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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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David H.
California
1 review
0 helpful votes
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I luv Custom Ink!
May 27, 2020

I luv Custom Ink! The timeliness of response once you submit an order is great. I wish there was a way for me to have customers shop and order shirts directly from my personal website. Other than that, keep up the good work!

Date of experience: September 3, 2020
Jennifer F.
California
1 review
0 helpful votes
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Overall the experience has been good but the quality of the shirt material is not meeting our expectations. The quality of material from the first order is noticeably better.

Date of experience: September 3, 2020
Patricia P.
California
1 review
0 helpful votes
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I enjoy working with custom ink. They do the best they can over the internet.

Date of experience: September 3, 2020
Stephanie B.
California
1 review
0 helpful votes
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Great customer service. Might need to investigate more on t-shirt brands/quality.

Date of experience: September 3, 2020
Michelle N.
California
1 review
0 helpful votes
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I had no problem ordering and dealing with the website or the follow up call with CUSTOM INK. The staff was familiar with my the source of my quote and even got a kick out of the concept of the shirt. Very friendly company.

Date of experience: September 3, 2020
John I.
California
1 review
0 helpful votes
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I love the customer service I received from Custom Ink. Every time I would call they were happy, personable, and very willing to change any aspect of my order without hesitation. They even helped provide ideas for me about what I was hoping the end result would look like! By FAR my favorite online ordering service EVER.

Date of experience: September 3, 2020
John Y.
California
1 review
0 helpful votes
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The website is user friendly. Uploading artwork and sizing it onto the product is easy. Placing my order was easy as well and I appreciate free shipping to APO. The print is clean as well. My only issue was that the product was the wrong color and the packaging was very poor. The towels I had ordered through you guys were much more nicely packed, and the product was the correct color.

Date of experience: September 3, 2020
Jason W.
California
1 review
0 helpful votes
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Very disappointing iron ons. I should have paid more attention to what I was buying.

Date of experience: September 3, 2020
Ben A.
California
1 review
0 helpful votes
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Experience was great. The weight of the tee is perfect as I wanted one that was slightly on the heavier side. The order was completed, mailed and received much faster than I anticipated during these difficult times. I will certainly use Custom Ink again.

Date of experience: September 3, 2020
Cynthia C.
California
1 review
0 helpful votes
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Experience great aside from fabric of shirt. Quality of printing excellent.

Date of experience: September 3, 2020
Betty T.
California
1 review
0 helpful votes
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Lacey was great to work with! We needed to place a last minute order, and she took care of everything - making several changes to the proof to get exactly the way we wanted. I was very happy with the quick response times and how easy she made the proccess.

Date of experience: September 3, 2020
Anthony L.
California
1 review
0 helpful votes
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The Order came amazing the image and numbers were great nothing wrong with the shirt! I would recommend this website to people

Date of experience: September 3, 2020
Brian M.
California
1 review
0 helpful votes
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Experience was great! It did take multiple proofs to get my image exactly the way I wanted it though. That's because I had an image of something that was embroidered so the art team had a difficult time make that into a digital file. After all the proofs, the artwork turned out great and I am very pleased with my custom gear.

Date of experience: September 3, 2020
Jack Q.
California
1 review
0 helpful votes
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I love my shirt my family n friends also love it my experience with your company was very satisfying and my shirt I ordered was absolutely perfect I will use your company for my future designs and I will recommend your company to others as well thank you for your service

Date of experience: September 3, 2020
Diane N.
California
1 review
0 helpful votes
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Fear not
May 28, 2020

Fear not. This is a good company. You can trust them to do a good job with your work.

Date of experience: September 3, 2020
David U.
California
1 review
0 helpful votes
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COMPLETELY SATISFIED! My shirt turned out great, the logo wasn't pressed on it feels good, quality of the logo is amazing and clear!

Date of experience: September 3, 2020
Brenda A.
California
1 review
0 helpful votes
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Very happy with my shirt and print! Excellent customer service

Date of experience: September 3, 2020
Donna X.
California
1 review
0 helpful votes
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Custom Ink always provides great service and timely communication

Date of experience: September 3, 2020
Robert Q.
California
1 review
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It came sooner than I expected which was great! Overall it was a good process, again just wished I knew what I material of the shirt was before I got it.

Date of experience: September 3, 2020
Martha Z.
California
1 review
0 helpful votes
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My experience was great i would just like to be able to order any type of t shirt i want.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States