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DateMyAge has a rating of 1.7 stars from 340 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 638th among Dating sites.
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I wish there was an option for negative stars. This is the absolute worst platform and design I've ever encountered. It's exceedingly expensive, and your messages are inundated with bot profiles and artificial communication. Charging by the email or DM just to lure in the desperate and gullible.
Further, you cannot just delete your profile, you have to request it to be done, so your information just persists out there. The whole site feels janky and gross, and the behaviors should be illegal. I actually had been on another site and when I got a pop up that Date My Age was their sister site I removed my profile there as well. No interest in feeding the accounts of manipulators.
Sincerely should be illegal.
The profiles are fake! They just try to get you to continue texting on the site to spend more money as "credits"! BEWARE!
Hi, Thank you for sharing your thoughts. I am sorry to hear that you developed some doubts about the authenticity of the profiles. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
However, If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.
A scam no real people what a joke joke scam scam scam scam scam scam scam scam scam scam scam scam scam
Dear Jim,
I am sorry to hear that you developed some doubts about the authenticity of our services. As a company, we support all anti-scam measures.
I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud. We have a team of moderators who work around the clock to remove fake profiles and keep our site safe.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
Stay away please dont walk...run away from this site. I signed up and I received inmediately hundreds of messages with a picture of a " salad" and empty profile. They wrote me I was beautiful and they love my profile lollol you have to pay to play for everything. It is scam website.
Dear Eli,
Thank you for your feedback.
I am sorry to hear that you developed some doubts about the authenticity of our services over the fact that some messages are too good to be true. We definitely respect you insight on that. Most members send such messages basically to win your attention, specially that such a platform exists for members looking for their person and they know that there are large array of options for you. They must have been making some moves. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy if they have breached any and report it to us via the "Report a violation" button on the chat window.
I paid a full subscription for the amount of 399.00 US dollars and started communicating with some members for one day and the following day when I wanted to open an email or chat on the website I was blocked since I had to buy more points.
It is unbelievable that I have used the full amount of $399 US Dollars in the blink of an eye.
This site is a scam...
Dear Gloria,
Thank you for sharing your experience and opening up about this billing concern. The subscription offers are 50$, 150$ and 300$, with the amount you have mentioned, I'm assuming you are referring to the Credit Package for 399$ which you use to refill your credit balance when you run out of your membership credits. On the surface, Once you run out of credits, you will have to refill it with any packages to continue using the services. At this point, I am assuming there is a huge confusion about the credit system, thus I would best suggest that you have a second look on our Terms and Policy or contact us at support@datemyage.com for further clarifications. They will for sure give you tips on how to make your credits last as well.
This site is very deceptive and extremely expensive, I was charged $107.79 multiple times. Most of those active are international. I've tried to cancel and asked for no more correspondence; the alert says I will get a confirmation, but I never received one; I did get a confirmation when I joined, but not to cancel. If you have money to burn, this is your site. Expensive and geographically undesirable.
Dear Elisa,
Thank you for leaving us a review regarding your experience. We're very sorry for the deletion latency. With the screenshot you have sent, the deletion request was done through your settings, Once submitted, it will be directed to our e-mail team and normally takes 24 hours till the deletion is confirmed. However, if you need urgent confirmation you can always contact us through chat lines or phone number that are readily available in the "Customer Support" section in your profile.
We also deeply regret any misunderstanding about the credit system, we totally understand that not all of us read the Terms and Policy but to tell you what, how the platform works is provided on the purchase form and is always available in the terms and conditions that you agreed to during registration. Our application doesn't implement the free-to-use model. Communication through the services on it requires credits that are bought independently from the membership. But as a subscriber you are entitled to chat with different members for free for a period of time. We will be glad to give more info if you email us at support@datemyage.com.
My payment wasn't accepted, thank God. They are staged photos and not original responses. Very disappointed
Hi Valerie, I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone any form of fraud.
Is there any particular situation that made you conclude such thought about the platform? If you suspect one to be concerning, contact us at support@datemyage.com. Going forward, If you do not want to worry about the legitimacy of the members you are corresponding with you may simply limit your communication to Verified accounts, those with certified blue button on their Name. You may also want to consider seeing it for yourself by doing a Video Chat with them.
Could not resist, registered as living on Jupiter, profession "Space Scout" with a picture of one of the moons. Boy, ladies writing day and night, wanting to join me on my mission. My favorite: "Dear #name#, how are you? Are you looking for a good time?"
Dear Jonas, Thank you for writing this comment. Having read your it, We can conclude that several members are also into cosmo like you.
However, if there is something concerning about any interaction, Please elaborate it and contact us at support@datemyage.com.
Site says local contacts. I mostly got messages from China and other continents. Were they even actual people?
Dear Lisa,
Hi! Datemyage.com is an internationally orientated app, that's why there are a lot of members from abroad. Have you tried Search to search for someone from your area? Try to broaden your search area (not a city, but a state, etc.). With more questions, please contact us at support@datemyage.com.
Signed up and immediately received messages from 'popular' profiles. Each message costs money and the credit is quickly used up. You can easily spend $100 per month with nothing but chats in return.
