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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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John U.
California
1 review
0 helpful votes
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CustomInk went above and beyond with getting my design exactly how I wanted it. I absolutely love the products I received and they turned out just how I imagined them.

Date of experience: September 3, 2020
Mike X.
California
1 review
0 helpful votes
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The communication was great. I received the item quickly and it was packaged well. But, the quality of the shirt was so bad that I am not sure I will re-order.

Date of experience: September 3, 2020
William W.
California
1 review
0 helpful votes
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Amazing!
May 19, 2020

Amazing! Would totally order again! Prompt safe service :)

Date of experience: September 3, 2020
Susan E.
California
1 review
0 helpful votes
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CustomInk needs to be your absolute first choice for custom shirts. I had never designed or made a "custom made" T-shirt and they made the design, build and order process a simple and efficient experience. I had to speak to customer service on a Saturday to change the shipping method and the phone was picked up in less than a minute and my change affected in less than three. The person that answered the phone could not have been nicer or more professional and efficient. Pricing was extremely fair and communication spectacular. I cannot recommend this company any more highly. I will be ordering from them again.

Date of experience: September 3, 2020
George R.
California
1 review
0 helpful votes
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Customer service is great! Made ordering in bulk very easy

Date of experience: September 3, 2020
Stephanie Q.
California
1 review
0 helpful votes
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I always have a great experience ordering from Custom Ink for both products and service.

Date of experience: September 3, 2020
David Y.
California
1 review
0 helpful votes
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Had an amazing experience and with a lil help from theyre support team my product came out wonderful and everyone was happy with it

Date of experience: September 3, 2020
Michelle Y.
California
1 review
0 helpful votes
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My item was shipped quickly and came out great! I was contacted about my original image, as they felt it may be blurry and they helped me get a clearer one.

Date of experience: September 3, 2020
Jim F.
California
1 review
0 helpful votes
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My shirt is perfect. I have bought from you before, and I'm impressed by the quality of the fabric and the design was exactly to my specs.

Date of experience: September 3, 2020
Mike L.
California
1 review
0 helpful votes
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This is the 4th or 5th time I have ordered T-shirts for my class. You do a great job. The customer service rep who checked my order this year was particularly good. It's nice to work with a company that is 100% customer friendly.

Date of experience: September 3, 2020
Christine W.
California
1 review
0 helpful votes
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I placed this order for an annual trip with my friends. I received a quality product and I received the product in about ten business days, with plenty of time remaining before my trip. My group is very satisfied!

Date of experience: September 3, 2020
Brenda F.
California
1 review
0 helpful votes
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Great product overall. Very satisfied and deciding on larger order.

Date of experience: September 3, 2020
Angela T.
California
1 review
0 helpful votes
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You have been a yearly inspiration for products personalized for our annual summer days in northern Wisconsin at Island Lake. We always provide some CustomInk clothing or items for family and grandchildren in remembrance of the visit.

Date of experience: September 3, 2020
Jay U.
California
1 review
0 helpful votes
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Customer service was so helpful and very friendly. I'm totally in love with my shirt they created for me! Definitely ordering more!

Date of experience: September 3, 2020
Paul E.
California
1 review
0 helpful votes
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Amazing product and turnaround. Even better customer service and attention to detail!

Date of experience: September 3, 2020
Sandra X.
California
1 review
0 helpful votes
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I am very bad at using computers. It was very easy to get a person on the line to help complete the order. I got the help I needed no problem.

Date of experience: September 3, 2020
Amanda G.
California
1 review
0 helpful votes
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Great experience and fantastic service! I love CustomInk and would recommend to anyone needing custom designer products.

Date of experience: September 3, 2020
Paul M.
California
1 review
0 helpful votes
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The only negative was the fact I could only choose white in the Sport Tek shirt when ordering one shirt. Otherwise, supremely rapid delivery. Thanks!

Date of experience: September 3, 2020
Brian F.
California
1 review
0 helpful votes
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Very pleased with the speed at which the order was processed and ship. Design team was helpful and received everything I asked for.

Date of experience: September 3, 2020
Stephen F.
California
1 review
0 helpful votes
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Custom Ink knows the meaning of customer service. Everyone I dealt with on this order was professional and very helpful. When I need something like the t-shirts, I will go to Custom Ink.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States