal information like photos. Only real people are welcomed here. In case you believe any member is misusing the website, please report that to us, so we would check this for you.

Bangladesh
1 review
0 helpful votes
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Excellent site
April 14, 2022

Dating.com is extremely well known and energetically suggested web based dating site and I am exceptionally glad that every one of my companions on dating.com. We frequently have a gathering video bring in it. Every one of the young ladies in the site is exceptionally adorable and one of them is my sweetheart.

Date of experience: April 14, 2022
South Africa
1 review
20 helpful votes
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Site is expensive
May 12, 2022

Good day, I joined this site and to my disappointment it costs a fortune.
I have since sent 4 emails to customer service and have tried to close my profile online 3 times as I no longer want to be part of the many fake profiles sending me emails. I am not getting a SINGLE response back from their customer service and I would like my profile deleted immediately. Can I have confirmation that this has been done.

Date of experience: April 12, 2022
Alexander S. Dating.com Rep
over a year old

Hello Tracey.
Our website is not the cheapest, however, you are here for one of the best online products! And you get it. As regards members here you may rest assured. We welcome only real people and if we come across any violation, this member will be deleted most likely.
As far as we can see, your profile has been already deleted by our colleagues. We would be glad to see you here once again.

India
2 reviews
0 helpful votes
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My best experience
April 10, 2022

I am giving 5 stars to dating.com because of its real profiles, full admin support and easy to use interface.
Additionally, there is no ads in the site, which makes it awesome.

Date of experience: April 9, 2022
New Zealand
1 review
10 helpful votes
Follow Sia T.
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I noticed that the writing style of the messages is coincidentally similar to each other. They are also too articulate, which is consistent with pre-empted motives, like they've been scripted to maximise opportunities for replies, and therefore money garnering. I'd requested to have my profile deleted and apparently their 24/7 support is struggling to do that, and the robots keep messaging. So they don't read your profile at all as I wrote on mine that the site is a scam and want my profile deleted. I also couldn't delete my pics as I wished, which is something I'm furious about.
Do NOT engage with this site.

Date of experience: April 7, 2022
Alexander S. Dating.com Rep
over a year old

Hello there.
We are so sorry to hear you believe that way. People are often using the Let's Mingle feature, which sends similar introductory messages to multiple members to increase chances to find someone - you can use this feature as well!
As far as we can see, your profile has been already deleted by our colleagues. We would be glad to see you back once again.

Viet Nam
1 review
0 helpful votes
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Reviews
April 7, 2022

I really have no idea why some people are not happy with the dating.com otherwise the website is impressive dating social media and has plenty of impressive things in it as well. You can play adult games even one can play premium adult games as well.

Date of experience: April 6, 2022
Philippines
1 review
3 helpful votes
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I pay $8 so that I would be able to chat flexible with anyone in dating.com but I was charged again to talk to them if I paid $99 and I barely can even talk to anyone at all even when I paid for premium of $8

Date of experience: April 1, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
As far as we can see, there was only one 9.99 purchase on your account. The membership gives you an opportunity to start communication, however, to continue you need to purchase credit packages. We would be glad to help you once you reach out to us.
You can receive your refund via apple support.

New Jersey
1 review
29 helpful votes
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Overload of BS
April 30, 2022

All fakes here! The second i signed up i get a ton of love letters and people telling me i look amazing when i don't even have a picture :)) all speak in cheesy slogans clearly not written just to you. "no matches" in my area, who knows where they are. Didn't even bother trying paid features. $299 for 1500 credits. It costs 1490 credits to send someone a blue bunny...

Date of experience: March 31, 2022
Alexander S. Dating.com Rep
over a year old

Hello there!
Have you ever tried Let's Mingle feature? This is how you may get all these messages. So we advise you just give it a chance! You may rest assured that only real people are allowed here, so in case you believe any member is misusing the website, please report that to us, we would be glad to check.

Israel
1 review
0 helpful votes
Follow Avraam B.
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Very bad site
April 18, 2022

There are a lot of false women on this website that say that they don't want to chat by e-mail. They are doing this because they want you to pay money for credits that are needed for chatting. Liers and cheaters! As all this world full of lies.

Date of experience: March 19, 2022
Alexander S. Dating.com Rep
over a year old

Hello Avraam.
We are so sorry to hear you believe that way. Perhaps, people just need some time before disclosing their personal details online, don't you think? Just give them some time and let it go in a natural way! Please reach out to us, so we could guide you through.

Mexico
1 review
3 helpful votes
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Ive been trying to cancel my membership! Contact customer service by mail, phone, whatsapp, Facebook messenger and still no answer! I was not happy with the app so I want the suscription cancelled right away!

Date of experience: March 16, 2022
Alexander S. Dating.com Rep
over a year old

Hello Fernanda.
Could you please tell us why did you decide to do so? Did something happen? As far as I can see, your monthly membership has been already canceled as you have requested.

Ecuador
1 review
3 helpful votes
Follow D M.
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Don't do it
April 15, 2022

Honestly I don't recommend this place. It is super expensive and I still gave it a chance I initially planned stay for some months and then move conversation outside. Members said only dating.com. I asked dating.com they said I needed to give them time. I did I stayed for 1 year. And when I tried moving conversation outside members told me they can't talk outside unless I have paid for a minimum of 3 or more years. Another member also told me when the time came and we actually met I would still need to pay Dating.com to chat with him.

So honestly don't do it. MAYHE NOT MEMBERS ARE FAKE BUT I HONESTLY THINK THEY ALL WORK FOR DATING.COM

And don't try customer support because the only answer you will receive is a copy paste message

ALL EMAILS OF CUSTOMER SUPPORT ARE THE SAME

And also don't try to contact customer support on whatsapp or Facebook or any other option ( they never answer)

Date of experience: March 16, 2022
Alexander S. Dating.com Rep
over a year old

Hello there.
We are so sorry to hear that. Yes, members may indeed need some time before disclosing their contact details online. However, if you feel any member is misusing the website or insulting you in any way, please do let us know with all the details, so we could check and help you.
We do not honor fake members to be here - if we come across any, it gets deleted and the credits refunded as per T&C and Anti-Scam policy.

Viet Nam
1 review
0 helpful votes
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Review for Dating.com
March 16, 2022

Admin, I really love my girlfriend on dating.com and she loves me back. Thanks admin for giving me opportunity to find partner online.

Date of experience: March 15, 2022
New York
2 reviews
0 helpful votes
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Hh
March 30, 2022

Dating.com is strongly suggested site due to its simple UI and reasonable rates. The individuals who can't observe their soul mates, similar to me, should track down an ideal accomplice on dating.com

Date of experience: March 15, 2022
Brazil
1 review
0 helpful votes
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Awesome site
March 14, 2022

I'm exceptionally glad to be important for dating.com. The site has got a lot of things to offer or more all it has genuine profiles that generally love you back.
Moreover, the heartfelt tunes area is extremely astounding and we regularly love to hear astonishing music.

Date of experience: March 14, 2022
Sri Lanka
2 reviews
0 helpful votes
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Great
March 13, 2022

Last month, I joined dating.com and instantly started chatting with a very beautiful girl. She immediately put me on her app when she found me—I'll admit it! And to add insult…she said that this guy is really nice too! Well, as you can imagine there was some drama going down because everyone knew who the hell he actually WAS from all over the place (we're using "the internet" here). But things turned out alright after about 6 months of trying for dates again and again until we met up right at our first night in bed.
So yeah, before sharing my story if any girls have told their friends they think Jason Blahblah will never find someone his own size or just plain doesn'

Date of experience: March 12, 2022

From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.


dating.com
New York, NY, United States
+438