About the Business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you. Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways. We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The brakes are super grabby, easy to replace and perfect fit!
Great so far. Fit and comfort is perfect and the design is exactly what I was looking for.
I was shopping for a helmet. The customer service was very knowledgeable and helpful. I ended up buying 2 helmets. A LS2 Rebellion Hemet and a Shoei neotec 2. Thank you
Fast process in ordering I was informed of arrival date at area store. I was informed by email when it arrived. I contacted store and learned the helmet ordered was on site. I arranged a pickup time and met with staff at store. I left my old helmet and package materials and ride home with new helmet.
Dropped wheels off at 10 am, new tires were mounted and balanced by lunch!
Very good. Boots not what I wanted but returning them was easy
Definitely one of my best purchases. My helmet arrived within 2 days and I used free shipping. Ride noise is very quiet and the helmet itself is so light that it almost feels as if you aren't wearing a helmet at all. The field of view is also great. You can see a lot more out of the visor than most helmets. I initially owned the icon air flite and this is a night and day upgrade for sure.
Love the riders preferred free shipping. Showed up fast and was packaged nicely. Part fit perfect per their recommendation on the specific model. Cycle gear is always my first choice when looking for parts.
Ordered my product and it came as advertised. It was a great price.
The website was clear and accurate, prices are well evened out and it didn't take long for the items to come in
Very easy to find what I was looking for and needed
Fit was nice and the color and the finish is great
Ordered some Metzler Cruisetec tires and got a great price with two day delivery then install was only $25. Great experience!
Quick easy, well done quality work. Perfect pressure spec
Had an item in my cart logged in the item changed to a jacket i was looking at prior and then I ordered it. Immediately after i noticed and tried to cancel within a minute or so, they then replied that i did not submit the request in time.
Thanks for easy checkout, great price and fast delivery of my Cardo Pack Edge. I look forward to using it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members