business logo of Custom Ink

Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Mike Z.
California
1 review
0 helpful votes
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Overall, the shirts look great. The material is good quality.

Date of experience: September 3, 2020
Anna C.
California
1 review
0 helpful votes
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Overall service was great! I was completely satisfied with my custom shirt! I will be ordering more soon!

Date of experience: September 3, 2020
Jessica K.
California
1 review
0 helpful votes
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I have always preferred to use a small company over big, but I'm glad I gave yours a shot! Customer Service was great, product is perfect, our design looks awesome! I really couldn't have asked for more. Oh and it shipped exactly when you said it would. Going through this pandemic I wasn't sure what to expect, but you guys were on top of everything. Thank you so much, would definitely order again.

Date of experience: September 3, 2020
Rebecca W.
California
1 review
0 helpful votes
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The overall experience was fine. It was easy to upload artwork and order, and the shirt arrived quickly, however, the product looks different than it did online and I'm frustrated that I haven't been able to get a response regarding trying to complete a return. This was my first time using custom ink so I hesitate ordering from custom ink again, even though I've heard pretty good things about the company.

Date of experience: September 3, 2020
Sharon Q.
California
1 review
0 helpful votes
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Very good product
May 21, 2020

Very good product. Love it just as I ordered. Great price also. Will be using again for sure.

Date of experience: September 3, 2020
Barbara N.
California
1 review
0 helpful votes
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The customer service was amazing! They asked me questions to make sure they got the shirt exactly right and they still delivered the shirt on time!

Date of experience: September 3, 2020
Dorothy Y.
California
1 review
0 helpful votes
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Have done business with you in the past. And will continue to. May even start an at home business using my cat as the main theme for fake restaurants, bars, hotels, etc.

Date of experience: September 3, 2020
Laura G.
California
1 review
0 helpful votes
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The shirts looked great! Every detail was perfect and the delivery time was exceptional!

Date of experience: September 3, 2020
Donna W.
California
1 review
0 helpful votes
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So easy to use!
May 21, 2020

So easy to use! The shirt is perfect, couldn't have asked for it to be better..

Date of experience: September 3, 2020
Anna D.
California
1 review
0 helpful votes
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My second time purchasing from you guys. And yes, I will order again

Date of experience: September 3, 2020
Anthony C.
California
1 review
0 helpful votes
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Based on the above, I would be very reluctant to order anything from Custom Ink going forward. The shirt is not wearable, and this tells me that I cannot trust the quality as advertised.

Date of experience: September 3, 2020
Eric C.
California
1 review
0 helpful votes
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First time user, very impressed with print quality, prompt response, follow up and communication

Date of experience: September 3, 2020
Dan L.
California
1 review
0 helpful votes
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I can always expect high quality work from Custom Ink. We have ordered many times with our Company logo and they never disappoint! Thank you!

Date of experience: September 3, 2020
Brian A.
California
1 review
0 helpful votes
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I was surprised at how affordable my order was even happier when I saw the quality of my printed shirts. I will definitely be ordering again! Thanks, Custom Ink!

Date of experience: September 3, 2020
Kevin V.
California
1 review
0 helpful votes
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Great experience
May 21, 2020

Great experience. Will order again! 5 stars, would recommend!

Date of experience: September 3, 2020
Shirley X.
California
1 review
0 helpful votes
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The salesperson that I spoke with was extremely helpful, professional, empathetic and patient. Please tell her thank you so much. Shirts look great and the logo is awesome.

Date of experience: September 3, 2020
Mike K.
California
1 review
0 helpful votes
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It's always a complete pleasure to work with Custom Ink! The customer service representatives go above and beyond in the service they provide, always offering patience and great support! Thank you for another great experience with Custom Ink!

Date of experience: September 3, 2020
Kathleen W.
California
1 review
0 helpful votes
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I had a great experience with Custom Ink, the morning after I placed my order it occurred to me that I left a shirt out, but took only minutes on the phone to add it to the order.

Date of experience: September 3, 2020
Nicole G.
California
1 review
0 helpful votes
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My overall experience with Custom Ink was positive, professional and heavy on personal contact and support. This is an A+ business, one that I will use again in the future.

Date of experience: September 3, 2020
Jim M.
California
1 review
0 helpful votes
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Pate with extremely helpful and very quick to respond, if it weren't for him I wouldn't have purchased anything.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States