DateMyAge Reviews Summary
DateMyAge has a rating of 1.6 stars from 325 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 655th among Dating sites.
Fake accounts, they give you just fake information, you can never find them anywhere, just on the app so you expend all your credit and buy more. Pretty expensive for a normal dating app. They should stop playing with people that try to find a decent dating app.
Be very careful this will cost you a lot of money and it will get you nowhere. A lot of the profiles are AI generated and the dialogue is to pull you in to pay for credits to keep talking. It's the devil's work
Hi Debra! Thank you for the review. I am sorry that our premium rates left you with such doubts. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. If you suspect a member displaying any activity that falls in one of the ground of anti-scam policy, please do not hesitate to report it to us with relevant details at support@datemyage.com for urgent assistance.
DateMyAge is far too expensive. It costs $20 per message to communicate with a potential match. However, the responses seem to be ChatAI generated and designed to keep the conversation going to rack in more money.
Hi LD! Thank you for the review. The app assures to provide premium communication platform to our members by investing utmost priority in their safety. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Indeed, using certain services costs a fixed number of credits. Was there any particular interaction that made you feel such way? Would you mind elaborating why you came up to such conclusion? Please email us at support@datemyage.com to address any concern you have and so we could also advise you on how to make credits last.
I call customer service,a woman with oriental accent answered she mention she is in Europe, no specifics. I called to cancel my subscription, because they were charging me for viewing the replay to my text, were hundreds of dollars for 2-3 minutes. I check my bank account. The charges were $399.00, $99.00 plus the 19.99 for subscription. I had to cancel my credit card so this people couldn't get the money.
Dear Guadalupe,
Thank you for sharing this billing concern. I am sorry to learn that you have experienced this issue. Indeed, each and every usage of the communication service require credits that you have to purchase. At this point in time, we can only assume that the charges may have been because your automatic purchase settings are enabled and Due to privacy reasons, One effective way of disabling such is by going to your settings >>> Payment Settings >>> Untick the box for automatic purchase (that you have ticked upon purchase) or as you did, contact us immediately through our support lines for urgent solution.
I wish there was an option for negative stars. This is the absolute worst platform and design I've ever encountered. It's exceedingly expensive, and your messages are inundated with bot profiles and artificial communication. Charging by the email or DM just to lure in the desperate and gullible.
Further, you cannot just delete your profile, you have to request it to be done, so your information just persists out there. The whole site feels janky and gross, and the behaviors should be illegal. I actually had been on another site and when I got a pop up that Date My Age was their sister site I removed my profile there as well. No interest in feeding the accounts of manipulators.
Sincerely should be illegal.
Hi J O, Thank you for sharing your concerns. I am sorry if the premium communication rates left you with doubts and disappointment. It may not be the cheapest but you get anti-scam security as we monitor activities that portray any misuse of platform. We support all anti-scam measures and we work the best we can to ensure a safe community, however, there may be some members who breach the policy and go on with a different intention, thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification Or you can directly contact us with relevant details at support@datemyage.com. Moreover, If you do not want to worry about the legitimacy of the members, you may simply limit your communication to Verified accounts.
The profiles are fake! They just try to get you to continue texting on the site to spend more money as "credits"! BEWARE!
Hi, Thank you for sharing your thoughts. I am sorry to hear that you developed some doubts about the authenticity of the profiles. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
However, If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
A scam no real people what a joke joke scam scam scam scam scam scam scam scam scam scam scam scam scam
Dear Jim,
I am sorry to hear that you developed some doubts about the authenticity of our services. As a company, we support all anti-scam measures.
I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud. We have a team of moderators who work around the clock to remove fake profiles and keep our site safe.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
Stay away please dont walk...run away from this site. I signed up and I received inmediately hundreds of messages with a picture of a " salad" and empty profile. They wrote me I was beautiful and they love my profile lollol you have to pay to play for everything. It is scam website.
Dear Eli,
Thank you for your feedback.
I am sorry to hear that you developed some doubts about the authenticity of our services over the fact that some messages are too good to be true. We definitely respect you insight on that. Most members send such messages basically to win your attention, specially that such a platform exists for members looking for their person and they know that there are large array of options for you. They must have been making some moves. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy if they have breached any and report it to us via the "Report a violation" button on the chat window.
