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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Love this website I've order from them multiple times and they have never failed me speedy shipping, great material, graphic is great and clear photos fit as expected will continue to order from them and encourage other's to do the same definitely one of the best custom sites by far.
Such an easy order and speedy printing and mailing! I appreciate it!
Quick and interactive. Made it feel like the order was personal, not robotic.
Love the service I received! I need to make a last minute change to the shirt and they fixed it immediately and even got the shirt to me 2 days early!
I wish Custom Ink would have mentioned how dark the photo would be on the shirt. The proofs did not seem so dark.
The shirt came exactly as I ordered before the expected arrival date. I loved that I could customize color, font, and upload my own design. The website was very user friendly, and the one question I had was answered immediately on the chat feature. Great experience all around!
We love love love using CustomInk! I was really hoping to have my items by a certain date but knew they weren't promised. I got the notification that they shipped the day before I needed them and low and behold- they arrived within 24 hours! Everyone LOVED the final product and I had fun making it. Thanks for always doing a stellar job!
Super easy, quick turn around, can't be more pleased.
Easier to order than what I thought it'd be. Didn't take long for my order to arrive. Overall very happy with my shirts!
The website was easy. I like that they contact you with proofs.
Very satisfied with our product! Amazing customer service team that made sure the final product, after a couple revisions, was exactly what we wanted!
Very speedy delivery. I got it a week ahead of schedule
My experience with your company has been very good. All aspects of the process including the final product have been great.
Have ordered in the past will order again. Shirt quality is top notch.
First time ordering from Custom Ink and I'll definitely be ordering again! Website was easy to use, customer service was prompt and helpful, happy with products received and the quickness of printing and shipping
No actual contact - yet, anyway. Waiting to see if/how the small size issue is resolved.
It was extremely difficult to place the order through the chat feature. It disconnect at least 5 times over the course of the almost 3 hours it took to place the order. I had to use the chat because I couldn't enter names/numbers for 2 different styles of shirt on the website.
Website was easy to use. Customer service was fantastic. But the t-shirts were sized WAY too small. Make sure you order up a size (or two)!
Everything is fine, except after one wash bits of print have already come off. I haven't even worn it.
The shirts and website were fine. Website easy to use. Quality of screen printing was very poor
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.