Points noted: Popular members are online 24 hrs/day. Popular members do not respond with any personal/family/job details during the chat.
Sites like this are way to extract money from users. I do not recommend using these types of websites.
Dear Andy,
Thank you for leaving us your review. We appreciate your initiative of contacting our support to better understand the platform. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit. Stick to online chat. Indeed, there are few members in the platform who have qualified to be popular after thorough verification, Credits are required to communicate with members with such status. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit. Stick to online chat. For more tips, email us at support@daemyage.com.
Please do not waste your money on this scam. Yes you get maybe a 100 emails a day asking you to look at the persons pics. That will cost you $10. Then after spending all your coin package just looking a pic and you find someone that you think is attractive, watch out! They will get your interest then make you run out of coins by asking you onky to text short sentences so you have to keep replenishing your coins. Look at he pics. All taken from a distance. Not a real selfie. These are stolen pics from all over. BE WARNED. SCAM
Dear Chuck
Hi! We appreciate you taking the time to provide us with your feedback.
Our prices may seem a bit high, but the money asked for the service goes for its improvement. Check what you get for it: anti-scam protection, and constant updates with new exciting features, To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit. Stick to online chat. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you.
If you experience any issues, please tell us and we will do our best to help: support@datemyage.com.
Is a scum, I only received messages from men abroad, and supposedly "millionaires" some of the messages were copycats, exactly the same from a different profile. The all look like models with professional pictures. Don't even waste your time
Dear Loreto
Thank you for bringing this matter to our attention. We value your feedback and appreciate you taking the time to share your experience.
As a reputable company with over 25 years of experience, we prioritize creating a safe and secure environment for all our members. Let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles in our app, that's why it's not strange to see a lot of beautiful photos,
Meanwhile, we have a comprehensive Anti-Scam Policy in place to protect you from fraudulent activity. This policy ensures that all the confirmed members are genuine and fosters a platform conducive to building genuine connections.
In the unlikely event that a confirmed member misrepresents, we have a clear policy for reimbursing any credits used during communication. If you suspect a member may have violated our Anti-Scam Policy, please do not hesitate to report them to us by contacting: Support@datemyage.com.
We will investigate the matter promptly and take appropriate action to ensure your safety and satisfaction.
Waste of money do you think these folks are just sitting around waiting for you? No! In that case do not give them any money
Hi Krisoy!
Thank you for your recent feedback.
We noticed your review and wanted to inquire if there were any specific concerns we could address. Is there anything we can do to improve your experience at this time?
Please do not hesitate to contact our Customer Support team directly at support@dating.com. We are always happy to help!
The dating site is a total scammer I was literally robbed my account was debited by Usd99 without me knowing.No clear response was obtained when I enquired about it and no receipt for that transaction too.The people talking to me sole intention was to make me buy more credit and in the process they take the opportunity to rob you by debiting your credit card unknowingly. Suspicious payment system.why are we not doing anything for it.people are being fooled thinking it is a genuine site.
Hello Dana,
Thank you for bringing this matter to our attention. We value your feedback and appreciate you taking the time to share your experience.
Indeed the communication in the app requires certain investments to obtain credits to pay for the services. But there are credit package options to fit any budget. Plus we welcome you to contact us at support@datemyage.com so that we can give you helpful tips on efficient management of your credits and saving your funds.
I visited the site and did nothing except add my city and a photo. Almost all messages were from foreigners. I'm not racist, I just think it's really odd that 20+ men were all foreign. They were also really pushy. Live support does nothing - I couldn't type in the box. There doesn't seem to be an option to delete the account. Thank goodness I never put a credit card number in. I didn't even want to talk to anyone, I didn't think they could see me without paying. Seriously it's weird. Stay away!
Dear Jo R.
Thank you for leaving us your review.
Datemyage.com is an internationally orientated app, which is why there are a lot of members from abroad. Have you tried "Search" future to search for someone from your area? Try to broaden your search area (not a city, but a state, etc.). With more questions, please contact us at support@datemyage.com.
I do not understand how this website is still working and authorities or the better bussiness bureau has not intervened. It is terrible that they take advantage of people. I was there for one week and took the time to go over some profiles, all of them were fake.
Hello Consuelo
Thank you for your feedback! Concerning the members you are referring to, could you please contact us at Support@datemyage.com with the details?
We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.
This website is literally a money making scheme. You pay monthly fee of 49.99 plus tax but you will not be able to interact for more than 4 days with credit that you receive for that amount of money. The men look like they have been taken out models magazines. Every interaction eats up the 155 credits you start with. They are predators of vulnerable single men and woman. Don't waste your money or time because you are setting yourself up for heartbreak.
Dear Ana
We appreciate you taking the time to provide us with your feedback
Indeed the communication in the app requires certain investments to obtain credits to pay for the services. But there are credit package options to fit any budget. Plus we welcome you to contact us at support@datemyage.com so that we can give you helpful tips on efficient management of your credits and saving your funds.
