CycleGear

Items were in stock and it seemed like they shipped the same day. Got it pretty quickly. No hassle returns make it even better. Can't go wrong with Cycle Gear.

Super slow shipping. You had the product in your store and made me wait almost two weeks to get it.
And you charged me for a membership. Put your membership you know where. I Will Not Be Using You Again...

Hunter recommended a great pair of boots for me, and when we found they did not have my size in stock he took care of getting them ordered and sent to my house

I usually shop at store. Made an online purchase. Was exactly what I ordered and super fast shipping.

We had seen the helmets before and decided to go ahead and get them with the extra cardio headset Lay was there and was very helpful I had talked to Mike about it the day before she ordered the helmets and a couple days later mine was in they installed the headset and couldn't be more satisfied great store and employees the gril that installed my headset done a great job,

My e-bike is heavy. The smallest clasp provided with the fork sensor should fit the fork suspension tube on my bike. Installed, the fork sensor should pair with my Helite Turtle e-Vest Airbag and trigger deployment at speeds below 20 mph if I am hit or have an accident.

Please stop using FedEx as the only shipping preference. They are horrible. Give us the option of paying for expedited shipping services, ie: overnight, second day, etc.

New to cycling world. Stopped in to get info on helmet. Employees at store are top notch! Super informative and patient. Highly recommend! Store is very neat and stocked full of merchandise.

I've had a great time shopping with cycle gear, always satisfied with the products, and I love ordering stuff online then just coming into the shop picking it up and heading out

I checked the weather in the location, 70 degrees and sunny! Reality was my was put on the wrong truck! Just be honest, oops sorry. That's cool sh!t. Happens why lie

Returned a pair of boots due to a product malfunction. Selected new boots and were delivered quick. Only complaint I have is that the new boots size is a little big and the right ankle support dogs into the ball of my ankle. I don't notice it so much while riding but the second I get off the bike and stand up I feel the discomfort.

The Gerbing gloves had exposed wires inside the gloves. I returned two pairs of gloves for this reason. After the second pair, I gave it up.Since I had the gloves delivered to my local CycleGear store, the return process was super easy.
The glove shells appear well made. The fit is very similar to AStars, though a bit smaller. I wear AStars Large but XL for these Gerbings.
The staff at my local CycleGear store are the best! My shopping experience with CycleGear is always good. Unfortunately, this time the product was not as good as the store.

I ordered 2 Black wiring harnesses and they sent 2 Red wiring harnesses and they will stick out and be easily seen. They don't address the width of your feet and when I ordered my heated socks and got them, I couldn't get them but half way up my foot. I had to order a different brand name heated sock because they had sold out of the biggest size Gerbing like I wanted. Customer service was very helpful with the return of the heated socks that wouldn't fit.

I went into cycle gear needing an adapter for a Leo Vince lv 10 exhaust. The gentleman advised me he could help and repeatedly asked for the year, make and model of my bike. He placed an order and I went on my way. When I received the order it was the incorrect fit. I went back in store to return and the same gentleman advised me they cannot help with that and he wasn't sure why they said they knew which part to get. I am completely confused as to why waste my time stating they were ordering the correct part for me. Although I appreciate the help I would've fathered been told so I wasn't waiting on a part that was not correct.

Ordered tires to come to the Greensboro location because they were supposed to be $30/tire to be installed. Only to find out when they arrive Greensboro doesnt have a tire mounting machine (not on website). And Winston Salem's isn't working. The closest one is Raleigh. Great. Call local shops and no one wants to install them since they weren't bought from them. Call Raleigh to confirm it's $30/tire. Drive 1.5 hrs to to Raleigh and then get billed $110 because they don't list the disposal fee, the inner tube fee, the tires aren't a flat $30 each, etc. So spent 3 hrs and $20 in gas and had to remove the wheels for something I could have had done a block away for a few extra dollars.

My experience with ordering a product from Cycle Gear online was excellent. The product description was good, but I had further questions. I called customer service and they were able to answer my question which helped me to decide which product to order. The product I ordered came to my house within a quick time and was complete. I recommend ordering online products from Cycle Gear.

Great team to work with at the store. My only problem was the USPS delivery. The item was delivered to the mailbox but the store was not given access to retrieve. Had to wait 5 days because USPS held up the delivery.

I always look here first to cross compare products I'm intrested in.weather I'm in store or online they've helped me find the gear I'm looking for. Weather it was trying on loads of gear to find my size or fixing a mistake while still getting me what I've wanted they've been very communicative.

Staff there was amazing came up to us and talked to us about what helmets we wanted and offered suggestions and would look in the back if they didn't have are size and we looked at 3 or 4 helmets each overall I recommend they also have a pretty good selection of street bike helmets

I'm so impressed that when I had an issue on placing an order, it was answered and resolved in like a couple of minutes. That doesn't happen often anymore. So thank you! I can't wait to give my son this jacket. It looks great … thank you