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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Mike U.
California
1 review
0 helpful votes
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I had a great experience with Custom Ink. The group order form allowing each person to choose their size & pay individually was such a stress reliever for me: Not having to chase anyone for payment. The product is everything I envisioned. Thank you for making it so simple.

Date of experience: September 3, 2020
Anna S.
California
1 review
0 helpful votes
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It was easy to make my design on online, both from a computer and my phone. However, I tried to tweak the design to make an adult shirt and kid shirts, but I was not able to add different products to my cart or mix and match products easily. I would have ordered more, but it was too frustrating. I instead just ordered the toddler size shirts.

Date of experience: September 3, 2020
Andrew T.
California
1 review
0 helpful votes
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Best company ever!
June 8, 2020

Best company ever! They worked with me to fix my issue, the best part... it was a HUMAN and not an automatic robot!

Date of experience: September 3, 2020
Frank C.
California
1 review
0 helpful votes
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The products I received were wonderful and wonderfully packaged. For $13, I would expect the quality of material of the baseball tee to be a little better, but the product was great overall.

Date of experience: September 3, 2020
Daniel S.
California
1 review
1 helpful vote
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The printing looked good, but the shirt quality was horrible. Very disappointed. I paid $35 for shirt that is worse quality than one you would find at Walmart. Now, I'm generally not a picky person when it comes to this stuff, but when I'm not going to end up wearing the shirt it was a big waste of time and money.

Date of experience: September 3, 2020
David K.
California
1 review
0 helpful votes
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As usual a great job by CustomInk. I actually ordered and then realized I needed another shirt, contacted customer service and they updated my order immediately and all shirts arrived together. Best customer service around.

Date of experience: September 3, 2020
William Y.
California
1 review
0 helpful votes
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I had to pay extra for them to come together the two items To be together and they didn't come together I get the other one today on Monday I got the other one last Friday that's OK but I paid extra to have them sent together I'd appreciate any feedback

Date of experience: September 3, 2020
Anthony I.
California
1 review
0 helpful votes
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Easy to use website, quality product that shipped on time.

Date of experience: September 3, 2020
Stephen V.
California
1 review
0 helpful votes
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Great site to turn your creative ideas into reality!

Date of experience: September 3, 2020
Amy L.
California
1 review
0 helpful votes
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Wonderful job!
June 8, 2020

Wonderful job! I love the t-shirt and so does my husband! Great Great product!

Date of experience: September 3, 2020
Kevin T.
California
1 review
0 helpful votes
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Awesome website!
June 8, 2020

Awesome website! Super easy to use and lots of options for text and images. Images printed great on the shirt and weren't stiff like screen printed shirts I've gotten in the past.

Date of experience: September 3, 2020
Bill A.
California
1 review
0 helpful votes
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A bit pricey, for 2 shirts, but great quality, and service

Date of experience: September 3, 2020
Paul S.
California
1 review
0 helpful votes
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Love custom ink
June 8, 2020

Love custom ink. Thank you for making the last minute change when we spotted it on the proof. Your team is the best.

Date of experience: September 3, 2020
Alex J.
California
1 review
0 helpful votes
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I need someone to reach out to me. The shirts I received are already peeling only worn for a few hours this makes it look like the quality is not good

Date of experience: September 3, 2020
Daniel D.
California
1 review
0 helpful votes
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Order came in before the order date. Every step of the experience was very clear and easy to track.

Date of experience: September 3, 2020
Joe G.
California
1 review
0 helpful votes
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Customer service team was AWESOME! Easy to fulfill and adjust as needed! A really personalized service! Shirts were awesome!

Date of experience: September 3, 2020
Amy J.
California
1 review
0 helpful votes
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I appreciate custom ink's service and following up about the design. Excellent customer service and pretty good product.

Date of experience: September 3, 2020
John L.
California
1 review
0 helpful votes
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My customer service rep gave her 100% and kept me informed in all stages of the process. Working with her made the experience as a whole unforgettable, thank you.

Date of experience: September 3, 2020
Sam E.
California
1 review
0 helpful votes
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I placed a rush order for a birthday gift and they came through with no hiccups! Guaranteed the delivery date and was delivered 2 days earlier than expected! The shirt is perfect, the custom logo was printed perfectly and I am extremely happy with my order! Will definitely use Custom Ink again in the future!

Date of experience: September 3, 2020
Mary D.
California
1 review
0 helpful votes
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Very happy with the t shirts & how quickly I was able to have them delivered. They are high quality shirts.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States