DateMyAge
Questions & Answers

Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.

Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.

Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.

Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.

Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com

Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.

Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.

Hi Jennifer, datemyage usually shows as datemyage.com or Stende Solutions Inc.