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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Margaret G.
California
1 review
0 helpful votes
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Everything came great! Will definately be using this service again!

Date of experience: September 3, 2020
Jason Y.
California
1 review
0 helpful votes
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I overall had a very good experience, though I did not get to print my shirt exactly how I wanted it. I had to call one of the customer service reps who was very good and helped me fix my design, though I am a little disappointed that I could not print my shirt exactly the way I wanted to; though for legal reasons I understand why my photo may have appeared to be taken by a professional and therefore could not be printed without my name beside it, but it was in fact my own photo and I would have preferred my original design. But again, not much can be done and the way it was handled was commendable!

Date of experience: September 3, 2020
Martha R.
California
1 review
0 helpful votes
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Custom Ink was amazing. They were very communicative throughout the process. The order came 3 days early which was amazing, and when they arrived the shirts were soft and had an amazing depiction of my design. I will definitely be ordering from Custom Ink again!

Date of experience: September 3, 2020
Janet K.
California
1 review
1 helpful vote
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Not very good
May 18, 2020

Not very good. Overpriced for mediocre quality. I've already sent an email to customer service requesting a refund and haven't heard back. I was overcharged the price I was quoted on top of the fact that my shirts looked terrible.

Date of experience: September 3, 2020
Maria P.
California
1 review
0 helpful votes
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Shirts were great quality and printing was exactly as I designed. Impressed by the quick delivery

Date of experience: September 3, 2020
Kathleen Y.
California
1 review
0 helpful votes
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Great experience!
May 18, 2020

Great experience! Easy to use website and shopping arrived sooner than expected.

Date of experience: September 3, 2020
Tom B.
California
1 review
0 helpful votes
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Nice product
May 18, 2020

Nice product. Terrific customer service. Easy to use website. Fast delivery. Wish that the material of the shirt was a little more soft.

Date of experience: September 3, 2020
Margaret K.
California
1 review
0 helpful votes
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Great site and more options than I thought would be available for artwork and design. Your minimum quantity is a little high but not a deal breaker.

Date of experience: September 3, 2020
Melissa O.
California
1 review
0 helpful votes
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Fantastic result
May 18, 2020

Fantastic result. Love it. Would have liked a digital proof before printing though.

Date of experience: September 3, 2020
Melissa U.
California
1 review
0 helpful votes
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The customer service is unmatched. I was called because the shirt design had a potential flaw and with help of the employee I was able to easily change my design. Will be using Custom Ink again.

Date of experience: September 3, 2020
Jay J.
California
1 review
0 helpful votes
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Every year we order from you and you always do a great job!

Date of experience: September 3, 2020
Kevin R.
California
1 review
0 helpful votes
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I've been a repeat customer for years now. The quality of the shirts and the coloring of the prints have always been true. Looking forward to my next purchase!

Date of experience: September 3, 2020
Alex W.
California
1 review
0 helpful votes
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I am very happy with my finished product! The shirt quality is wonderful! Thank you and I will order from again in the future!

Date of experience: September 3, 2020
Jack W.
California
1 review
0 helpful votes
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They were very nice and helpful! And responded quick!

Date of experience: September 3, 2020
Jay U.
California
1 review
0 helpful votes
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The quality was excellent. No flaws. Everything was awesome. Thank you!

Date of experience: September 3, 2020
Stephanie D.
California
1 review
0 helpful votes
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The website interface was excellent and incredibly easy, my only issue in hindsight was the selection of the t-shirt material/fabric. I wanted to go with the heather gray at first, but didn't want to order 6 of the same shirt so i selected another version that would allow me to order less. I was extremely happy with how quickly the order came and the updates i received in between ordering and the delivery, very helpful to stay aware of everything.

Date of experience: September 3, 2020
Betty T.
California
1 review
0 helpful votes
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I have used custom ink several times and every time has been smooth

Date of experience: September 3, 2020
Chris K.
California
1 review
0 helpful votes
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Overall experience was great. I was sold because of all the custom icons that were available and the option to see different logo options before picking. Made it super easy and was worth the extra money instead of designing myself.

Date of experience: September 3, 2020
George K.
California
1 review
0 helpful votes
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The product along with the customer service was awesome. I will definer recommend custom ink!

Date of experience: September 3, 2020
Laura U.
California
1 review
0 helpful votes
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Very happy with the shirts, i will most likely use custom ink again at some point

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States