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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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George E.
California
1 review
0 helpful votes
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User friendly both on mobile device or computer, the visual Preview is exact to the Item received

Date of experience: September 3, 2020
Margaret L.
California
1 review
0 helpful votes
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I am very pleased with my shirt and the service. I would definitely like to make more custom products with this company.

Date of experience: September 3, 2020
Jay O.
California
1 review
0 helpful votes
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One frustrating item was that orders I deleted prior to submission were still sent. I am not sure if we then had to pay for those shirts. On my end, I printed the list after I deleted, but the one sent with the order still had them included.

Date of experience: September 3, 2020
Sarah B.
California
1 review
0 helpful votes
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Greatly appreciated the customer service and the speedy delivery. I had to change the t-shirt sizes after already placing the order and I emailed the customer service email, they fixed the sizes ASAP and were willing to make any other changes I needed. The design lab does a great job of showing exactly what the shirts will look like!

Date of experience: September 3, 2020
Maria F.
California
1 review
0 helpful votes
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Overall the service was great and the T-Shirts came really quick. The online site was really good and easy to use.

Date of experience: September 3, 2020
Chris G.
California
1 review
0 helpful votes
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Unfortunately, I mailed it direct. It was a gift for my "other Mom" and my friend, her daughter, liked it sooo much she wanted to keep it for herself although the message on the shirt was clearly not for her. My friend is very brand and quality conscience. She loved the color of the shirt and design. It was better than me seeing it for myself. The shirt was a wow!

Date of experience: September 3, 2020
Angela B.
California
1 review
0 helpful votes
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The quality of the T shirt is not what I was looking for. It is too heavy a cotton and I thought it was a v neck style. (The design looks good, I just do not like the shirt itself.)

Date of experience: September 3, 2020
Joseph F.
California
1 review
0 helpful votes
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Great
May 28, 2020

Great - easy, positive, and fast! Will order future things needing printed from Custom Ink.

Date of experience: September 3, 2020
Amanda H.
California
1 review
0 helpful votes
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Fabulous experience from finding the right shirts, creating the artwork and receiving high quality shorts that will help build my brand. Will be using Custom Ink again for suire!

Date of experience: September 3, 2020
Robert A.
California
1 review
0 helpful votes
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Soo happy with my custom shirt! I totally screwed up and did the text too low but they corrected it for me and it looks so much better than I did. Super appreciative of that.

Date of experience: September 3, 2020
Jeff T.
California
1 review
0 helpful votes
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Overall exceptional experience and speedy service from start to delivery!

Date of experience: September 3, 2020
Scott T.
California
1 review
0 helpful votes
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The person I spoke to Becca I believe her name was. Was very helpful and nice.

Date of experience: September 3, 2020
Cynthia O.
California
1 review
0 helpful votes
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Customer service is always good. Website is ok. Pricing seems to be getting higher and higher.

Date of experience: September 3, 2020
Jim R.
California
1 review
0 helpful votes
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I've always had great experiences with Customink! This was no exception... My order even arrived 2 days early!

Date of experience: September 3, 2020
Joe E.
California
1 review
0 helpful votes
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We have done quite a bit of business with you and have always received excellent customer service and have been happy with all the products so far.

Date of experience: September 3, 2020
Eric N.
California
1 review
0 helpful votes
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I can not say enough about the good service I received on phone and online. Your reps made it so easy to order what we wanted. Many thanks.

Date of experience: September 3, 2020
Robert P.
California
1 review
0 helpful votes
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I was very impressed with Custom Ink. They have a very user friendly website to create your own design on clothing. I had never designed a t-shirt before but was easily able to apply my grandson's doodle to a colored t-shirt which highlighted his design. My grandson was very happy with the Carolina Blue t-shirt which displayed his artwork so well!

Date of experience: September 3, 2020
Janet D.
California
1 review
0 helpful votes
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Great!
May 28, 2020

Great! Custom Ink checked in with me on my design before printing it and it shipped so fast! Love my frosted customized cups!

Date of experience: September 3, 2020
Tony K.
California
1 review
0 helpful votes
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My only complaint is that when searching for color options for no minimum, the search is a little misleading. It does pull up all the options for no minimum, but also for options that require a minimum. I would have preferred to get my design on a different color hoodie, but even though I found it searching through the no minimum options, but it was actually for 6+ orders.

Date of experience: September 3, 2020
George R.
California
1 review
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Perfect
May 28, 2020

Perfect. The site made the message look bigger. But it came out small

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States