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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I wanted to return a helmet because it was too small. Great service provided! I got the larger helmet
Ordered an O'Neal Sierra II dual sport helmet. Love the helmet and CycleGear had a good price and quick shipping.
Aside from details not accurate as expected. The buying and return process was good and stress free
As title states this was my first time buying anything motorcycle related and first time going through Cycle Gear. Super fast turn around on shipping and product showed up as advertised on their site. Definitely coming back in the future for any gear purchases.
I bought a pair of Metzler 888's for my Honda CTX 1300D and I love them! I've put on just over 100 miles so far in temps ranging from 60-95 and they are smooth and hold the road nicely. I haven't noticed any pulling on tar strips, but I'm not sure I've ridden over any fresh tar yet. Had them mounted and balanced at Sills Honda on Brook Park Rd near Parma, OH
The product had some refinement issues some of the interior was not put together well
I understand it's not cycle gears fault but the 2 day shipping turned into 4 days thanks to fedex.
Received order on time. Picked up from store. Everything was as expected
The man who helped me did an excellent job assisting me from the moment I walked into the Greensboro location. He seemed very knowledgeable on tires and sold me a set that matched what I was looking for. Thank you!
It's very nice to have a supplier who stocks so many items plus has a local store. I had them install my tires and the free ship to store is nice to have.
Disappointed could not match same model tire for front and rear. Not Available
Order was as described by Seller. Fast service. Would recommend Cycle Gear.
Easy and efficient service. Good prices and quality. Reviews are always precise and clear support from the cycle gear team
Helped me find all the gear I needed and was very helpful with figuring out what size I needed
I have utilized CycleGear both online and in person for several years. Love this company, great service, expertise and overall experience.
Great job!
I ordered a new tire to be sent to San Jose, Ca store, tire arrived on time but the store employees could not take my wheel to put the new tire on because they don't do tire changes there. They told me I would have to come back between 9am and 5pm and have a shop in back of store that is not Cycle Gear do the service. This is inconvenient and I have had to fix several bikes of friends that had their bikes worked on by that shop. From now on I will have my tires shipped to the Gilroy store and do the drive or have a friend drop off my wheel for me.
I ordered riding jeans and they arrived in a timely manner. They are great products and I will be purchasing more in the future. Use the sizing guide to get the right size for each different item as they will all fit differently
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members