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CycleGear

Overview

CycleGear has a rating of 4.8 stars from 7,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.

service
818
value
14
shipping
4,020
returns
11
quality
7,391
This company responds to reviews on average within 4 days

Instant Feedback

22,673 reviews
How would you rate CycleGear?
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Tennessee
1 review
0 helpful votes
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Great shipping time
April 6, 2025

Ordered tires online for in-store pickup. They arrived faster than promised. The employee at the store was very friendly and efficient. Overall very positive experience. Will purchase my next set of tires from here as well

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Decent Cover
April 13, 2025

Cover is decent, say has a lifetime warranty so we will see. Thin and easy to install. Seems more general fits for many machines. With supplied strap cover doesn't stay very secure on my HD7. Will serve its purpose.

Date of experience: April 3, 2025
Florida
1 review
0 helpful votes
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Had parts
April 26, 2025

Took a little bit to weed through what I was looking for. Luckily part numbers were similar enough to get exactly the windshield I needed. Shipping on the other hand was interesting. On-trac has always been an issue where I live. Was happy to receive a text from my neighbor say she had my parcel. Apparently the driver got lost and couldn't speak English to get directions.

Date of experience: April 16, 2025
Kentucky
1 review
0 helpful votes
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Wife's jacket
April 23, 2025

My wife ordered an alpinestars jacket and loves it. Make sure you consider that a-stars is an Italian company and therefore seems to size things small. I ordered a jacket from them and had to return it to size up. I'm not fat by any means or jacked. But my forearms were too constricted in a medium sized jacket and so I sized up to a large. Other than that, the quality is exceptional and the customer service is easy

Date of experience: April 13, 2025
Louisiana
1 review
0 helpful votes
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Birthday gift
May 2, 2025

There was a delay in delivery because of a problem with address. It took a few extra days and a couple of phone calls. In the end the people I talked with were polite and helpful. My son was thrilled with his jacket and it fit well.

Date of experience: April 21, 2025
Nevada
1 review
0 helpful votes
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Leather Riding jacket purchase
May 9, 2025
Updated review

Pickup was smooth. The jacket fit me well, except it did not include the safety armor. The sales consultant was very helpful in helping me pick the proper size and was able to insert it to the jacket with no issues.

Date of experience: April 24, 2025

Easy peasy!
April 28, 2025
Previous review

Easy peasy!

Date of experience: April 18, 2025
Maine
1 review
0 helpful votes
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Cycle Gear Experience.
May 3, 2025

I received a gift card to Cycle Gear for my Birthday. When I went into look for a new helmet. I had an idea of what I was looking for. The staff in Woburn was friendly, knowledgeable and helpful in choosing the helmet. I had to order it and that whole process was efficient and speedy!

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Walked into the store and was help immediately by the lady at the counter. She checked for stock on the part and didn't have it. But then she said she could order it and have it delivered to my house. Very convenient, very fast.

Date of experience: April 22, 2025
California
2 reviews
0 helpful votes
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Pre-used and damaged goods
April 14, 2025
Updated review

The delivery was 3 days late and tracking did not work. When the boots were received I noticed a cut on the side of one and scuff marks, soles were also slightly worn. So this must have been a damaged and used return, not good as they were advertised a new! Only conciliation is they were 50% off and I do like the boots.

Date of experience: April 4, 2025

Commander III Tires
March 21, 2024
Previous review

Pretty efficient, tires look good, only downside is the date code showed they are 18 months old

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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Awaiting for my front michelin road 6 to be installed on my whee for a triumph speed triple 1200 rs. We will see how it goes as the tech mentioned about possible breaking my TPS & it would 3 to 4 day for installation. I raining this week, so it ok. But man that is slow..

Date of experience: March 26, 2025
Wisconsin
1 review
0 helpful votes
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Round tires
April 17, 2025

They arrived quicker than expected. I don't know what else to say, because we have not mounted them yet. It may be some time before we have them mounted as the rims need to be refinished and clear coated. Hope that is 50 words..