Meanwhile, let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles in our app, that's why it's not strange to see a lot of beautiful photos :)
This site is a scam do not spend your money here. It is set up to drain the client by sending an over abundance of possible connections for you to become interested and spend excessively. This site is a fraud go to other American based sites. This is a true disappoinment. There prices are 16 for 20 credits, 160 credits for $99, and $399 for 1000 credits. The credits are set up ridiculously to drain you if you decide to use video, open pictures, chat via email! RUN FROM THIS SCAMMING CREATION OF FRAUD.
Hello T.H
Thank you for your feedback on our pricing. While it may seem higher, these fees directly support ongoing service improvements like robust anti-scam protection and exciting new features.
Consider it an investment in a secure and positive dating experience. We're committed to delivering on that promise.
For any questions or profile assistance, please contact our dedicated support team at support@Datemyage.com.
Such a scam, all the profiles are fake. You try to ask questions but they never answer. No one is on my state all from overseas
Dear Annie
We value your feedback and appreciate you taking the time to share your experience.
As a reputable company with over 25 years of experience, we prioritize creating a safe and secure environment for all our members. We have a comprehensive Anti-Scam Policy in place to protect you from fraudulent activity. This policy ensures that all the confirmed members are genuine and fosters a platform conducive to building genuine connections.
For any questions or profile assistance, please contact our dedicated support team at support@Datemyage.com.
I signed up for $19.99 per month which is okay with me, but after a very short time I started texting with someone, and my account was blocked due to all the credit I had was gone. That was just like an hour or two after I joined the site. I was not allowed to send, or read any messages until I paid more for more credit. The choice of credit you can purchase is $10.99, $19.99, or $69.99. Since I was in the middle of such a good conversation with someone, I kept buying those credits - $10.99, then $10.99 again, then another $10.99 by thinking each time that was going to be plenty for chatting. But those $10.99 ends in 10-15 minutes of conversation, and this is just through to regular chats. Don't get me wrong, those credits were gone in a few minutes of chatting. So my last one was the highest credit I got for $69.99. I was more than sure this sacrifice would allow me to know the person better and to finish the conversation on a positive level but, man, I was so wrong. That $ 69 credit was gone in an hour of chatting. Lol Long story short, the $19.99 subscription fee is for hooking you up, then when you are there, you will have to pay a lot of money to use it or deactivate your account. So for one day being a member of the Dating My Age website, I had an opportunity to chat with a few people, but this cost me $112. If you do this daily, do your math. Scam! Stay away from it!
Hi Victoria
Thank you for your feedback!
I am sorry that our credit system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits, Our app is not based on the free-to-use model, but for the money you pay, you get anti-scam protection, constant updates, 24/7 Support, and more. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. A good experience is a great investment of money.
Would you consider contacting us at support@Datemyage.com we'd love to explain it to you.
Answer: Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.
Answer: Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.
Answer: Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.
Answer: Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.
Answer: Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com
Answer: Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.
Answer: From my experience as a paying member over 15 months, I learned that the most important thing is to check how the platform verifies identity in practice not just in policy. Here’s what I recommend other users do before investing time or money: 1. Ask directly for a video call early A genuine person will usually agree to a quick call, even a short one. If video calls are always avoided but emotional conversations continue and that’s a red flag. 2. Check the profile ID across platforms If the same member appears on multiple affiliated sites with the same photos, bio, and ID, it may suggest profile replication across a shared database. That doesn’t automatically mean they’re fake but it does mean the platform should clearly explain how profiles are created and verified. Remember, real people are not afraid of basic transparency Even a 2-minute call or voice message often reveals everything.
Answer: Hi David, When it comes to dating and relationships, personal preferences vary widely, and they're influenced by individual experiences, interests, and values rather than broad generalizations based on nationality or background. People from all over the world, including Europe and the U.S., form meaningful connections with individuals from diverse cultures and backgrounds, including Nigerian men. At the end of the day, attraction is based on personality, shared values, and mutual respect. While some may have certain preferences, others might be more focused on qualities like kindness, intelligence, sense of humor, and life goals. It's important not to get discouraged by stereotypes—authentic connections are built on getting to know each other beyond nationalities and appearances. If you're interested in dating someone from a different background, it's always best to engage openly and honestly and to find common ground.
Answer: Hi Anthony, Cancellation can be done through your profile settings >>> Manage Account >>> Cancel Subscription. Or, You can reach DateMyAge customer support through the following methods: Phone (U.S. Toll-Free): +1 (800) 291-5025 *Note: Support availability may vary. Email: support@datemyage.com *For cancellation requests, include your account details and specify your request clearly.
Answer: Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.
Hi J O, Thank you for sharing your concerns. I am sorry if the premium communication rates left you with doubts and disappointment. It may not be the cheapest but you get anti-scam security as we monitor activities that portray any misuse of platform. We support all anti-scam measures and we work the best we can to ensure a safe community, however, there may be some members who breach the policy and go on with a different intention, thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" by doing that the profile is directed to Moderation for verification Or you can directly contact us with relevant details at support@datemyage.com. Moreover, If you do not want to worry about the legitimacy of the members, you may simply limit your communication to Verified accounts.