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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Ben D.
California
1 review
0 helpful votes
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Love this website I've order from them multiple times and they have never failed me speedy shipping, great material, graphic is great and clear photos fit as expected will continue to order from them and encourage other's to do the same definitely one of the best custom sites by far.

Date of experience: September 3, 2020
Amanda E.
California
1 review
0 helpful votes
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Such an easy order and speedy printing and mailing! I appreciate it!

Date of experience: September 3, 2020
Sharon V.
California
1 review
0 helpful votes
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Quick and interactive
August 13, 2020

Quick and interactive. Made it feel like the order was personal, not robotic.

Date of experience: September 3, 2020
Stephen E.
California
1 review
0 helpful votes
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Love the service I received! I need to make a last minute change to the shirt and they fixed it immediately and even got the shirt to me 2 days early!

Date of experience: September 3, 2020
Pamela P.
California
1 review
0 helpful votes
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I wish Custom Ink would have mentioned how dark the photo would be on the shirt. The proofs did not seem so dark.

Date of experience: September 3, 2020
Dave F.
California
1 review
0 helpful votes
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The shirt came exactly as I ordered before the expected arrival date. I loved that I could customize color, font, and upload my own design. The website was very user friendly, and the one question I had was answered immediately on the chat feature. Great experience all around!

Date of experience: September 3, 2020
Elizabeth D.
California
1 review
0 helpful votes
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We love love love using CustomInk! I was really hoping to have my items by a certain date but knew they weren't promised. I got the notification that they shipped the day before I needed them and low and behold- they arrived within 24 hours! Everyone LOVED the final product and I had fun making it. Thanks for always doing a stellar job!

Date of experience: September 3, 2020
Sam F.
California
1 review
0 helpful votes
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Super easy, quick turn around, can't be more pleased.

Date of experience: September 3, 2020
Jason W.
California
1 review
0 helpful votes
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Easier to order than what I thought it'd be. Didn't take long for my order to arrive. Overall very happy with my shirts!

Date of experience: September 3, 2020
Betty D.
California
1 review
0 helpful votes
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The website was easy
August 13, 2020

The website was easy. I like that they contact you with proofs.

Date of experience: September 3, 2020
Dorothy C.
California
1 review
0 helpful votes
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Very satisfied with our product! Amazing customer service team that made sure the final product, after a couple revisions, was exactly what we wanted!

Date of experience: September 3, 2020
Stephen U.
California
1 review
0 helpful votes
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Very speedy delivery
August 13, 2020

Very speedy delivery. I got it a week ahead of schedule

Date of experience: September 3, 2020
Jim K.
California
1 review
0 helpful votes
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My experience with your company has been very good. All aspects of the process including the final product have been great.

Date of experience: September 3, 2020
William T.
California
1 review
0 helpful votes
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Have ordered in the past will order again. Shirt quality is top notch.

Date of experience: September 3, 2020
Eric Q.
California
1 review
0 helpful votes
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First time ordering from Custom Ink and I'll definitely be ordering again! Website was easy to use, customer service was prompt and helpful, happy with products received and the quickness of printing and shipping

Date of experience: September 3, 2020
Anthony M.
California
1 review
0 helpful votes
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No actual contact
August 13, 2020

No actual contact - yet, anyway. Waiting to see if/how the small size issue is resolved.

Date of experience: September 3, 2020
Christine Q.
California
1 review
0 helpful votes
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It was extremely difficult to place the order through the chat feature. It disconnect at least 5 times over the course of the almost 3 hours it took to place the order. I had to use the chat because I couldn't enter names/numbers for 2 different styles of shirt on the website.

Date of experience: September 3, 2020
Sarah X.
California
1 review
0 helpful votes
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Website was easy to use. Customer service was fantastic. But the t-shirts were sized WAY too small. Make sure you order up a size (or two)!

Date of experience: September 3, 2020
Nicole R.
California
1 review
0 helpful votes
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Everything is fine, except after one wash bits of print have already come off. I haven't even worn it.

Date of experience: September 3, 2020
Anthony P.
California
1 review
0 helpful votes
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The shirts and website were fine. Website easy to use. Quality of screen printing was very poor

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States