I paid a full subscription for the amount of 399.00 US dollars and started communicating with some members for one day and the following day when I wanted to open an email or chat on the website I was blocked since I had to buy more points.
It is unbelievable that I have used the full amount of $399 US Dollars in the blink of an eye.
This site is a scam...
Dear Gloria,
Thank you for sharing your experience and opening up about this billing concern. The subscription offers are 50$, 150$ and 300$, with the amount you have mentioned, I'm assuming you are referring to the Credit Package for 399$ which you use to refill your credit balance when you run out of your membership credits. On the surface, Once you run out of credits, you will have to refill it with any packages to continue using the services. At this point, I am assuming there is a huge confusion about the credit system, thus I would best suggest that you have a second look on our Terms and Policy or contact us at support@datemyage.com for further clarifications. They will for sure give you tips on how to make your credits last as well.
This site is very deceptive and extremely expensive, I was charged $107.79 multiple times. Most of those active are international. I've tried to cancel and asked for no more correspondence; the alert says I will get a confirmation, but I never received one; I did get a confirmation when I joined, but not to cancel. If you have money to burn, this is your site. Expensive and geographically undesirable.
Dear Elisa,
Thank you for leaving us a review regarding your experience. We're very sorry for the deletion latency. With the screenshot you have sent, the deletion request was done through your settings, Once submitted, it will be directed to our e-mail team and normally takes 24 hours till the deletion is confirmed. However, if you need urgent confirmation you can always contact us through chat lines or phone number that are readily available in the "Customer Support" section in your profile.
We also deeply regret any misunderstanding about the credit system, we totally understand that not all of us read the Terms and Policy but to tell you what, how the platform works is provided on the purchase form and is always available in the terms and conditions that you agreed to during registration. Our application doesn't implement the free-to-use model. Communication through the services on it requires credits that are bought independently from the membership. But as a subscriber you are entitled to chat with different members for free for a period of time. We will be glad to give more info if you email us at support@datemyage.com.
My payment wasn't accepted, thank God. They are staged photos and not original responses. Very disappointed
Hi Valerie, I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone any form of fraud.
Is there any particular situation that made you conclude such thought about the platform? If you suspect one to be concerning, contact us at support@datemyage.com. Going forward, If you do not want to worry about the legitimacy of the members you are corresponding with you may simply limit your communication to Verified accounts, those with certified blue button on their Name. You may also want to consider seeing it for yourself by doing a Video Chat with them.
Could not resist, registered as living on Jupiter, profession "Space Scout" with a picture of one of the moons. Boy, ladies writing day and night, wanting to join me on my mission. My favorite: "Dear #name#, how are you? Are you looking for a good time?"
Dear Jonas, Thank you for writing this comment. Having read your it, We can conclude that several members are also into cosmo like you.
However, if there is something concerning about any interaction, Please elaborate it and contact us at support@datemyage.com.
Site says local contacts. I mostly got messages from China and other continents. Were they even actual people?
Dear Lisa,
Hi! Datemyage.com is an internationally orientated app, that's why there are a lot of members from abroad. Have you tried Search to search for someone from your area? Try to broaden your search area (not a city, but a state, etc.). With more questions, please contact us at support@datemyage.com.
Signed up and immediately received messages from 'popular' profiles. Each message costs money and the credit is quickly used up. You can easily spend $100 per month with nothing but chats in return.
Points noted: Popular members are online 24 hrs/day. Popular members do not respond with any personal/family/job details during the chat.
Sites like this are way to extract money from users. I do not recommend using these types of websites.
Dear Andy,
Thank you for leaving us your review. We appreciate your initiative of contacting our support to better understand the platform. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit. Stick to online chat. Indeed, there are few members in the platform who have qualified to be popular after thorough verification, Credits are required to communicate with members with such status. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit. Stick to online chat. For more tips, email us at support@daemyage.com.
Please do not waste your money on this scam. Yes you get maybe a 100 emails a day asking you to look at the persons pics. That will cost you $10. Then after spending all your coin package just looking a pic and you find someone that you think is attractive, watch out! They will get your interest then make you run out of coins by asking you onky to text short sentences so you have to keep replenishing your coins. Look at he pics. All taken from a distance. Not a real selfie. These are stolen pics from all over. BE WARNED. SCAM
Dear Chuck
Hi! We appreciate you taking the time to provide us with your feedback.
