From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or just walk in, and we’ll take it from there! See you soon!
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Disappointed that these are not stocked, but satisfied with the product
Great workers great online service and really good stock of items in store and online
I ordered a helmet and it shipped the next day. Had no problems with the packaging and the helmet is great.
Allowing delivery to store for tourists is awesome. I was on holiday from the UK and wanted to take advantage of the products and prices of Cycle Gear. Excellent service.
Ordered a helmet and blue tooth and a visor everything came early
The guys at the local store were extremely helpful! Worked with my son to find the correct fit.
Great products and service. RPM membership and veteran discounts much appreciated
Always Great with Cycle Gear. Service always smokes the local RN dealership, which is lame!
Love itt! Would buy again my one stop for any motorcycle need
I love shopping at Cycle Gear, the staff in the North Miami Beach and Coral Springs store are always friendly and available!
I was welcomed and made to feel wanted at my local store. The staff spent time answering and explaining all my questions and laid out the options to meet or exceed my needs without any impatience or superiority complex. They just genuinely seemed to want me to have the best experience when I am riding so that I might love it as much as they do. Very refreshing and I want to do business there to help keep that spirit alive! Thank you
Was trying to find an air filter for my bike. Aftermarket part, no part number to go on. Went to cycle gear and they were extremely helpful, they took the time to search online and find the correct part. Very satisfied with my experience.
Figuring out compatibility was very easy and straight forward, delivery was prompt, product received was accurate!
Easy to find what I was looking for, shipping was quicker than estimated
Took a chance, saved over 50% and like new. Will not hesitate on an open merch.
Super easy, both in person and online experience
Got them in 3 days, fit like a charm.
Persistent nipples I ever did have on a rim.
So happy with every purchase online and in store.
Always easy returns, happy and knowledgeable staff. RPM membership program saved me tons of money, especially in the first year or riding when you need everything from gloves to jackets to helmets. Their in store brand is BILT and I love all of the gear they produce for quality and price!
Top notch company all around!
I needed the tire next day. There was a tire in stock in a neighboring store. Instead of that tire being delivered? I had to wait a week for a tire to be delivered Friday m Kentucky.
Sales person at Palm Desert store was not able to print a sale receipt do to computer issues, I'm the kind of person that does not rely on wireless receipt, paper is always better for me. Sales rep at store has complained about the IT support there.
I purchased this helmet at a great sale price because of the color and the brand. The checkout was fast and easy and the product arrived in excellent condition.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.