From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The in-store visit was pleasant. Helpful staff and ordering was a breeze!
It was helpful to know that I could order in the store and get it delivered to my house
Other than the sheer amount of money I give you guys, I think you're awesome.
The associate was very knowledgeable about how the helmet should fit and the different brands. I will definitely go back for other gear
Delivery option of FedEx not the best. My item was not handled with care
Ordered Icon riding shoes. Product was too small, returned and ordered a size up at the cave creek AZ location. They made it super easy and I received my new order quickly.
Very happy with all my products. Online pictures were a little deceiving with the finish of the item, but other than that all quality. Gar
Easy site to use will be shopping more with cycle gear in the store as well as on the site. Thank you.
Jacob is the man! Hooked me up, ordered the tire and mounted and balanced the wheel. I saved over $100!
Staff was very helpful with selection. They helped me find the right size and not also break my bank account on the purchase.
Purchased this oil for my Duke 390. This was my 2nd oil change. Oil seems to have made my shifts smoother and engine run quieter. Would run this same oil for my next oil change.
Like I said, the helmet I ordered was to small but they were willing to work with me and help found me a better helmet
Product was delivered early. Great customer service at the counter. Easy process and shipped to my home.
Cycle gear posted a special on some REV IT shoes that were interesting to me. I took a look at them online and felt they were a good value. Purchased them on the spot, they showed up within a few days. They fit great!
Smooth ordering. No problems at all from cycle gear. Item was well packaged
Website is friendly and easy to use. Items ship out usually within 1-2 days unless backordered. Packaging is always appropriately sized and protective.
Checkout is easy and fast but still gives plenty of opportunities to back out or make changes if needed. Search function is decent.
Shipping time for the tire was slow but customer service and turn around time for getting the tire was quick
Super fast and easy I was looking at a helmet and they didn't have my size so they said no problem we can order it and a visor for you and it was there in less then a week
Quick shipping, quality parts. Would recommend to anyone.
Very prompt order processing and dispatch.
I recommend the store
Fast processing of orders. Fast shipping. The product always matches the description.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members