Our prices may seem a bit high, but the money asked for the service goes for its improvement. Check what you get for it: anti-scam protection, and constant updates with new exciting features, To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit. Stick to online chat. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you.
If you experience any issues, please tell us and we will do our best to help: support@datemyage.com.
Is a scum, I only received messages from men abroad, and supposedly "millionaires" some of the messages were copycats, exactly the same from a different profile. The all look like models with professional pictures. Don't even waste your time
Dear Loreto
Thank you for bringing this matter to our attention. We value your feedback and appreciate you taking the time to share your experience.
As a reputable company with over 25 years of experience, we prioritize creating a safe and secure environment for all our members. Let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles in our app, that's why it's not strange to see a lot of beautiful photos,
Meanwhile, we have a comprehensive Anti-Scam Policy in place to protect you from fraudulent activity. This policy ensures that all the confirmed members are genuine and fosters a platform conducive to building genuine connections.
In the unlikely event that a confirmed member misrepresents, we have a clear policy for reimbursing any credits used during communication. If you suspect a member may have violated our Anti-Scam Policy, please do not hesitate to report them to us by contacting: Support@datemyage.com.
We will investigate the matter promptly and take appropriate action to ensure your safety and satisfaction.
Waste of money do you think these folks are just sitting around waiting for you? No! In that case do not give them any money
Hi Krisoy!
Thank you for your recent feedback.
We noticed your review and wanted to inquire if there were any specific concerns we could address. Is there anything we can do to improve your experience at this time?
Please do not hesitate to contact our Customer Support team directly at support@dating.com. We are always happy to help!
The dating site is a total scammer I was literally robbed my account was debited by Usd99 without me knowing.No clear response was obtained when I enquired about it and no receipt for that transaction too.The people talking to me sole intention was to make me buy more credit and in the process they take the opportunity to rob you by debiting your credit card unknowingly. Suspicious payment system.why are we not doing anything for it.people are being fooled thinking it is a genuine site.
Hello Dana,
Thank you for bringing this matter to our attention. We value your feedback and appreciate you taking the time to share your experience.
Indeed the communication in the app requires certain investments to obtain credits to pay for the services. But there are credit package options to fit any budget. Plus we welcome you to contact us at support@datemyage.com so that we can give you helpful tips on efficient management of your credits and saving your funds.
I visited the site and did nothing except add my city and a photo. Almost all messages were from foreigners. I'm not racist, I just think it's really odd that 20+ men were all foreign. They were also really pushy. Live support does nothing - I couldn't type in the box. There doesn't seem to be an option to delete the account. Thank goodness I never put a credit card number in. I didn't even want to talk to anyone, I didn't think they could see me without paying. Seriously it's weird. Stay away!
Dear Jo R.
Thank you for leaving us your review.
Datemyage.com is an internationally orientated app, which is why there are a lot of members from abroad. Have you tried "Search" future to search for someone from your area? Try to broaden your search area (not a city, but a state, etc.). With more questions, please contact us at support@datemyage.com.
I do not understand how this website is still working and authorities or the better bussiness bureau has not intervened. It is terrible that they take advantage of people. I was there for one week and took the time to go over some profiles, all of them were fake.
Hello Consuelo
Thank you for your feedback! Concerning the members you are referring to, could you please contact us at Support@datemyage.com with the details?
We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Karen,
We appreciate you taking time reaching out to us to share your experience. I am very sorry to learn that there were situations that led to disappointment.
Our team strives hard to maintain a safe and authentic community for our members, and we have implemented various measures to prevent fraudulent activities. We also have an Anti-Scam Policy to protect you and make you feel secure on our site. But, we are not denying the unfortunate fact that despite such efforts there were members that commit wrongdoings, that is why If you think a member is fake, report is to us through the email at support@datemyage.com by kindly providing us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence (including the ones you already attached in here) that shows this user is fake.
As per the Anti-scam policy, once a member is proven to have committed an act against any of the grounds, a full refund of all the credits used in communicating with the suspected member given that they have verified accounts. Your cooperation will be so much appreciated.