About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Nice products good quality! I absolutely love the color and it was kind of snug at first but overall great fit!
They don't update the shipping information until the day or day before it delivers.
I used mainly Cycle Gear for all of my bike shopping! Had to return some boots a bit ago and they were extremely helpful with every step! Love that you gain points by the purchases you make and can redeem them when you're ready! So far, I haven't been disappointed yet. They usually always have some kind of deal/discount on items.
Title says it all. Ordered this on one day and item was shipped to my door with no delays. She's officially purring like a kitten!
It was great and fast if you have the membership. I love going to the store and have the help on ever products.
Needed a new pair of boots. Went to ny local CycleGear and the boots I was looking for were not in stock. They ordered them for me and they were delivered to my house in about a week. Super easy experience. Boots fit well and comfortable right out of the box.
I was disappointed in the accessory & apparel selection for Harley owners.
Bike stand I received had scratches and minor damages. Unit almost appeared to be used which was not in the product description
Product selection was very easy, and the checkout process was quick. And having my purchase delivered to the local retail store made shipping a breeze and did not require me to adjust my schedule.
The products I was looking for were very easy to find, and placing my order was simple.
Ordered the tail tidy by new rage llc for my 2018 aprillia tuono v4, to match my led turn signals by them. I use cycle gear for the rewards and the mil discount. They also have a great selection and a store close to my house.
Took about a week for my valve stems. Don't know if it was ups or warehouse issue.
You gave me a 15 percent off code and and it was only 2 percent. Shipping took a week. I owned a motorcycle repair and that's unacceptable. Piss off my customers. I order from Dennis Kirk and it's in my shop 1 or 2 days. Not 7 days.
Purchased a motorcycle tire for my son's bike. I was told it would probably be around five days to have it shipped to the store and they would install it from there. To my surprise, I received a call after two days, saying that the tire had arrived and was installed and ready for pick up. I will do all of my business with cycle gears in Riverdale.
Was hesistant in buying after reading reviews of the tint being too dark for night riding. But after going for it i found the tint isn't bad on the gold visor at all, and my vision isn't great. Installation was easy after seeing a YT video, just be patient when doing so. All in all, would buy again!
Great product and very fast delivery. I would definitely recommend this supplier to friends
The battery I received worked in the small space I had and preformed well with my application.
I ordered the same helmet in two sizes to get the right fit. Total confidence with Cycle Gears no hassle return policy makes it easy to make a buying decision.
Good website for sifting through the choices.
Great product.nice location to pick up my order!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members