business logo of CycleGear

CycleGearReviews 9,065

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey star
grey star
grey star
grey star
grey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
973
value
14
shipping
5,528
quality
8,849
This company responds to reviews on average within 4 days

Instant Feedback

26,119 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Dragon O.
Unfollow Dragon O.
Send Message
Share Review
Report Review

Fast Shipping
August 8, 2024

Fast Shipping, Great Customer Service. Highly recommend.

Date of experience: July 29, 2024
California
1 review
0 helpful votes
Follow daniel E.
Unfollow daniel E.
Send Message
Share Review
Report Review

Absolutely amazing
August 8, 2024

The customer service is amazing. Everyone inside is very knowledgeable with the type of bikes and parts required. Always providing feedback and advice when it comes to certain aspects of items as well which is super cool!

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
Follow mario S.
Unfollow mario S.
Send Message
Share Review
Report Review

No more laces! The best riding boot for cruisers.
August 8, 2024
Updated review

I tried on several pairs of boots at my local Cycle Gear store, however, selection was really limited and targeted for sports bike riders. I also didn't want clunky Harley boots for my cruiser so I searched until I found these gems from Icon. Heck, I actually found several great selections from Icon that have the quick release system. No more laces! I would highly recommend these for anyone looking for comfortable boots with a great look and best of all, no laces. I did have to go up a half size to get the best fit.

Date of experience: July 29, 2024

It's always a great experience shopping with Cycle...
May 9, 2024
Previous review

It's always a great experience shopping with Cycle Gear.

Date of experience: April 29, 2024
Oklahoma
1 review
0 helpful votes
Follow TIMOTHY F.
Unfollow TIMOTHY F.
Send Message
Share Review
Report Review

Ordered at store delivered home
August 8, 2024

Bought my item at store. Staff was super friendly. Had item shipped home. Came in reasonable time

Date of experience: July 29, 2024
Texas
1 review
0 helpful votes
Follow Dianna A.
Unfollow Dianna A.
Send Message
Share Review
Report Review

Best in town
August 8, 2024

Easy to work with Knowledgeable staff. Explained everything very well.

Date of experience: July 29, 2024
Illinois
1 review
0 helpful votes
Follow iskender A.
Unfollow iskender A.
Send Message
Share Review
Report Review

.
August 8, 2024

..esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,.esrdtfgyuhjiopklesrcdtfgvybuhjnkml,

Date of experience: July 29, 2024
Connecticut
1 review
0 helpful votes
Follow Jason I.
Unfollow Jason I.
Send Message
Share Review
Report Review

Delivery was fast and convenient
August 8, 2024

I had.
A really good experience with CycleGear. The clerk that took my order was great and went above and beyond. Awesome overall experience!

Date of experience: July 29, 2024
Florida
1 review
0 helpful votes
Follow Daniel Q.
Unfollow Daniel Q.
Send Message
Share Review
Report Review

Alpinestars Boots
August 8, 2024

Had a great experience shopping with cycle gear. Ordered online but needed to return because alpine stars boots run a size big. Took the return into the store and they took care of it fast and efficiently! Will be coming back for any of my gear needs. Great experience

Date of experience: July 29, 2024
Oregon
1 review
0 helpful votes
Follow Robine I.
Unfollow Robine I.
Send Message
Share Review
Report Review

Very helpful
August 7, 2024

Great. DONT force people to give you 50 characters if you want the survey done. 🥴

Date of experience: July 28, 2024
Washington
1 review
0 helpful votes
Follow Eric J.
Unfollow Eric J.
Send Message
Share Review
Report Review

I bought an AGV K3 helmet and wore it for one ride. After discovering that it was much too tight, I called and advised the employee of the situation and he advised me that if the helmet was in like new condition, I may return it for the correct size. I returned my old helmet and we discovered that the Tacoma, Wa. Store had one in stock, so they had it shipped it to Spokane, I picked it up after they installed my JBL speakers and I was truly pleased. Great experience and I look forward to using Cycle Gear in the future for all of my riding needs.

Date of experience: July 28, 2024
Mexico
1 review
0 helpful votes
Follow Jose U.
Unfollow Jose U.
Send Message
Share Review
Report Review

Always excellent
August 7, 2024

Simple, great experience, all was excellent, I am going to buy again soon

Date of experience: July 28, 2024
Oregon
1 review
0 helpful votes
Follow Jordan Q.
Unfollow Jordan Q.
Send Message
Share Review
Report Review

Wrong helmet sent
August 7, 2024

Ordered a shoei rf 1400 and received a Simpson helmet in a shoei box, had to return and now helmet I want is out of stock.

Date of experience: July 28, 2024
Washington
1 review
0 helpful votes
Follow Ivan R.
Unfollow Ivan R.
Send Message
Share Review
Report Review

Convenient
August 7, 2024

Knowledgeable staff. Having an actual store where you can handle the items prior to purchase is very helpful.

Date of experience: July 28, 2024
Wisconsin
1 review
0 helpful votes
Follow Jordan B.
Unfollow Jordan B.
Send Message
Share Review
Report Review

It was alright
August 7, 2024

Fortunately the item I really wanted showed up really fast. The spray I ordered though seemed like it was forgotten about and that took forever to get.

Date of experience: July 28, 2024
Oklahoma
1 review
0 helpful votes
Follow Adam N.
Unfollow Adam N.
Send Message
Share Review
Report Review

Quick and Easy Ordering Process
August 7, 2024

Able to find what I needed quickly and the site filtered out exactly what I needed for my bike. Quick ordering process and fast shipping.

Date of experience: July 28, 2024
Kansas
1 review
0 helpful votes
Follow Karen J.
Unfollow Karen J.
Send Message
Share Review
Report Review

Helmet shopping
August 7, 2024

Shane was very friendly and helpful! I was looking for a three quarter helmet with a face shield and he got me exactly what I needed.

Date of experience: July 28, 2024
New York
1 review
0 helpful votes
Follow henry K.
Unfollow henry K.
Send Message
Share Review
Report Review

Awesome
August 7, 2024

Affordable, fast, free shipping, convenient, in stock and secure

Date of experience: July 28, 2024
Texas
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Send Message
Share Review
Report Review

It was somewhat easy to look the parts up and order. With a fair $

Date of experience: July 28, 2024
Oregon
1 review
0 helpful votes
Follow ROYCE E.
Unfollow ROYCE E.
Send Message
Share Review
Report Review

I got em at cycle gear
August 7, 2024

I wanted some adjustable clutch and brake levers for my Harley Ultra. I ordered them through Cycle Gear in Salem Oregon. In a matter of days I received the PSR adjustable levers and I appreciated the military discount. I am impressed with their customer service and the friendly staff.

Date of experience: July 28, 2024
Colorado
1 review
0 helpful votes
Follow Adam H.
Unfollow Adam H.
Send Message
Share Review
Report Review

Satisfied customer
August 7, 2024

Customer service chat was great, they helped complete the order so I didn't have any surprises after my large items delivered, they showed up via fed ex in less then a week! Thanks!

Date of experience: July 28, 2024