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CycleGear

Overview

CycleGear has a rating of 4.8 stars from 7,558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

service
813
value
14
shipping
4,016
returns
11
quality
7,353
This company responds to reviews on average within 4 days

Instant Feedback

22,548 reviews
How would you rate CycleGear?
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Ohio
1 review
0 helpful votes
Follow Grace G.
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I'm so impressed that when I had an issue on placing an order, it was answered and resolved in like a couple of minutes. That doesn't happen often anymore. So thank you! I can't wait to give my son this jacket. It looks great … thank you

Date of experience: December 27, 2024
Tennessee
1 review
0 helpful votes
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Great place
April 7, 2025

Overall the staff was super helpful, knowledgeable, and just chill people. They are down to help you with any of your questions and they have all of the answers that I had. The helmet I got was fantastic quality. I love it so much!

Date of experience: March 12, 2025
New York
2 reviews
0 helpful votes
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Happy face
January 6, 2025

Every time I go there staff is always happy to help me out with whatever I need give honest input on gear they sell since they all ride. Because of their excellent customer service, I'm always gonna shop here!

Date of experience: December 23, 2024
Washington
2 reviews
0 helpful votes
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Smooth and seamless purchase and shipping process
January 17, 2025

I purchased a fender online, and since the fender is large I decided to have it shipped to a local Cycle Gear for two reasons: 1. Free shipping is always appreciated (even though I had to drive there), and 2. I got to visit the Cycle Gear store and try on gloves and other riding gear that you can't normally try on from other online vendors

Date of experience: January 5, 2025
Washington
1 review
0 helpful votes
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Fit perfectly 2018 Street Glide
January 30, 2025

Bought the docking hardware and I had no issues installing. It came with hex hardware instead of the Harley torx hardware. I had bought an Amazon luggage rack and sissybar/backrest and they fit a little snug. Even with the tight fit, I'm still able to remove and install the luggage rack/sissybar with ease.

Date of experience: January 20, 2025
North Carolina
1 review
0 helpful votes
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Great with returns and guiding you to the right product. I haven't once had a bad experience with staff and have lots of toys for boys and girls who ride.

Date of experience: May 2, 2025
Wisconsin
1 review
0 helpful votes
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Fast shipping, good quality
April 2, 2025

I ordered pinlock inserts for my 2 face shields, the shipping was fast and the pinlocks were great. One didn't fit very well but the visor I put it on came from Amazon so it was off brand, I blame that rather than the pinlock itself. It fit the visor that came with my helmet perfectly fine. Price was reasonable, would definitely order again.

Date of experience: March 23, 2025
New York
2 reviews
0 helpful votes
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Customer service was excellent. Both my wife and I were fitted with helmets. Mine had to be ordered to get the color I wanted. It was delivered within 5 days.

Date of experience: March 19, 2025
Nevada
1 review
0 helpful votes
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Alpinestars pants and quad lock phone mount
April 26, 2025

Ordered pants in a size 34 after trying on a 36 in-store. Quad lock mirror mount unavailable in store so ordered via site. Everything arrived as expected and worked great.

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
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Had what I needed when others didn't
April 25, 2025
Updated review

I wanted a very specific tire for a specific type of machine (electric unicycle), and while there were but few local options, Cyclegear had the tire delivered in 3 days.

Date of experience: April 15, 2025

Had what I needed for a reasonable price, with an easy...
April 13, 2025
Previous review

Had what I needed for a reasonable price, with an easy checkout.

Date of experience: April 3, 2025
Missouri
1 review
0 helpful votes
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Great job!
April 30, 2025

Ordered, guy called to confirm, shipped that day (I ordered overnight). On time. Very happy. Will order again, possibly even shop in person some time.

Date of experience: April 11, 2025
Texas
1 review
0 helpful votes
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Store Employee Was horrible!
April 3, 2025

When i went to pick up my item the employee asked me if i had received a phone call telling me my order was ready for pickup. I said "no" but i had received an email that it was delivered and ready. He rudely told me that no one checks in any orders over the weekend and it would take him awhile to locate my item and scan it in. After asking me a second time what i had ordered he finally found it and handed it to me. I said "I dont think this is the right item" and he walked off and didnt say a word.

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Good price along with fast shipping.
April 2, 2025

Originally ordered from Amazon and waited for weeks for both the large size container and a small container. Canceled the order and reordered it from you. Same price as Amazon free shipping and was here in a few days. Very very happy. Thank you!

Date of experience: March 23, 2025
New York
1 review
0 helpful votes
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Great experience
March 23, 2025

I recieved alot of help picking out my first full face helmet. And also bought a comms system. Once my delivery came they installed the comms explained everything to me in detail and was thoroughly happy.

Date of experience: March 13, 2025
New York
1 review
0 helpful votes
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Delivery
February 24, 2025

Always very satisfied, but this time I guess one of my order decided to visit the US before it got to me. I guess an extra sauce with FedEx. Only one issue from all the perfect precious orders

Date of experience: February 14, 2025
Indiana
1 review
0 helpful votes
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Good Riding Jeans but...
January 12, 2025

These are the best confort fit jeans I have purchased so far. The only thing is that it does not come with any of the pads unlike any other jeans from this brand. Not sure why as the tag says it does but when bought from cyclegear, they do not. Just be aware of that if you purchase.

Date of experience: January 2, 2025
California
1 review
0 helpful votes
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Not acceptable
February 10, 2025

Ordered a throttle body for my dirtbike and the site said it should fit and I got the part late and when it arrived I had the part and it came with the instructions but the instructions had pictures of a completely different part and how to install the wrong part and not the part I was supplied with 70$ down the drain, at the end of the day it didn't work thanks for nothing

Date of experience: January 31, 2025
Oregon
1 review
0 helpful votes
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Order Complete
March 24, 2025

Bought off website...delivered to store.Notified to pick up...Picked up at store with employee and had no problems

Date of experience: March 24, 2025
California
1 review
0 helpful votes
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Good service
March 31, 2025

Easy to order and receive at your home or in store. Both shipping times are the same. Only part I wasn't too big on was it took almost 2 weeks to receive my package.

Date of experience: March 21, 2025
Oregon
1 review
0 helpful votes
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Love the storage rack from Cycle Gear
April 5, 2025

I'd been trying to find a rear storage rack for my rebel 500 that wouldn't interfere with the small one I already have attached. This one fits perfectly!

Date of experience: March 26, 2025