• Data Packet Networks

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Overview

Data Packet Networks has a rating of 4.89 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Data Packet Networks most frequently mention web host. Data Packet Networks ranks 39th among Web Hosting sites.

  • Service
    10
  • Value
    10
  • Shipping
    3
  • Returns
    5
  • Quality
    10
Positive reviews (last 12 months): 100%
Positive
7
Neutral
0
Negative
0
How would you rate Data Packet Networks?
Top Positive Review

“Service: Just perfect as for me so far.”

Sjors S.
12/17/23

I've used DataPacket server hosting for a while now. I've never had any issues and love the ability to up all the server stats on the fly during our busy seasons. Reliable, cost-effective, virtually trouble-free operation. When problems occur, they provide great technical support - quick replies to my questions, fast turn-around on technical problems, problems get fixed right the first time. Uptime is great and the support team are amazing, they go beyond what is expected to help you.

Top Critical Review

“Switched from cPanel to Plesk”

Sani T.
10/29/19

I have been with this host for a year now & without my knowledge they chose to switch from cPanel to Plesk which was not part of my agreement starting out. I started with cPanel & wanted to keep that not Plesk. So recently I made a 2 year payment for $60 to renew my space without any knowledge that they had deleted my web site in the process to convert from cpanel to plesk, and my photo gallery. After I was aware of these changes I ask for a refund on my last 2 year renewal which they refused to refund me. They claim that any account that is over 30 days can not be refunded but we had an agreement about cpanel not plesk, and they deleted my site & gallery so as far as I am concerned they owe me a refund & I will not stop until they refund me in full because this is very unprofessional. I have been forced to point my domain name to my fb page now instead since I no longer have my website thanks to these idiots. My next move will be to contact the BBB about them & anyone else needed to get their attention. Do not use DataPacket.net they are ripoff artists who do not care about their customers because if they did they would not force you to use a script you never ask for or agreed to without your consent.

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user sjorss5
1 review
0 helpful votes
December 17th, 2023

I've used DataPacket server hosting for a while now. I've never had any issues and love the ability to up all the server stats on the fly during our busy seasons. Reliable, cost-effective, virtually trouble-free operation. When problems occur, they provide great technical support - quick replies to my questions, fast turn-around on technical problems, problems get fixed right the first time. Uptime is great and the support team are amazing, they go beyond what is expected to help you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user clementea10
1 review
0 helpful votes
January 9th, 2024

I've been really happy with DataPacket web host so far. I've had to call support several times and I've always gotten a quick responce back with appropriate answers. Not some computer generated responce like I've gotten from other providers that didn't even come close to helping me. I find the customer support to be higher than any other hosting service that I have used in the past. Recommended.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sullivanh26
1 review
0 helpful votes
June 2nd, 2022

I highly recommend DataPacket.net dedicated hosting (pricing is super cheap - $29.99/mo) to anyone looking for a professional, fast and reliable web host provider. I can honestly say I've never had such excellent customer support with any other product, not just hosting. The best. A really big Thank You to all.

Service
Value
Quality
Thumbnail of user arthurm730
1 review
0 helpful votes
May 26th, 2023

I've been rather inert in actually getting my site back online in a fully functional capacity, my dealings with Datapacket.net dedicated server host have been top notch, and I've been very pleased with fast, personable, and affordable service. Must mention that tech support phone calls and emails are always quick. I've only needed about 4 tickets and everything has been minor and resolved very quickly.

Thumbnail of user jacobm381
1 review
0 helpful votes
October 29th, 2019

I have been with this host for a year now & without my knowledge they chose to switch from cPanel to Plesk which was not part of my agreement starting out. I started with cPanel & wanted to keep that not Plesk. So recently I made a 2 year payment for $60 to renew my space without any knowledge that they had deleted my web site in the process to convert from cpanel to plesk, and my photo gallery. After I was aware of these changes I ask for a refund on my last 2 year renewal which they refused to refund me. They claim that any account that is over 30 days can not be refunded but we had an agreement about cpanel not plesk, and they deleted my site & gallery so as far as I am concerned they owe me a refund & I will not stop until they refund me in full because this is very unprofessional. I have been forced to point my domain name to my fb page now instead since I no longer have my website thanks to these idiots. My next move will be to contact the BBB about them & anyone else needed to get their attention.

Do not use DataPacket.net they are ripoff artists who do not care about their customers because if they did they would not force you to use a script you never ask for or agreed to without your consent.

Thumbnail of user johnathang34
1 review
0 helpful votes
March 18th, 2021

Keep up the great work! Compared to other hosting sites, I have found Datapacket.net hosting to be simple and non complicated. I love their service, they are always prompt with any issues I have and I can actually speak to someone on the phone. The uptime is excellent. They rock. I can tell you that Datapacket.net provider does everything 10x times better than my previous web host.

