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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Elizabeth G.
California
1 review
0 helpful votes
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I had a great experience using custom ink and they were so helpful along the process!

Date of experience: September 3, 2020
David F.
California
1 review
0 helpful votes
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Fantastic print quality. The colors came out accurate and look great. The feel of the print seems very durable and professionally done. The online design tools are intuitive and easy to use to get the perfect design. Over all I'm satisfied in my decision to use custom Ink. I will no doubt use their service again.

Date of experience: September 3, 2020
Kimberly N.
California
1 review
0 helpful votes
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Great Customer Service from everyone I had to "chat" with -- personnel is awesome, professional but at same time made me feel comfortable - great personalities.

Date of experience: September 3, 2020
Paul A.
California
1 review
0 helpful votes
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I love using custom ink. It's simple and incredibly fast, and I love how communicative the process is.

Date of experience: September 3, 2020
Jack O.
California
1 review
0 helpful votes
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I ordered a t-shirt with a photo of my son on the front. The order was processed super quick and I was surprised how good the quality of the picture was. I am very pleased and would recommend this site. Thanks!

Date of experience: September 3, 2020
Lisa B.
California
1 review
0 helpful votes
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The experience with your company has been great. We plan to order some more product.

Date of experience: September 3, 2020
Amy O.
California
1 review
0 helpful votes
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Great product but really wish that I didn't have to buy in bulk to get desired shirt color. I bought a single white shirt with my digital design because all the other colors required a minimum of 7 shirts (of same color, design). How many individuals do you know have 7 identical shirts. A smaller minimum would work for me.

Date of experience: September 3, 2020
Jason Y.
California
1 review
0 helpful votes
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My items looked great! One of the cotton totes I ordered, the design bled through to the back. The rest of the items were fine.

Date of experience: September 3, 2020
Linda S.
California
1 review
0 helpful votes
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Custom ink did an awesome job. I definitely will be shopping with you all again.

Date of experience: September 3, 2020
Betty N.
California
1 review
0 helpful votes
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It was good, I will buy again, it wasn't the color sweater I wanted but it was the one I could get for 1 sweater, which is all I wanted.

Date of experience: September 3, 2020
Amy U.
California
1 review
0 helpful votes
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I only had two shirts made for myself so shirt selection and quality was small. The digital printing and color is spot on, image is clear and sharp. Two things I would change, one, absolutely a thicker shirt material, size ran small and concerned about shrinking in the wash and two, wished I made the image cover more of the shirt. Overall, satisfied.

Date of experience: September 3, 2020
Dorothy Q.
California
1 review
0 helpful votes
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Ordering through Custom Ink was an easy experience, from submitting my own design to approving proofs. I appreciate the amount of care and tracking that's available. The only mistake was receiving an email asking for feedback from a product I didn't order. I work in ticketing queues myself, so understand how mistakes can happen.

Date of experience: September 3, 2020
Michael C.
California
1 review
0 helpful votes
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This is the fourth time I have purchased Camp Granna shirts for our grandchildren for their summer wising with us.

Date of experience: September 3, 2020
Sandra W.
California
1 review
0 helpful votes
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Very easy process
May 21, 2020

Very easy process. Final product just like it looked on site.

Date of experience: September 3, 2020
Anthony O.
California
1 review
0 helpful votes
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Everything was top-notch ease-of-use options for graphics and fonts got exactly the T-shirt I wanted with excellent digital printing on high quality T-shirt

Date of experience: September 3, 2020
Dan L.
California
1 review
0 helpful votes
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You guys are great my shirts came out better than I expected. I'm definitely buying from you again.

Date of experience: September 3, 2020
Angela I.
California
1 review
0 helpful votes
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So delighted with my Get Along shirt with tree heart design and italic lettering! Great quality Hanes Beefy t-shirt in black! The 4x size will allow 2 large individuals to cram in there, the whole idea of the Get Along shirt! Website was easy to work with and so pleased with the prompt production and shipping! Thank you for the great service!

Date of experience: September 3, 2020
Diane P.
California
1 review
0 helpful votes
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There service was great. I had to get permission to use a photo. They took the time and found where the artist was si I can email him for permission. Everything worked out great. With the delay of getting permission, they still had the t-$#*!ts to me before the deadline.

Date of experience: September 3, 2020
Scott E.
California
1 review
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Custom Ink has it down. Easy website. Easy changes. Great staff and communication. We couldn't be more happy with our tee shirts. Would not hesitate to order from them again and will certainly recommend them at any opportunity.

Date of experience: September 3, 2020
John N.
California
1 review
0 helpful votes
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The communication was amazing. If I needed to call, a human was there to pick up the phone. If there were any issues (even a shipping delay of a couple days,) I was notified and people were there ready to help. I knew that my graphic was going to be a difficult one but we talked about the colors and any issues that might occur and when I put my trust in Custom Ink, you guys came through!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States