From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Carb kit was non california emissions compliant? So I went to motorcycle shop down the street and bought it.
Shipping and everything was better than expected! I have zero complaints about my order
I love this helmet! It looks amazing (animale) and fits perfectly. It's nice and comfortable and wind isn't a problem for me. It did say that its glow in the dark and although i don't see it, maybe it's because it wasn't in the sun or something.
The part I got was exactly what I needed. Speedy delivery. Good service all the way around. If I need anything else I will shop cyclegear first.
Great help and advice. Tried on a few different helmets and almost ordered the wrong style if want for the help of the staff.
I was able to place my order quickly for the product that I wanted. I really like the way that the store works online, and I was pleased to see that my item shipped very fast. After shipment, the item took a week to be picked up by the carrier Before it was delivered. That process is way too long. I had to reach out to customer service because it seemed like the package was lost in transit. It did eventually show up, but the experience had lost its shine.
Clearance products were made available separately, convenient for selection. đź‘Ť
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Shipping took 7 days. It was supposed to take 2. Looks like it got handed off to several different delivery services on its way to me.
Sale was easy and delivery was quicker than expected. Had a return due to size issue and that was fast and easy as well.
Was a great experience. I wanted something in purple and even though they did not have anything on stock they were able to order a helmet in the color I wanted
My only issue was the helmet was listed as available in store, but ordered on Friday Aug. 2nd, not available to pick up until Monday Aug. 5th. Not a big problem, just thout if it was available, I could get it Saturday instead of aftetr work, Tuesday. Obviously, Not a deal breaker but the earliest pick up date should be listed.
As a new rider, CycleGear has helped me build my first set of gear to make me feel confident in learning how to ride as a late bloomer!
I live in Ontario, Canada but travel throughout the US for work. I ordered the windshield and had it shipped to the store in Harrisburg, Pa. They received the windshield the next day. I picked it up without issue a couple days later. My only disappointment is the Harrisburg store is permanently closing.
Easy went in gave my order number and got my gloves it's a pretty straight forward process was in and out in less than 5 minutes
I love the sunbit option it helps me build my credit and gets me off the hook with maintenance
Product came later than expected and it originally said it would come in one to two days. I am returning the product because it is not needed anymore.
I was in a hurry to get a windshield I read the add and it said for 2024 road glide. But when it came it was for a 2023 model. I ended up buying another one from a local retailer and I'm not happy with what I bought
Cycle gear was great in returning
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Classic case of under promise over deliver. Arrived a day early :)
Ordered to store because of possible porch pirates in neighborhood. Ordered on Sunday had email notifications package was ready to pickup on Wednesday
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue