On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
The artwork I designed using the custom ink website turned out just as I designed it. Couldn't be happier with the final product. The quality of the fabric was great, very soft. The custom design looked excellent. The people I gave it to were so happy and surprised at the high quality and comfort of the fabric. Everything arrived on time. Really great experience!
Product arrived of high quality at an affordable price and on time.
This is the second time I've ordered from your company and I'm a very satisfied customer. My products came a day early and the print was the exact way I wanted. I've ordered from other places that were good but your service and attention to detail makes you guys the best.
Custom Ink has one of the best customer service departments around. I was contacted to make sure I understood the product may or may not be acceptable (it was a face mask) and was offered free overnight shipping of a sample and a guarantee that it would not delay production. Ben, in customer service, wanted to make sure that what I was ordering had no surprises. I really appreciated his call to set my expectations.
Excellent outcome! Prompt service. Great workmanship!
I will continue to work with CustomInk as they are familiar with my design and have all of my items through you.
We are repeat customers because the service is great, efficient, on time. What we order is exactly what we receive.
Everything was great but I think the prices are outrageous. I was going to order bulk but it is way too high.
We planned on these shirts for our annual Memorial Day weekend family get together at our weekend cabin. The weeKen's was as good as it could be. Considering all that is going on.
The young lady who assisted me was very helpful! I like to have the option to speak with a representative when finalizing my order. I also appreciate the fact you offer American Apparel products (made in America)!
Such a great experience! Very easy website to use. Product came quickly and was great quality. We received many compliments the first time we wore them!
Always love working with Custom Ink. Very high quality and service every time
I was very pleased with the product and the price at which we were able to get the cups.
I ordered my shirts and received them on time exactly how I pictured them to be. Great service! I am highly satisfied and will be ordering again!
Second time ordering from you all for work shirts for our staff. Love the options!
Initially there was a problem with the PO payment, but it was quickly rectified with the delivery received in a timely manner.
I loved that I was able to order a small quantity of shirts through Custom Ink. I wanted a custom shirt for myself and my husband as a Father's Day gift, and Custom Ink fulfilled my order perfectly! I love the shirts and am looking forward to seeing my husband unwrap them on Father's Day!
Very satisfied with the product and the service. Received items two days later than estimated delivery but I suspect the delay had more to do with the virus restrictions that what would normally occurred. Got them in time for a big event and everyone was pleased to get and wear them.
Rebekah was great! Such a huge help in creating a beautiful final product!
Custom link filled a need that was hard to find any other place.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.