About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The sales people were very courteous and knowledgeable of the product. Explained all of my questions. Got a headset with it and installed it into the helmet and linked it to my bike. Will recommend this store to my fellow riders.
Was very happy with the service provided at the Maple Grove location. Gentlemen behind the counter was great
I like the choice of having the item sent to a local store. Much appreciated.
I check cycle gear first, appreciate the selection at different price points and open box offers. Happy to recommend the site! Super easy shipping and returns
Chad was super helpful and offered to get a quick online order in for me for the part that wasn't in store that I needed. Two day overall turn around!
Easy online shopping and easy to check in store stock. Easy site navigation.
Was happy to see I could still get a replacement pad for a helmet that is close to 10 years old.
Mr. Justin found what I needed online and got my canister for my safety gear. When my order came in Ms. Cheyenne called me right away and also invited me to their Bike night. As I arrived I was greeted by staff members and manager. Mr. Kobe found my order in the back and invited me to scan a QR code to possibly win some give away from their Bike Night. Also manger walked me through what to do to make sure my safety gear was properly working before installing new canister for my safety airbag vest.
Easy & Fast ordering from store, speedy delivery. Helpful staffs!
It What I ordered and even came faster then I had expected. Thank you!
I Wish you had more things in store so I could try them on.
I had my product delivered to the store and the gentleman even put the unit on my helmet.
I stopped in to try on a jacket, as I wasn't sure which size fit best. They found me a large which fit perfectly but not in the right color. The young lady at the desk found and ordered me the right one and had it sent straight to my home
Hi, when I came in to pick up Anthony was the only person in the store. He was very helpful though, but overwhelmed. You need to increase your staff to avoid long wait times.
I ordered my gloves online at the store because they did not have any left. I figured it would be a day or two, but it took way longer then that for the gloves. They are cool but only time will tell if they are worth the buck. As far as shops go, its not terrible not is it the best. The only thing I would say that makes this location worth visiting is really the employees who are the best, knowledgeable and ready to help.
Had a great experience shopping at Cycle Gear. Knowable and friendly staff
Order through cycle gear so you could mount AND BALANCE my wheels but all they did was mount and said they couldn't balance due to not being able to find the right cone for my wheels and I still paid full price for the mount and balance that never happened
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!
Cycle gear is my go-to for motorcycle gear. I like that I'm subscribed to RPM for the 2 day shipping, cash back, and extra discounts.
Always have a good experience shopping at Cycle Gear!
Was notified when order arrived at store and quick easy pick up
On time ………………………………………………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, cc cc
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.