Thumbnail of user drewd109
1 review
0 helpful votes
April 26th, 2021

I found Datapacket.net ad in Google and after short conversation with live chat person I decided to give them a try. Good and fast service, friendly support stuff, high uptime. I'm certain I do not need more! Recommended for WP based sites!

Service
Value
Quality
Thumbnail of user kadeng13
1 review
0 helpful votes
October 26th, 2023

Very professional and advanced dashboard, latest Plesk, impressive support, reasonable price, and very efficient servers. Fortunately, DataPacket server hosting service is terrific, and the whole experience was excellent. The site, even on a dedicated hosting plan, performs noticeably faster than it ever has, so I've been pleased. Thumbs up!

Thumbnail of user jourdainp
1 review
0 helpful votes
April 27th, 2023

I'd like to express my gratitude for the assistance I received over your live chat system earlier this afternoon. I was attended to by Brian around 3pm today and he was able to quickly and correctly diagnose my problem with my Wordpress-based email form as being a configuration problem with the addon-domain and mail exchange server. Datapacket.net was prompt to help me make the necessary back-end changes and even took the time to educate me on the potential drawbacks of making the configuration. I'd recommend this host for the professional attitude and sincerity. Thanks!

Service
Value
Quality
Thumbnail of user joeyg76
1 review
0 helpful votes
March 29th, 2021

Pretty neat hosting, good speeds, never had any bigger issues, highly recommended. Datapacket.net KVM VPS hosting is excellent. My site runs incredibly fast and they are always on hand to answer any question. I can't recommend them enough. The server is stable and always 100% available! Their tech support is amazing.

Thumbnail of user bank
1 review
1 helpful vote
June 25th, 2020

This is a great webhost company. When it came to choosing a website host, I was looking for a good reputation and long standing business. I am a first time site builder, so this was important to me as this felt like a daunting project. DataPacket makes it fun though and helps me when I need it. Thank you!

Thumbnail of user robertw4063
1 review
0 helpful votes
May 19th, 2022

I signed up with DataPacket.net VPS hosting for an extended contract of two years because the service is outstanding. Uptime is Great in comparison with my previous host. As for speed connectivity, it is pretty fast. A breath of fresh air to finally be with a hosting company that services the customers.

Service
Value
Quality
Thumbnail of user giovannit52
1 review
0 helpful votes
February 6th, 2024

Many people are trying to expand their businesses on the internet, with that said, you must rent a space in the internet so that you can have your business expansion online. If you are going to ask me, the domain host that you should use is Datapacket. Almost every domain have the same features, designs and purity. The only difference between the domain hosts are their prices. Some are high, some are low. It doesn't really matter, though. Because the important thing is that like Datapacket, it will be worth every penny.

Service
Value
Returns
Quality
Thumbnail of user morenov3
1 review
0 helpful votes
October 5th, 2020

I have been with Datapacket.net hosting for about five months now and am still extremely pleased with the service. I've ordered shared hosting account. Very stable servers work, amazing support. The professionalism is evident from the very first time you contact you have with them.

Thumbnail of user tonim413
1 review
0 helpful votes
October 31st, 2022

They are the best hosting provider I've ever used. It was like pulling teeth to get help with our old hosting provider but not with Datapacket.net web hosting. They are quick to help and found solutions quickly. Their support staff is really patient too.

Thumbnail of user lennartv1
1 review
0 helpful votes
November 22nd, 2022

Since I've been with Datapacket.net I am EXTREMELY happy! The package I have is not only cheaper but runs better! The program is really easy to use and very customizable. The customer service alone is enough to please anyone! Quick responses and friendly service.

Service
Value
Quality
Thumbnail of user jarretth11
1 review
1 helpful vote
October 17th, 2018

I required to choose professional web host, which at least five years offering hosting services in hosting market. I have noticed that their support team is well equipped with latest customer management tools and this provider uses good hardware, server grade material never fails them. CPanel they use of one of the best in the world. Majority of support issues are answered within 15 minutes by the support guys. The host is amazing! I have never had any problems at all and I am recommending Datapacket to each and everyone I know in need of a service provider!

Service
Value
Shipping
Returns
Quality
Thumbnail of user gilbertom71
1 review
0 helpful votes
March 26th, 2024

I signed up for Datapacket web host three months ago. So far, everything is working properly. Uptime seems to be 100% and load times are much faster than my previous host. Customer support has been second to none - helpful, patient and thorough support staff. All hosting service encounters problems from time to time, but I'm quite impressed with the resources they put into action to resolve issues quickly.

Service
Value
Returns
Quality

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