On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
What a wonderful site you have. Very user friendly. Very happy with my shirt to honor my aunt and my brother who both died from cancer.
Excellent! The design process was quick and fun. The end product was high quality - truly the perfect gift.
I asked for a one-off customized difficult design and they hit it perfectly. Very satisfied.
Design tool was fabulous and easy to use. Shirt was shipped and arrived much quicker than I expected. Great company, great product.
I have used Custome Ink multiple times and each time is fabulous! Very prompt, easy to work with and design. I have never been disappointed and will continue to order through Custom Ink in the future.
I love the site and the products! And have been going through you guys for a longtime for different products
I am so happy with both shirts! I was in a bind and order them on a Tuesday. I received them on Saturday! Definitely will be buying again! Thank you!
The proof sent to me was the color of my logo, the items sent were not
I couldn't be happier with the product and service I received from Custom Ink. The Hanes Nano Tee was stiff at first but it's softening up nicely, and the graphic is bold and beautiful. I'm surprised by how quickly it was produced and shipped, I tried another tee-printing service before I found Custom Ink and I'm still waiting on their tee. It's been over a month... I'm a Custom Ink customer for life.
This website has never been a bad experience for me! Easy to work with, easy to design with, and reasonably priced
Great experience! I used the chat feature to talk to one of the designers and they made the shirt perfect for me and it only took a second. Would definitely use them again.
I was impressed with the quality of the product as well as the turn around time from date of order to receipt of the t-shirts. Well done!
If I can get a better price I will buy more with different wording
This was actually my first time ordering from here... i actually like it and the work y'all do... thanks again
I can not give you enough credit for taking such good care of your customers during this crazy time. Your face masks and hand sanitizer came with in days. I am still waiting for amazon orders I placed in March. Thank you for caring, calling and checking on me, that alone makes Custom Ink a class act. I support Custom Ink 100%. God Bless You!
This process was fast and easy. I needed shirts within 2 weeks. Custom Ink had them done and sent to me within 3 days.
Really great customer service and products arrived quickly.
Customer service was EXCEPTIONAL. Truly a custom oder with a lot of details and the team really executed. The proof approval process worked very well and the team made the corrections until we got it perfect.
I had to use customer service a few times. They were very friendly and helpful. They helped me with some design questions, they helped by alerting me after I placed my order that my dark photo on a dark shirt may not come out well and gave me the opportunity to make changes. The final products came out great and I am so happy with it. I would gladly use Custom Ink again.
My custom masks turned out great! My whole team loved them. Thanks!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.