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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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William T.
California
1 review
0 helpful votes
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The artwork I designed using the custom ink website turned out just as I designed it. Couldn't be happier with the final product. The quality of the fabric was great, very soft. The custom design looked excellent. The people I gave it to were so happy and surprised at the high quality and comfort of the fabric. Everything arrived on time. Really great experience!

Date of experience: September 3, 2020
Virginia L.
California
1 review
0 helpful votes
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Product arrived of high quality at an affordable price and on time.

Date of experience: September 3, 2020
Sharon D.
California
1 review
0 helpful votes
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This is the second time I've ordered from your company and I'm a very satisfied customer. My products came a day early and the print was the exact way I wanted. I've ordered from other places that were good but your service and attention to detail makes you guys the best.

Date of experience: September 3, 2020
Michelle K.
California
1 review
0 helpful votes
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Custom Ink has one of the best customer service departments around. I was contacted to make sure I understood the product may or may not be acceptable (it was a face mask) and was offered free overnight shipping of a sample and a guarantee that it would not delay production. Ben, in customer service, wanted to make sure that what I was ordering had no surprises. I really appreciated his call to set my expectations.

Date of experience: September 3, 2020
Elizabeth K.
California
1 review
0 helpful votes
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Excellent outcome!
May 18, 2020

Excellent outcome! Prompt service. Great workmanship!

Date of experience: September 3, 2020
Bob K.
California
1 review
0 helpful votes
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I will continue to work with CustomInk as they are familiar with my design and have all of my items through you.

Date of experience: September 3, 2020
Brenda E.
California
1 review
0 helpful votes
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We are repeat customers because the service is great, efficient, on time. What we order is exactly what we receive.

Date of experience: September 3, 2020
Rebecca P.
California
1 review
0 helpful votes
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Everything was great but I think the prices are outrageous. I was going to order bulk but it is way too high.

Date of experience: September 3, 2020
Lisa X.
California
1 review
0 helpful votes
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We planned on these shirts for our annual Memorial Day weekend family get together at our weekend cabin. The weeKen's was as good as it could be. Considering all that is going on.

Date of experience: September 3, 2020
Brian B.
California
1 review
0 helpful votes
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The young lady who assisted me was very helpful! I like to have the option to speak with a representative when finalizing my order. I also appreciate the fact you offer American Apparel products (made in America)!

Date of experience: September 3, 2020
Martha X.
California
1 review
0 helpful votes
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Such a great experience! Very easy website to use. Product came quickly and was great quality. We received many compliments the first time we wore them!

Date of experience: September 3, 2020
Jack W.
California
1 review
0 helpful votes
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Always love working with Custom Ink. Very high quality and service every time

Date of experience: September 3, 2020
Nick W.
California
1 review
0 helpful votes
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I was very pleased with the product and the price at which we were able to get the cups.

Date of experience: September 3, 2020
Patricia G.
California
1 review
0 helpful votes
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I ordered my shirts and received them on time exactly how I pictured them to be. Great service! I am highly satisfied and will be ordering again!

Date of experience: September 3, 2020
Ben N.
California
1 review
0 helpful votes
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Second time ordering from you all for work shirts for our staff. Love the options!

Date of experience: September 3, 2020
Sandra T.
California
1 review
0 helpful votes
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Initially there was a problem with the PO payment, but it was quickly rectified with the delivery received in a timely manner.

Date of experience: September 3, 2020
Melissa V.
California
1 review
0 helpful votes
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I loved that I was able to order a small quantity of shirts through Custom Ink. I wanted a custom shirt for myself and my husband as a Father's Day gift, and Custom Ink fulfilled my order perfectly! I love the shirts and am looking forward to seeing my husband unwrap them on Father's Day!

Date of experience: September 3, 2020
Stephen U.
California
1 review
0 helpful votes
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Very satisfied with the product and the service. Received items two days later than estimated delivery but I suspect the delay had more to do with the virus restrictions that what would normally occurred. Got them in time for a big event and everyone was pleased to get and wear them.

Date of experience: September 3, 2020
William S.
California
1 review
0 helpful votes
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Rebekah was great!
May 18, 2020

Rebekah was great! Such a huge help in creating a beautiful final product!

Date of experience: September 3, 2020
David V.
California
1 review
0 helpful votes
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Custom link filled a need that was hard to find any other place.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States