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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience. Current employes are great very professional and helpfull. Its not your fault one of your employes trashed my collector motorcycle rim putting a tire on for me a few years back. Ive ben a customer of yours since the late 80,s have alot of fond memories dealing with cycle gear i am not going anywhere. :)
Quick and easy! No issues with the delivery or service
Fast shipping and supper cheap. The rubber inside my last pair for rain pant broke down and were useless. I order a new pair and pleased with them for the price.
Perfect timing and handling of packages I shipped out to a friend. Thank you
Shopped online, got great deal, fast shipping. Boots are great.
Fast and easy all perfect, and easy to find the products what I looking
Very easy to get and print gift cards for 2 family members for the holidays
Needed tires and found them cheaper here then other sites
Nice staff helped me to make a good choice. Good sales prices.
Fast service, and great prices excellent service
Happy with my order
The had exactly what I wanted when I wanted it. The in store pick up was the deciding factor
I had a wonderful experience from start to finish! I even had to exchange sizes and the rep couldn't have been more helpful to me!
Saw the Shoei helmet I have had my eye on was on sale so I went to my favorite outfitter and placed my order. When it came a couple of days later, I went in and had my communicator installed and as always am Very Happy I went to Killeen CycleGear. They have treated me and my Brothers & Sisters in The Priesthood Motorcycle Ministry very well. Thank You.
Happy with experience! Don't know if item fits as it is a Christmas gift. Thanks!
Easy to shop, easy to navigate thru the website, it did have in stock the item, easy checkout process and fast shipping
I ordered a front tire it was delivered in good shape and looks like a great tire
Our salesperson was excellent! Love the layout of the store and extensive inventory in store and online. Nice sales on Black Friday.
It came super fast quicker then expected with great quality gloves
Nick, the sales associate, was very helpful in getting me the right helmet that fits me. I could tell he is an avid rider with experience. He followed up with a personal phone call when the product arrived. He transferred my headset electronics from my old helmet to the new one when I picked up my helmet. No wait time, no drop off and come back in a day or so. Great job
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members