Date of experience: April 7, 2025
Mississippi
1 review
0 helpful votes
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Split shipment
May 2, 2025
Updated review

I ordered 2 tires, rim strips and Tubes. The Shipment was split into 3 separate shipments. Tires came first, 1 tube and both rims strips came a day or so later. The other tube was a week later. I wound up using one of my old tubes so I could finish the project.

Date of experience: April 16, 2025

Site is easy to use, prices are competive, slection...
April 18, 2025
Previous review

Site is easy to use, prices are competive, slection is good, what else is there.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Effortless experience renewing my RPM membership!
May 9, 2025
Updated review

Cycle Gear's process for renewing my RPM membership for another year was straightforward and seamless. I was able to easily use points earned through store purchases to renew RPM. Great site and service experience!

Date of experience: April 18, 2025

Efficient and clear shopping experience!
April 28, 2025
Previous review

Efficient and clear shopping experience!

Date of experience: April 18, 2025
Illinois
1 review
0 helpful votes
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Overall, a great experience!
April 26, 2025

Overall a great experience. The store itself carries a variety of items and has a great inventory. I was looking for a new helmet. The employee helping me answered all my questions and took the time with me while I tried on a variety of different helmets. I did find a helmet I liked, but the store did not have the color I wanted, so I ordered it online. It was shipped to my house at no extra cost and it only took three days for it to arrive. I would recommend this store!

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Perfect
May 3, 2025

I couldn't find the size I wanted nearby so I reached out to cycles gears customer service to help me locate my size. Their response was quick. Once they found my size, they sent me the link to which I quickly ordered the jacket I wanted! It got here a day early and I'm absolutely loving my brand new riding jacket. I'm thankful to cycle gear for helping me with everything and will continue to show my support. Thank you Cycle Gear, Nicholas

Date of experience: April 23, 2025
Alaska
4 reviews
0 helpful votes
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This was for an "open box" item, great value, many thanks.
April 8, 2025
Updated review

I'm very happy with what I received, an "open box" item which was a pair of boots. The discount made these an incredible value the the size was perfect for me. Delivery was fast and overall, I'd do it again.

Date of experience: March 29, 2025

Fast and simple
November 26, 2024
Previous review

Fast and simple

Date of experience: November 16, 2024
New York
1 review
0 helpful votes
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Cycle Gear saved the day
April 4, 2025

The staff were very helpful with the Quid tires I was looking for. I had gone to 3 other companys and none of them would help us out. Your company knew exactly what we needed and ordered them right away.

Date of experience: March 25, 2025
Virginia
1 review
0 helpful votes
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Excellent service!
April 18, 2025

The shop had a variety of things for me to try on as a new rider. When they didn't have the jacket that I wanted in stock in my size, they shipped it directly to my house (I live nearly two hours away). Initial delivery time said it would arrive at the end of the next week, but I received it within two business days. I would definitely recommend this shop, especially for those who are new and wanting to try on different gear.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Tires are great. Had to replace the rear tire after a road incident destroyed the first one. Would buy again when these finally wear out. Haven't had them long enough to judge wearing, but surely handle well and give a great sense of confidence even on wet roads. As for delivery, I was notified multiple times that the tire would arrive on Sunday. Finally showed up on Tuesday. Fortunately I was outside when the delivery truck pulled up and handed me a box that was addressed to someone else. Upon checking back at the truck, he found the tire. Not CycleGear's fault.

Date of experience: March 25, 2025
Georgia
1 review
0 helpful votes
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My Order
May 9, 2025

As far as actually ordering and receiving my order from cycle gearit was great. The only gripe i have with my overall experience is that I wanted a specific item but I never seemed to find it readily available in my size. I could find several open boxes and other colors and models but it was really hard to find the size I needed. I pretty much had to stalk the website to make sure it was still available until I could purchase it.

Date of experience: April 29, 2025