From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Super fast and easy I was looking at a helmet and they didn't have my size so they said no problem we can order it and a visor for you and it was there in less then a week
Quick shipping, quality parts. Would recommend to anyone.
Very prompt order processing and dispatch.
I recommend the store
Fast processing of orders. Fast shipping. The product always matches the description.
A salesperson from the local store advised me to purchase this item. When I went to get help from the store to install it I was advised it was the wrong part. The correct part cost nearly 4 times. So I ordered it but kind of disappointed with the experience
They guy who what's helping me didn't care at all and wasn't even listening to my questions, he acted like I was going to buy anything
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Delivery, ordering process, the chat were great. The product itself. Not great for the price point.
Replaced wonderful 10+ year old bmw air flow boots. These breathe great, are light and comfortable, and easy to get on. Bottoms a bit slippery at first, but got better with wear. Price was great, great value for cost.
The website order option and descriptions are clear and very easy.
Fast Shipping, Great Customer Service. Highly recommend.
The customer service is amazing. Everyone inside is very knowledgeable with the type of bikes and parts required. Always providing feedback and advice when it comes to certain aspects of items as well which is super cool!
I tried on several pairs of boots at my local Cycle Gear store, however, selection was really limited and targeted for sports bike riders. I also didn't want clunky Harley boots for my cruiser so I searched until I found these gems from Icon. Heck, I actually found several great selections from Icon that have the quick release system. No more laces! I would highly recommend these for anyone looking for comfortable boots with a great look and best of all, no laces. I did have to go up a half size to get the best fit.
It's always a great experience shopping with Cycle Gear.
Bought my item at store. Staff was super friendly. Had item shipped home. Came in reasonable time
Easy to work with Knowledgeable staff. Explained everything very well.
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I had.
A really good experience with CycleGear. The clerk that took my order was great and went above and beyond. Awesome overall experience!
Had a great experience shopping with cycle gear. Ordered online but needed to return because alpine stars boots run a size big. Took the return into the store and they took care of it fast and efficiently! Will be coming back for any of my gear needs. Great experience
Great. DONT force people to give you 50 characters if you want the survey done. 🥴
I bought an AGV K3 helmet and wore it for one ride. After discovering that it was much too tight, I called and advised the employee of the situation and he advised me that if the helmet was in like new condition, I may return it for the correct size. I returned my old helmet and we discovered that the Tacoma, Wa. Store had one in stock, so they had it shipped it to Spokane, I picked it up after they installed my JBL speakers and I was truly pleased. Great experience and I look forward to using Cycle Gear in the future for all of my riding needs.
Simple, great experience, all was excellent, I am going to buy again soon
Ordered a shoei rf 1400 and received a Simpson helmet in a shoei box, had to return and now helmet I want is out of stock.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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