From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great store & Tulsa employees Jason, Sierra,& Naomi. Great items, very pleased.
Person was very helpful in helping pick out the right tires for my. Tires arrived in a very timely manner. They look great, feel great, & handle as was told. Very satisfied with my purchase.
I just purchased a portable air pump. It arrived as planned. I have tried it out and it works great. Good investment to keep in my saddle bag of my motorcycle. Compact and easy to carry around for whatever job arises.
The helmet arrived sooner than I was told. Vety pleased with the delivers, and the helmet is phenomenal!
Had to exchange a product for a bigger size. Quick and easy. Try products before throwing anything away.
Wrong part was ordered. Needed clutch cable got a throttle cable
So much easier with your site,everything fit perfect and the quality for the price is unbelievable.
Thank you
I bought a new Nexx helmet with 3/4 face shield and another sun shield that pulls down. It is light and allows lots of air circulation for the hot summer months.
Product as expected. Order came quickly! Quality product.
The girl at the front counter in the store in Novi ordered the shield for me.
Pretty easy. Price was right. Nice pants. Good fit. Nice knee armor. Would have been good to have hip pads as well.
Fantastic experience with all the help they gave me, pointers, and patient as well to explain everything to me(a beginner rider). Would recommend to anyone!
I reached out to representative about the issue and it was resolved very quickly and satisfactory.
Ordered a pair of tires-- CycleGear had the best prices and shipped right away. They got in a couple days ago and look great
Change the 24/7 shipping on delivery, I paid an extra 35 for it and it doesn't even come the next day. I waited the normal time 3-4 days and I paid. I ordered on Monday around 2pm expecting it Tuesday and ended up getting it Thursday. I even called and was told it's actually not even next day delivery it just gets shipped out the next day and it doesn't get in route until the carrier gets it and takes it out. So, I would either take that off the site because it's not actually next day shipping or reduce the price or actually ship it out the next day.
Had a great experience, the young man that helped me was awesome.
Just like every online shopping experience. Wide selection.
While Cycle Gear didn't have the front brake pads I needed in stock, the clerk was very helpful in placing an order for them. She informed me they would arrive at my house in 48 hours (which they did) and the product was spot on. Sorry that I forgot her name, but would like to give her a big shoutout.
I ordered them at the store so that they could have them shipped to the store in case I needed to exchange for another size. Which is easier than having them delivered to the home. And if you are out riding, might as well stop by.
To small to my regular Levis (same size) The back was cut way to low and had plumbers crack
Standing straight up?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize. We do apologize there was a issue with the shipping of your package.We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.