About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent. I walked in to buy a jacket and left $1800 later.
I am very satisfied with my experience with cycle gear, however the last product I ordered, a set of Universal mirrors, was very cheaply made and they had very little adjustment range. I guess you get what you pay for thought.
Customer service was great! I'm a beginner bike rider and they helped talk me through great safety gear for riding
We have been looking for years for SMALL jackets and boots for women. Cycle Gear actually had a selection of XS women's jackets and size 5 boots!
Had to order the right size pads for our new motorcycle jackets we purchased. Came on time without any issues. All around great customer service from start to finish.
They are nice. But are built smaller in size. So I got a large.
Shipped right away to my doorstep the following week.
Please don't spam email so much! Excessive spam may result in no further orders
I ordered a 38. I'm 5'4", 110 lbs and will not be able to wear layers under this jacket. The quality and construction seem excellent.
Easily navigable site -- great to see what is and isn't actually available early on in the ordering process.
They helped me size my helmet and order a pin lock. Thanks much!
Sales rep in the store was very helpful in selecting the jacket for my needs.
I went into the store and ordered a helmet. After try a few helmets on I showed him a picture of the helmet I wanted, including item number. I thought was getting an all Black Scorpion helmet, however i received a Black and Grey printed one. This helmet was also $20 more than original one I asked for.
The helmet was a great color and a perfect fit for my 11 year old daughter
Received a birthday voucher, used to ship free to a store. Can't complain.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members