business logo of CycleGear

CycleGearReviews 10,446

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey star
grey star
grey star
grey star
grey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,115
value
14
shipping
6,906
quality
10,214
This company responds to reviews on average within 3 days

Instant Feedback

29,756 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Jayne M.
Unfollow Jayne M.
Share Review
Report Review

But ordering was good and received in a timely manner

Date of experience: December 1, 2023
Utah
1 review
0 helpful votes
Follow Luis R.
Unfollow Luis R.
Share Review
Report Review

Fits like a glove wait, it is a glove.
November 30, 2023

The gloves came in perfect condition. The size was what I expected it to be. It was a little stiff at first but after an hour it started to get more flexible. The gloves feel super secure with the double straps and they are flexible enough to give me a great range of motion.

Date of experience: November 30, 2023
California
1 review
0 helpful votes
Follow Bob M.
Unfollow Bob M.
Share Review
Report Review

I'm assuming this is my helmet purchase as I answered a previous survey after I bought a jacket, jeans and gloves. Jose (?) was very helpful in taking my head measurement and directing me in trying on helmets. I came back a couple weeks later and bought a Shoei Neotech II. Very happy with it thus far.

Date of experience: November 30, 2023
Georgia
1 review
0 helpful votes
Follow Roy H.
Unfollow Roy H.
Share Review
Report Review

Icon stormhawk boots
November 30, 2023

Excellent customer service. Were able to get what I wanted.

Date of experience: November 30, 2023
Utah
1 review
0 helpful votes
Follow Cameron I.
Unfollow Cameron I.
Share Review
Report Review

TY in the Draper store was very helpful. Great expertise. Much appreciated.

Date of experience: November 29, 2023
Georgia
1 review
0 helpful votes
Follow Roger Y.
Unfollow Roger Y.
Share Review
Report Review

I ordered tires. Arrived within 3-days at store. Currently arranging to have them installed on my rims. My problem is that I have to take them off my cycle and bring them to the shop. I don't have the tools, the torque wrenches or the strength at 68 years old.

Date of experience: November 29, 2023
California
1 review
0 helpful votes
Follow T L.
Unfollow T L.
Share Review
Report Review

Helmet Shopping
November 28, 2023

Robert at. Harrison St San Francisco was helpful and accommodating with me as a first time rider shopping for helmets. Found helmet brand but didn't have model. Browsed website and found perfect helmet.

Date of experience: November 28, 2023
California
1 review
0 helpful votes
Follow Jeremiah R.
Unfollow Jeremiah R.
Share Review
Report Review

Extremely helpful staff
November 28, 2023

The person that helped was extremely helpful. They helped me find the right size and style of helmet that best fits to me head. They were also extremely helpful in explaining the differences and details.

Date of experience: November 28, 2023
Florida
2 reviews
0 helpful votes
Follow Ronald S.
Unfollow Ronald S.
Share Review
Report Review

I have warm hands now
November 28, 2023

It was great to find a pair of gloves that was reasonably priced.

Date of experience: November 28, 2023
California
1 review
0 helpful votes
Follow Jim G.
Unfollow Jim G.
Share Review
Report Review

New Shinto's…
November 28, 2023

Easy to navigate the website to find what I needed.

Date of experience: November 28, 2023
Alaska
1 review
0 helpful votes
Follow Juan G.
Unfollow Juan G.
Share Review
Report Review

Thanks
November 27, 2023

Thanks I bought stuff at this website before and it's worth it

Date of experience: November 27, 2023
California
1 review
0 helpful votes
Follow Alejandro M.
Unfollow Alejandro M.
Share Review
Report Review

Awesome gear let's ride!
November 27, 2023

Smooth will shop again.Shipping is fast gear got here in perfect conditions.

Date of experience: November 27, 2023
Florida
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Share Review
Report Review

Product arrived early and in great condition. Would recommend product.

Date of experience: November 27, 2023
Arizona
1 review
0 helpful votes
Follow Jay G.
Unfollow Jay G.
Share Review
Report Review

Great product
November 27, 2023

Easy to order prompt communications about tracking and delivery

Date of experience: November 27, 2023
Arizona
1 review
0 helpful votes
Follow Jude I.
Unfollow Jude I.
Share Review
Report Review

Christmas gifts
November 26, 2023

I love shopping on cycle gears website for Christmas gifts. Their black Friday deals really good. Shipping is pretty quick. I live in semi-rural Oregon and it only took about 4 to 5 days.

Date of experience: November 26, 2023
South Carolina
1 review
0 helpful votes
Follow Martin T.
Unfollow Martin T.
Share Review
Report Review

Motorcycle battery
November 26, 2023

Love cycle gear great place to shop online and in person at my local store.

Date of experience: November 26, 2023
Missouri
1 review
0 helpful votes
Follow Zane M.
Unfollow Zane M.
Share Review
Report Review

The salesman at the front was super nice and quick. Great experience!

Date of experience: November 26, 2023
Florida
1 review
0 helpful votes
Follow Justin L.
Unfollow Justin L.
Share Review
Report Review

All good
November 26, 2023

Natasha was the best at helping out and getting the order placed.

Date of experience: November 26, 2023
Washington
1 review
0 helpful votes
Follow Glenn S.
Unfollow Glenn S.
Share Review
Report Review

Rigg gear tank bag
November 26, 2023

Have not installed the bag yet but I'm sure it's gonna fit just right

Date of experience: November 26, 2023
California
1 review
0 helpful votes
Follow Steve X.
Unfollow Steve X.
Share Review
Report Review

You have a good selection of merchandise at good prices. Purchasing was easy.

Date of experience: November 25, 2023